Ratings based on 64 Verified Reviews

4.5 out of 5
89% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Very attentive staff

Posted Dec 5, 2017
Pros: Very attentive staff. Clean, all services and central
Cons: nothing, was near perfection
Location: just adjacent to DB Mall. Lots of shop and services.
Probably the only real hotel in Bhopal. I moved from a s...hole to this one. What a relief.
Comment from Hotel Management
Dec 12, 2017 by Anmol, Hotel Management
Dear Guest, Thank you for getting in touch with us. It's a pleasure to know that you had a great stay with us. As rightly mentioned by you the hotel is strategically located adjacent to the mall which gives easy access to all our guests. We look forward to welcoming you back at Courtyard by Marriott, Bhopal.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Better than last time will be going to stay there next time
Comment from Hotel Management
Dec 7, 2017 by Anmol, Hotel Management
Dear Mr. Yohan, Thank you for your precious review. We are delighted to know that you've had a great stay with us. We look forward to welcoming you back at Courtyard by Marriott, Bhopal.
2 out of 5
Recommended
for Everyone
by A verified traveler from mumbai

Posted Nov 13, 2017
The GM was rather demeaning when I asked him a question he told one of the bell boys to answer me as if his time was too precious to answer me himself and the douvet was always the wrong way around the open side was always near your face and when I called for a weighing scale it never came and neither did the bell boy I had to take my luggage down on my own after waiting for 20 minuets for him and the food was quite average I was really disappointed with the breakfast spread most of it was stale
Comment from Hotel Management
Nov 15, 2017 by Anmol, Hotel Management
Dear Mr. Yohan, Thank you so much for writing to us. We strive to give best of the experiences to our guests however it seems that we have fallen short in delivering the same to you. Your comments have been passed on to the concerned heads and we make sure that the same is not repeated. Kindly treat this as an isolated case and stay assured of a flawless experience on your forthcoming stay with us at Courtyard by Marriott, Bhopal.
4 out of 5
by Shubhra

Great choice

Posted Sep 14, 2017 on Hotels
Excellent location and great service. Very helpful staff.
Comment from Hotel Management
Sep 18, 2017
Dear Guest, Namaste! Thank you so much for your valuable review. We look forward to welcoming you back at Courtyard by Marriott, Bhopal.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Jul 28, 2017
Best hotel in Bhopal area as it conforms to US standards.
Comment from Hotel Management
Jul 31, 2017 by anmol, Hotel Management
Dear Mr. Tariq, thank you so much for your valuable feedback. It is delighting to know that you recognized the high service standards of our hotel. We look forward to welcoming you back at Courtyard by Marriott, Bhopal.
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel close to city

Posted Jul 17, 2017
Cons: Bed
room bed is not very comfortable, it could be improved. Sometimes wifi does not work, but overall is good enough.
Comment from Hotel Management
Jul 24, 2017 by anmol, Hotel Management
Dear Guest, Thank you for taking out your precious time in reviewing us. Your feedback has been duly noted and the same has been conveyed to the concerned head. We look forward to welcoming you back in our hotel by giving a flawless experience.
5 out of 5
by Sidhartha

Posted Jun 20, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017
Dear Guest, Thank you for taking out your valuable time In reviewing us. Your 5 star review is something that keeps us motivating in delivering best guest experiences. Looking forward to welcoming you soon at Courtyard by Marriott, Bhopal.
2 out of 5
by Deanna

Noisy -no sleep - substandard bedding -good shower

Posted Jun 2, 2017 on Hotels
Had to stand in line 30 minutes to check in with my children - no places to sit and only two check in people - front desk felt like a budget airline checkin and was curt and unfriendly . The bellhop was the only friendly person we met at hotel the first day . She apologized for our room being at the very end of the hallway and we were tired after a long trip and thirty minutes standing for check in. She suggested we get a room closer. The room was connected to another by an inner door and you could hear a man talking loudly and a shower running . I called the front desk and asked if we could have a possible quiet room closer to the elevators but she was very short and treated us like a pariah making and unreasonable request . I said so there is absolutely no other room available at the hotel? She said no it was not possible but she would change rooms in the evening . We left to the mall near door which was more quiet than our room. It was noisy all night due to nieghbors and the shallow inner door so my children and I had no sleep and were exhausted finally passing out at 6 am. We missed breakfast which we had prepaid for as we were exhausted -called us at 11 and asked us when we were going to check out- I told her the nieghbors were extremely loud and my children were still sleeping-she said ok so then check out by 1 ok. We went to the mall next door to eat breakfast and I finally have quiet rest at the Thai spa. Worse stay at a Mariott ever and we've stayed at many in usa.
Comment from Hotel Management
Jun 12, 2017
Dear Ms. Deanna, Namaste! Thank you for staying with us and sharing a review. I understand that your stay was not all you hoped it would be. I believe that my duty manager Mr. Rohit personally got in touch with you. It is truly unfortunate on our part on not being able to deliver the required services. Please send me an email at (vikas.lakra@courtyard.com) so I can respond directly to you.Thank you again for sharing your comments. We are committed to providing exceptional guest experiences.
5 out of 5
Recommended
for Everyone
by A verified traveler from delhi

Good hotel next to a shopping mall

Posted May 23, 2017
The hotel upgraded to a suite on their own which was spacious
Comment from Hotel Management
May 29, 2017 by Anmol, Hotel Management
Dear Guest, Thank you for your review. We are happy to know that stayed in the suite after getting an upgrade. As rightly mentioned by you our suite room is extremely spacious and has all the inbuilt facilities. We hope to see you soon again with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best and Excellent Hotel

Posted May 20, 2017
Pros: Hotel cleanliness, positive attitude of staff, Specially of Mr Swapnil and Mr Farhan Sayyed
Cons: light food and drinks near the pool side open spare should be allowed for some guests who require / demand
Location: good time passing in the MALL
Just Superb, EXCELLENT AND VERY GOOD STAR HOTEL OF ITS KIND IN BHOPAL
Comment from Hotel Management
May 29, 2017 by Anmol, Hotel Management
Dear Guest, Thank you so much for your positive review. We are glad that Swapnil and Farhan gave you a memorable stay. We have noted your suggestion on the pool side servings. We shall look into implementing the same. Looking forward to your forthcoming visits.