Ratings based on 974 Verified Reviews

4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Elizabeth

Posted Nov 18, 2017 on Hotels
Comment from Hotel Management
Nov 20, 2017
Thank you for your feedback! We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017 on Orbitz
Great staff...good vibe at the hotel. Location is good to walk around and see the neighborhood and local shops
Comment from Hotel Management
Nov 20, 2017 by Elizabeth , Hotel Management
Thank you for choosing to stay at the Avalon Hotel in Beverly Hills. We look forward to your next visit!
4 out of 5
by Stanislav

Great location

Posted Nov 15, 2017 on Hotels
Great location. Very convenient with walking distance close to many places. The hotel itself could be more upscale for the price we paid for 3 nights. Our room was with patio but had no nice view. And it’s lacking on cleanliness overall. 4 Stars for life cation only. This hotel is overrated . We paid almost $1000.00 for 3 nights.
Comment from Hotel Management
Nov 18, 2017
Thank you for your feedback regarding your most current visit. Your comments will be discussed and will also be further looked into. I'm confident we can find a great room with the perfect view for your next visit! Best Regards, Elizabeth
5 out of 5
by A verified traveler

Posted Nov 12, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017
We look forward to your next visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from galveston

Great staff

Posted Nov 11, 2017
The staff at this hotel were very friendly and helpful! We really enjoyed our breakfast every morning. The buttermilk pancakes with maple butter were very tasty!
Comment from Hotel Management
Nov 12, 2017 by Elizabeth, Hotel Management
Thank you for staying with us! We look forward to your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Staff very accommodating. Room and premises modern

Posted Nov 9, 2017
Beautiful rooms and pool. Very modern and comfortable. Staff iOS awesome
Comment from Hotel Management
Nov 10, 2017 by Elizabeth, Hotel Management
Thank you for choosing to stay with us! We look forward to seeing you again soon.
5 out of 5
by Rena

Posted Oct 29, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Thank you for your feedback! We look forward to seeing you again soon.
5 out of 5
by Jakub

Posted Oct 15, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Thank you for staying with us! We look forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

I would stay here again

Posted Oct 10, 2017
Comfi bed, clean room, convenient location. I would Stay here again.
Comment from Hotel Management
Nov 12, 2017 by Elizabeth, Hotel Management
You are always welcome at our hotel! We look forward to seeing you again soon.
2 out of 5
by A verified traveler

Once great means it was once better

Posted Sep 29, 2017
Pros: Staff
Cons: Maintenance
Staff here is quite nice and tries to help overcome some basic inadequacies with the facility, which is quite old and tired. My first (and only) morning, I went downstairs for coffee and then had trouble reentering my room because, as it turns out, the primitive electronic lock was loose and had a weak battery. It took a crew of the desk attendant, the housekeeper, security and engineering well over an hour to get me into my room. This, by the way, might have been spared if the hotel had just replaced the battery as a normal preventive routine, although that's not entirely clear. Staff - everyone involved - very nice and yet overall these things just shouldn't happen. Temperature (all the HVAC) old. The men's room off the lobby had a nonworking urinal that hadn;t been covered so people continued to use it and it smelled. And on and on and on. This is a special place, iconic in ways; however, all that means is that it was once better.
Comment from Hotel Management
Nov 14, 2017 by Elizabeth , Hotel Management
I'm sorry to hear we weren't able to show you the full potential of the Avalon Hotel in Beverly Hills. I hope you will allow us to make things right for you in the future.