Aerial view

Reviews of Hôtel Les Dunes

3 out of 5
Hôtel Les Dunes
Rue Arc en Ciel, Marseillan, Herault

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 70 reviews" "
Rating 8 - Good. 37 out of 70 reviews" "
Rating 6 - Okay. 14 out of 70 reviews" "
Rating 4 - Poor. 5 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Camelia

Business traveler
Liked: Staff & service, room comfort
When we arrived at the hotel, the receptionist was nice and polite but tried to charge us a higher price than what was confirmed at the time of the booking. When I showed him the confirmation email with the right price he said that the room category we had booked was fully booked and that "someone" had upgraded us to a bigger room. In the end we got the "upgrade" and paid the initial price. The room was actually a family room for up to 4 people (we were 2) with a big balcony were we had a kitchenette, and with somewhat of a sea view. However it was a bit dusty and there was a fair amount of hairs left in the bathroom, otherwise it was clean. There was also a stuffed smell in the room that made us think that the room hadn't been used in a while.
Stayed 1 night in Sep 2020

10/10 Excellent

Mishka & Lota, London

Liked: Cleanliness, staff & service, room comfort
great location for swimming, jogging cycling!
reasonable rates for a sporting stay next to the Med inclusive of a room with a dramatic view!
Stayed 3 nights in Oct 2017

8/10 Good

a family trip, Cambridge

Liked: Staff & service, room comfort
Nice hotel next to beach
Hotel itself is a little dated but the staff are good and everything works well. Location is unbeatable. A gorgeous beach.

6/10 Okay

Roger, Midlands UK

Liked: Cleanliness, staff & service
Nice beachfront hotel, good value
Great location on the beach, good value for beach hotel. The hallways and floors are a bit worn and dated but the owners have decorated and refurbished the rooms and bathrooms to a nice, modern standard. Person on evening reception was ok but did not go out of her way to help. However, daytime reception and evening bar/restaurant staff were friendly and helpful. Would stay again if good rate available

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
a week at les dunes
the rooms were clean and quiet large the staff very accommodating I thought the amenities were poor no hotel bar hotel location was brilliant right on the beach and quite

6/10 Okay

Richard, montreal, canada

Disliked: Staff & service
pay for location
A day at the beach was needed. Paid for location. There were no extras. Paid double compared to other hotels on this trip just to be on beach.

10/10 Excellent

Diane, Minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Loved the location. Nice place.

8/10 Good

Jim O, Seattle

Liked: Cleanliness, property conditions & facilities, room comfort
A beach deal
Great room in almost deserted hotel on a weekday. Weekend was more populated. It's a bit of a hike into Marseillan Plage, the beach town, from the hotel. We had a great meal at Marseillan at Taverne du Port (not the beach town). Nice views and good beach access. Sete is also lovely and close.

6/10 Okay

Annie, Berkshire

Liked: Cleanliness
Great view.
An excellent view from the room. Décor in public areas was unusual.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice beach hotel
Overall it was nice. I stayed there with my wife cor a couple of nights. It's located right on the beach. We had a pretty view of the sea and even though it said parking was extra they did not charge us. However, even though it said there was WiFi in all the rooms, that was not true. They have it only in the lobby and the two rooms adjacent to the lobby. And the lobby closes at 10pm so if you need to use the Internet at that time, you have to do it in the hallway near the lobby. To me was a problem because I had to do some work while staying there. The staff was nice and helpful. The room was fairly large and comfortable. The bathroom was sufficient. I would be fine with staying there again

8/10 Good

Marianne, The Pas, MB, Canada and Vancouver BC

Liked: Cleanliness, staff & service, room comfort
A Comfortable, Basic Beach Hotel..
Pulling up to the hotel was confusing, we were unsure where to park while checking in (and am still not sure! We parked in front of the restaurant). Staff are friendly. The room is comfortable and a great size with a large balcony. Decor is dated but kind-of funky. The shower is spacious with a tall, large shower head which we thoroughly enjoyed. The view is beautiful and the proximity to the beach is great. But looking down from the window we saw a few condom packs and some garbage.. There are flats (apartments) just adjacent so the aerial view given on the expedia is misleading, the hotel itself is quite small. The public beach access path is next to the hotel so you will see a lot of foot traffic going by your window. There is a private beach access and people seem quite respectful of that, and the private side was significantly less full than the public side. We did not opt to have breakfast and were glad we didn't - it didn't look very impressive and is only available until 10:30 am. However, we had (bad) coffee and were disappointed to find that we were charged for it (we thought it might be complimentary and weren't informed otherwise, though we did not ask). The restaurant below is ok but not affiliated with the hotel so you cannot charge food to your room. I recommend it for drinks and a snack, not much else. Though I may sound quite negative, we really liked it overall! It was simple, comfortable, affordable and right on the beach. We would definitely go back.
balcony
beautiful view
..not so beautiful view

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from valérie on Oct 7, 2019
Merci pour cette excellente note. Nous vous accueillerons à nouveau avec plaisir. Cordialement

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from valérie on Oct 7, 2019
Nous sommes heureux que vous ayez apprécié votre séjour et espérons vous accueillir lors d'un prochain séjour. Cordialement

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Valérie on Sep 9, 2019
Nous vous remercions pour cette note et espérons avoir le plaisir de vous accueillir prochainement. Cordialement

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
c'était parfait
Stayed 2 nights in Jul 2019
Response from Hotel Les Dunes on Jul 15, 2019
Merci pour votre commentaire et votre super note A bientôt

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Personnel tres accueillant. Au pied de la plage . Service restauration pas mal . Le cable en chambre ne marche pas . Baignoire bouchée
Stayed 1 night in Apr 2019
Response from reception on May 11, 2019
Bonjour Merci d'avoir pris le temps de nous laisser un commentaire Si la baignoire était bouchée vous auriez dû nous le signaler et de cette manière nous aurions pu y remédier Au plaisir de vous revoir

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel accueillant proche de la plage
Excellent accueil. Chambre confortable. Restaurant sur place.
Stayed 1 night in Sep 2018
Response from valérie on Sep 28, 2018
Nous sommes heureux que vous ayez apprécié votre séjour et espérons vous accueillir prochainement Cordialement

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Personnel très sympa, serviable. Petit déj copieux . Resto très bien . Mais demandé bien une chambre sur mer car il y a 3 chambres sur cour avec bruit de la cour et de l'ascenseur .
Stayed 5 nights in Aug 2018
Response from val on Sep 28, 2018
Merci pour votre note. Notre équipe se réjouit d'avoir pu rendre votre séjour agréable Cordialement

8/10 Good

Sandra, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 jours a la mer
très pratique pour passer quelques jours directement a la mer 100m de la mer restaurant de l'hotel très bien et très bon excellent accueil et service de l'équipe
Stayed 4 nights in Jul 2018
Response from laurent on Aug 17, 2018
merci pour votre commentaire dans l'attente de vous accueillir une prochaine fois cordialement la direction

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Jul 2018
Response from val on Sep 28, 2018
Nous somme désolés que vous n'ayez pas apprécié notre hôtel et vous remercions pour votre visite

10/10 Excellent

Yves

Liked: Property conditions & facilities, room comfort
Direct à la mer ou les dunes ...
Très bon accueil , beaucoup d'info sur les visites dans la régions . Hôtel propre et très bien situé (dunes et mer a pied) bon petit dj.
Response from laurent on May 12, 2018
merci pour votre commentaire au plaisir de vous recevoir une autre fois

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Hotel bien situé au calme en bord de plage
N'avons passé qu'une nuit à l'hôtel , mais tout nous a paru correct .
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness

6/10 Okay

Cecilia maria

Disliked: Property conditions & facilities, room comfort
Vacanza al mare a nvernale
Hotel in collocazione splendida perché davanti ad anticipare na bella spiaggia ma decisamente datato e con camere molto semplici

8/10 Good

aurélie, aveyron

Liked: Cleanliness
avis partagé
sejour en couple agréable situation hotel ideale hotel qui reste vetuste rapport qualité prix c est cher!!!

8/10 Good

MATRAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
La vue sur la plage est le point fort
Joli hôtel mais légèrement vieillissant. Accueil plutôt mitigé, toujours quelqu'un a l'accueil mais pas vraiment sympathique. Chambre agréable avec vu sur la mer et balcon le top. Cependant manque d'équipement (frigo par exemple). Décoration vieillissante. Salle de bain laisse à désirer la baignoire est petite une ampoule de casser et pas remplacer et porte du placard également. Nous y retournerons cependant pour l'emplacement à 2 pas de la plage et pour la vue ! Hôtel éloigné du centre ville donc pas de nuisance sonores nocturnes mais proche de la voie ferré du transport de marchandises donc légèrement bruyant dans la journée mais on s'habitue !

8/10 Good

taetske

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Personnel tres sympathique
Séjour très agréable parking garde c'est rassurant . Séjour abrege suite problème professionnel

6/10 Okay

Josiane

Liked: Room comfort
Disliked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mérite pas 3 étoiles
Pour 1 ou 2 nuits oui mais pas à 130 € la chambre sans petit déjeuner qui est lui a 10 € et pas terrible

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nous avons passé un séjour tres agréable :l hôtel est à côté de la plage .il est un peu loin du centre de Marseillan à pied (10 min).Le personnel de l hôtel était serviable et au petit soin La chambre était propre climatisee le déjeuner complet et à volonté .Les chambres ont été en partie rénovées(sanitaires,murs)et ont une véranda équipée d une table , de fauteuils et d un etandage Finir les rénovations leur suffirait pour être parfait (sol vieillot par rapport au reste de la salle de bain ,baie vitrée un peu dure) Ils ont un parking privé et gardé qui est payant mais il y a possibilité de se garer sur un parking gratuit public proche de l hotel

10/10 Excellent

Ludovic, Clermont-Ferrand

Liked: Cleanliness, staff & service, room comfort
hotel accueillant
Nous étions de passage à Marseillan. Cet hôtel est situé a distance du centre ville, au bord de la mer. Pas de bruit de circulation et de voiture: repos absolu. Nous recommandons donc vivement cet hôtel accueillant et très bien situé.

8/10 Good

juliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Séjour bof
Chambre petite équipé Pas fonctionnel Pas de volets Vu sur la mer Loin des commerces Personnels très agréables

8/10 Good

Verified traveler

Liked: Staff & service
Leuk hotel, vlak bij het strand.
Het hotel ligt aan het eind van de bebouwing, rustig, met uitzicht op duinen en zee. Elke kamer heeft een balkon met zeezicht. Afstand tot het strand: 100 meter. Kamer en ontbijt zijn prima. Er is een afgesolten parkeertereein dat snachts bewaakt is. Vriendelijk personeel. Uitstekende bedden.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service et tres bel endroit calme.
Tres Bon sejour, endroit calme sur une tres grande plage. Le personnel et les services sont excellents. Le restaurant mitoyen a recommender.

10/10 Excellent

claude, Orange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On le recommande
Séjour trés agréable bon emplacement personnel sympathique chambre avec lit confortable vue sur la plage a proximité bonne climatisation et bonne insonorisation seul petit bémol la robinetterie de la baignoire .

8/10 Good

Malin

Liked: Cleanliness, staff & service, property conditions & facilities
Enskilt läge, super om man bara vill vara vid havet och ha lugn och ro! Rent och fräscht. På vår bokning stod det att alla rum hade balkong, dock inte vårat vilket drog ner betygen.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueil tres agréable.

8/10 Good

Sandrine, cuges lespins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
impecc
très jolie vue sur la plage

6/10 Okay

Verified traveler

Liked: Staff & service
Hotel mit direktem Meerblick
Hotel direkt am Meer gelegen. Die Mitarbeiter waren sehr freundlich und hilfsbereit. Die Quallität des Essens war mittelmäßig.

8/10 Good

Roger, Son, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivelig familiedrevet strandhotell
Kort kjøretur fra flyplassen (17 min). Koselig familiedrevet hotell på stranden. Stille og rolig område. Mye for pengene. Kommer gjerne tilbake hit.

4/10 Poor

bronco, PV

Disliked: Property conditions & facilities, room comfort
Un vero peccato
Siamo ritornati a distanza di anni presso l'Hotel Les Dunes di Marseillan che ricordavamo per l'eccellente posizione sul mare, purtroppo questa è la sola cosa che non è cambiata: con l'attuale gestione la struttura è molto decaduta e il ristorante spoglio e desolatamente vuoto ci ha fatto preferire cenare in camera anziché essere gli unici commensali. Il rapporto qualità/prezzo e l'accesso alla spiaggia sono le sole caratteristiche che possono far scegliere questo hotel.