Ratings based on 478 Verified Reviews

3.9 out of 5
82% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Posted Nov 1, 2017
Nice place room a little small for 2 queen beds pillows to soft
Comment from Hotel Management
Nov 3, 2017 by Mark A, Hotel Management
Dear carmel, We appreciate the 4 star review! From all of us here at Carlyle Inn, thank you for visiting and we hope to see you again very soon!
3 out of 5
by A verified traveler from Foster City, CA

Adequate for a quick stay

Posted Oct 20, 2017
Cons: The could better with keeping up with the property and cleaning.
Location: It's pretty centrally located and there is a good variety of restaurants within close distance.
We stayed for 3 nights and we had an OK experience. We really liked the design details and overall ambience, but besides that, this is really a motel. The room was too small for our family of four and there was no sitting area. It might work better for a party of two. We also thought there was enough to be desired on cleanliness. The hotel offers breakfast with adequate options and the sitting area by the breakfast bar and by the open courtyard was a nice touch. There is open parking on the street and it is pretty centrally located without being super busy, which was a plus.
Comment from Hotel Management
Oct 23, 2017 by Mark A, Hotel Management
Dear dksf, Thank you for your positive comments on the décor, location, and breakfast. We always value feedback from our guests and will definitely address the concerns mentioned here. It is our sincere hope that we are able to have you back with us in the future, thank you for sharing.
4 out of 5
Recommended
for Everyone
by A verified traveler from san diego, ca

Posted Oct 11, 2017
Centrally located. Friendly staff. Comfortable beds and decent breakfast. Would stay here again.
Comment from Hotel Management
Oct 11, 2017 by Mark A, Hotel Management
Dear Traveler, It is wonderful to see a great review and we thank you for taking the time to share. We are glad to see you appreciated the location, service, comfort, and breakfast options that the Carlyle provides. It is our sincere hope to have the pleasure of hosting you again in the future, thank you.
5 out of 5
by Todd

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017 by Denise, Hotel Management
Dear Todd, Thank you so much for the 5 star review! We appreciate you staying with us and are so glad you enjoyed your stay. All of us at Carlyle Inn wish you the best and look forward to your next visit.
5 out of 5
by A verified traveler

cool morning courtyard breakfast

Posted Sep 5, 2017 on Hotels
the location i can't really speak to as i was in late and out pretty early. but it was a pretty easy drive from the airport. i was on the first floor and the room came out onto the courtyard which was really nice. people eating breakfast, people on covered couches on laptops. breakfast was better than standard continental. plenty of parking for reasonable additional charge given its LA, staff was very nice. the room was good, nothing to write home about but better than standard. and there were plenty of power outlets.
Comment from Hotel Management
Sep 8, 2017 by Denise, Hotel Management
Dear Traveler, Thank you for choosing Carlyle Inn and for the 5 star review. We appreciate being able to provide a comfortable, convenient place for our guests to stay and enjoy. Please look us up the next time you are in the Los Angeles/Beverly Hills area as we would love the opportunity to host you as our guest again.
4 out of 5
by A verified traveler

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 8, 2017 by Denise, Hotel Management
Dear traveler, Thank you for staying with us and we appreciate the 4 star rating. We look forward to your next visit and wish you all the best.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Easy car parking and central to a many LA sights

Posted Sep 1, 2017
Pros: It's close to many things, the staff are friendly and helpful, and the complimentary breakfast buffet a good way to start each day.
Location: Via car this hotel is close to many LA sights. There's a good selection of food nearby as well as other things you might need / want.
The staff at this hotel were friendly and helpful right from the moment we arrived. The place has been recently refurbished and it shows and the new look is nice. Parking was easy and via car this hotel is close to many LA sights. There's a good selection of food nearby, a Walgreens within a few hundred feet, a medical centre a few doors away, and laundry places a block nearby. The complimentary breakfast buffet was a nice way to start each day. Our room was comfortable and had everything needed.
Comment from Hotel Management
Sep 8, 2017 by Mark A, Hotel Management
Dear David, Reviews such as yours are really rewarding to read. We appreciate you taking the time to share your experience and we are thrilled you enjoyed what we have to offer. From all of us here at Carlyle Inn, thank you, and we hope to see you again very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Home Away from Home

Posted Aug 30, 2017
The hotel staff are so helpful. It was a wonderful stay.
Comment from Hotel Management
Aug 30, 2017 by Mark A, Hotel Management
Dear Traveler, Thank you so much for staying with us and the kind words towards the staff. We are so glad you had a wonderful stay and look forward to your next visit, thank you.
4 out of 5
Recommended
for Other
by A verified traveler from Woodside, CA

well-located hotel - many great qualities

Posted Aug 20, 2017
Pros: The staff is EXCELLENT. Everyone was friendly and made me feel cared for and important to them. The location was super - safe and interesting.
Cons: Expedia told them we wanted one king sized bed, when in fact we wanted two beds. This was Expedia's error, not the Carlyle's.
Location: It's on the edge of Beverly Hills, walking distance from nice neighborhoods, interesting shops, Starbucks (half a block away), shopping, and food.
This hotel is very pleasantly located, attractive with unique decor, and staffed by helpful, friendly people. Our room was comfortable and clean with a distant view of the Hollywood sign and a great air conditioner. One downside of this hotel was the "fitness center" facility; if you chose this hotel for its advertised gym, you should reconsider. This "fitness center" was a glorified closet with a few yoga mats, a treadmill, and a bike that couldn't be adjusted without tools that was set to accommodate someone significantly over 6'. There was also no air conditioning in the "fitness center". They did offer discounted gym passes to a nearby gym, though. Overall, the Carlyle was above average in many ways including the perks of convenient on-site parking and fast wifi, although it should be noted that the gym was very underwhelming.
Comment from Hotel Management
Aug 21, 2017 by Mark A, Hotel Management
Dear Sarah, Our staff cannot thank you enough for the kind words; they strive to offer the best service and your compliments are truly rewarding. We are glad you enjoyed much of what the Carlyle Inn has to offer and also appreciate the feedback of the fitness center. We have just recently added a Yoga class on Wednesday mornings from 7:30am-8:30am that is free for hotel guests and led by an amazing, local Yoga instructor. Hopefully this helps compliment the small size of our fitness center and adds more options. Thank you again for staying with us - we hope to see you again soon!
5 out of 5
by Caroline

Posted Aug 18, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017 by Denise, Hotel Management
Thank you so much for the 5 star review! We certainly look forward to your next visit to Carlyle Inn.