The check-in staff was rude while informing that there would be extra charges for late check-out beyond 2pm. He could have conveyed the same in a far more polite manner. The Air Conditioning in the room wasn't working properly. Over phone, an extra bed was quoted at Rs. 1000/night, whereas in the bill we were charged Rs2000/-. In any case the extra bed was so uncomfortable that my 8 year old refused to sleep in it. Three of us slept in the king size bed, but due to the air conditioning and plenty of mosquitoes in the room, we could hardly sleep. There was no action taken about air conditioning even after calling them at 12:30 in the night. To compensate for our discomfort and lack of sleep we were offered a massive discount of Rs 335/-!! Overall extremely bad experience.