Ratings based on 64 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

waardeloze klantenservice van Ibis/Accor Group

Posted May 24, 2016
Pros: wel schoon
Cons: actuele informatie van kamers op jullie website plaatsen en niet een andere kamer!! en natuurlijk ook zwembad dicht is!!
Ik heb de onderstaande mail twee weken geleden naar Ibis/Accor group opgestuurd. Tot nu toe helemaal geen reactie! Hello We’re just back from our short vacation in Beziers/France and stayed from May 2nd to 6th in Hotel ibis Beziers Est Mediterranee. This wasn’t the first time I’ve stayed in one of your hotels and till now there were no major problems. That’s why I’ve decided to contact you first before leaving a negative feedback on social media/tripadvisor and the place I made the reservation (Expedia). If you check the picture of the room I’ve booked on internet (for example on the website of Expedia) you’ll see that the room for two adults and one child has a double and one single bed. The room didn’t have a single bed but a couch which could be changed to bed as well. These kinds of beds are totally different from a real bed and absolutely not comfortable. If that was the only problem I wouldn’t go to any trouble contacting you though! The main problem was the swimming pool. My little daughter loves swimming and one of the most important criteria’s for choosing a hotel was a swimming pool available at the hotel. When we got there we’d realized that the swimming pool was closed! So we had to take taxis and go to the only public swimming pool of the town which was not a great one either! There was NOTHING mentioned about this fact that the pool was closed when we made our reservation and I think there’s still no information about it for customers using different website
3 out of 5
by A verified traveler

Posted May 22, 2016 on Hotels
Bien passé
4 out of 5
by GHABI

This traveler left a rating score only Posted May 2, 2016 on Hotels
3 out of 5
by A verified traveler

Idéale pour une nuit

Posted Apr 27, 2016 on Hotels
Hotel en renovation
3 out of 5
by JULIEN

Pour voyageur de passage

Posted Mar 17, 2016 on Hotels
Hotel situé à proximité de l'autoroute tout en étant calme. Chambre propre et rénovée récemment. Personnel aimable et disponible.
4 out of 5
by Fabien from paris

Prestation complète

Posted Feb 28, 2016 on Hotels
Hotel propore bien tenu, avec service restauration et parking
4 out of 5
by Daniel from LA CIOTAT

Accueillant

Posted Feb 21, 2016 on Hotels
Accueil disponible et bienveillant. Chambre confortable et bien insonorisée. Restauration juste correcte.
4 out of 5
by remy from Toulouse

Bon accueil

Posted Feb 19, 2016 on Hotels
Belles prestations
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 2, 2016 on Hotels
4 out of 5
by ERIC from Vaujours

Posted Jan 14, 2016 on Hotels
Personnel sympathique, excellente cuisine mais une erreur à la réception sur le numéro de chambre, résultat, pas de ménage ni de changement de serviette