Ratings based on 488 Verified Reviews

3.8 out of 5
77% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON.

Nice, Clean , close to the beach

Posted Aug 1, 2017
Great location, 5 min. walk to the beach and restaurants. Very clean, comfy beds
2 out of 5
Recommended
for Everyone
by A verified traveler from ireland

Indifference

Posted Jul 18, 2017
Staff unsympathetic. Left waiting two hours post 2 pm check in. Two young kids in tow.
2 out of 5
by A verified traveler from Sweden

Nice hotel but terrible staff!

Posted Jul 10, 2017
Nice hotel with perfect location. Rooms were clean and modernly decorated. However, the hotel staff was terrible!! They had lack of knowledge and gave really poor service.. They even failed in booking a taxi which resulted in us arriving late to the airport! We won't return in the future because of this, which is unfortunate since the hotel itself is pretty pleasant.
4 out of 5
by Nikolas

This traveler left a rating score only Posted Mar 30, 2017 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

Well positioned for the main beach, shops etc

Posted Oct 22, 2016
Very comfortable and clean - slightly disappointed water and tea making facilities were not included but otherwise perfect for our needs
4 out of 5
by A verified traveler

Convinient second row beach hotel

Posted Oct 20, 2016 on Hotels
Overall hotel conditions are a bit outdated
5 out of 5
Recommended
for Everyone
by A verified traveler from California

great location across from beach. great buffet bfk

Posted Sep 22, 2016
Pros: Pretty much everything. Location number 1.
Cons: Could not access any TV chanels in English not even the BBC
Location: Bus to take you to Bayonne and St. Jean de Luz within a 5 minute walking distance.
Had a great stay. Comfy beds. Impressed with the breakfast selection which was included.
4 out of 5
by A verified traveler

Superbly located hotel although very quiet.

Posted Sep 21, 2016 on Hotels
Biarritz is a super destination, seaside, walks, bars restaurants, history. Proximity of Spain a great plus especially San Sebastian only forty minutes away by bus. Public transport excellent and cheap. Definitely a return destination for us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located

Posted Sep 17, 2016
At walking distance of all touristic areas. Friendly and helpful staff.
3 out of 5
by A verified traveler

Posted Sep 16, 2016 on Hotels
Great Hotel location