Ratings based on 2,032 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 19, 2019
Comment from Hotel Management
Jun 19, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so happy to see that that you were able to make the most of your stay!X] is incomparable. Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team
4 out of 5
by A verified traveler

Posted Jun 19, 2019
Comment from Hotel Management
Jun 19, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so happy to see that that you were able to make the most of your stay!X] is incomparable. Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team
5 out of 5
by A verified traveler

Posted Jun 17, 2019
staff very attentive and anxious to help without being intrusive
Comment from Hotel Management
Jun 17, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so happy to see that that you were able to make the most of your stay! We are indeed famous for our service. Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team
4 out of 5
by A verified traveler

Posted Jun 16, 2019
Literally spent the night and didn’t get to really use the hotel’s amenities. Checked out really early in the morning and there was no one at the lobby to help us. We had a lot of stuff we were carrying so we ended up just holding on to our stuff until valet got out car. Location is good and clean and quiet. Other than that, can’t really say too many great things about this hotel for the amount of time we spent there.
Comment from Hotel Management
Jun 17, 2019 by Sofitel LA, Hotel Management
Thank you for your review. We do apologize that no one was in the lobby to assist you with carrying your bags. Please be sure that this issue has been shared with our management team. We do hope that we can welcome you back again very soon. Best Regards, The Sofitel LA Team
5 out of 5
by A verified traveler

Posted Jun 10, 2019
Everything was at the top level, the staff is very courteous and the bar is fun.
Comment from Hotel Management
Jun 11, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so happy to see that that you were able to make the most of your stay! Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team
5 out of 5
by A verified traveler

Posted Jun 9, 2019
Comment from Hotel Management
Jun 11, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so happy to see that that you were able to make the most of your stay! Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team
5 out of 5
by A verified traveler

Posted Jun 7, 2019
Comment from Hotel Management
Jun 7, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so glad to hear that you were able to make the most of your stay. We hope to welcome you back again very soon! Best Regards, The Sofitel LA Team
5 out of 5
by A verified traveler

Posted Jun 3, 2019
Comment from Hotel Management
Jun 4, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so happy to see that that you were able to make the most of your stay! Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team
5 out of 5
by A verified traveler

Posted Jun 2, 2019
Comment from Hotel Management
Jun 14, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so happy to see that that you were able to make the most of your stay! Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team
5 out of 5
by A verified traveler

Posted Jun 2, 2019
Comment from Hotel Management
Jun 14, 2019 by Sofitel LA, Hotel Management
Thank you for your review! We are so happy to see that that you were able to make the most of your stay! Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team