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On the beach, white sand
Frette Italian sheets, premium bedding, Select Comfort beds, minibar
Frette Italian sheets, premium bedding, Select Comfort beds, minibar
Frette Italian sheets, premium bedding, Select Comfort beds, minibar

Guest reviews

4.5 out of 5 Wonderful
148 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationGrand Beach5 min walk
Popular LocationMiramar Beach6 min walk
Popular LocationCasino Barriere7 min walk
AirportBiarritz (BIQ-Pays Basque)6 min drive

Choose dates to view prices

  • Deluxe Room, 2 Twin Beds

    Room amenities

    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds
  • Junior Suite

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Room, 2 Twin Beds

    Room amenities

    • City view
    • Sleeps 2
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds
  • Room, 1 King Bed

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Deluxe Room, 1 King Bed, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Twin Beds, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Ocean View
  • Suite (Ambassador Suite)

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Ambassador Suite)
  • Suite (Imperial Suite)

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsSuite (Imperial Suite)
  • Room, 1 King Bed, Beach View

    Room amenities

    • Beach view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Beach View
  • Junior Suite, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, Ocean View
  • Deluxe Room, 1 King Bed

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Family Suite

    Room amenities

    • City view
    • Sleeps 5
    • 2 King Beds
    More detailsFamily Suite
  • Room, 2 Twin Beds, Beach View

    Room amenities

    • Beach view
    • Sleeps 3
    • 2 Twin Beds
    More detailsRoom, 2 Twin Beds, Beach View

About this area

Biarritz

Located in Biarritz, Hotel du Palais Biarritz In The Unbound Collection By Hyatt is in the city center and on the beach. Biarritz Lighthouse is a notable landmark, and the area's natural beauty can be seen at Cote des Basques and Marbella Beach. Traveling with kids? Don't miss Biarritz Aquarium. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and skydiving nearby.
Visit our Biarritz travel guide
View in a map
Popular Location

What's nearby

  • Grand Beach - 5 min walk
  • Miramar Beach - 6 min walk
  • Casino Barriere - 7 min walk
  • Bellevue Conference and Exhibition Center - 10 min walk
  • Biarritz Lighthouse - 15 min walk

Getting around

  • Guethary Station - 12 min drive
  • AirportBiarritz (BIQ-Pays Basque) - 6 min drive

Restaurants

  • La Rotonde — 1 min walk
  • Le Sunset — 1 min walk
  • La Table Basque — 5 min walk
  • Pizzeria des Arceaux — 5 min walk
  • Le Clos Basque — 7 min walk

About this property

Hotel du Palais Biarritz In The Unbound Collection By Hyatt

Beach spa retreat walking distance from Biarritz City Hall
Catch some rays at the beach or spend the day relaxing at Hotel du Palais Biarritz In The Unbound Collection By Hyatt's full-service spa. Then enjoy a meal at one of the palace's 3 restaurants. All 142 individually decorated rooms provide free WiFi, free wired Internet, and Select Comfort beds. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Hotel du Palais Biarritz In The Unbound Collection By Hyatt offers 142 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually decorated. Select Comfort beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Biarritz palace provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the palace's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking: EUR 30 per day
  • Uncovered valet parking: EUR 30 per day
  • Electric car charging station
  • Limited parking spaces

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 50-50 for adults and EUR 25-25 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Outdoors

  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 1 2019 to May 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 90 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between EUR 50 and EUR 50 for adults, EUR 25 and EUR 25 for children (approximately)
  • Uncovered self parking fee: EUR 30 per day (in/out privileges)
  • Uncovered valet parking fee: EUR 30 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

du Palais Imperial
du Palais Imperial Biarritz
Hôtel du Palais Imperial Resort
Hôtel du Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Hôtel Palais Imperial Resort Biarritz
Palais Imperial Biarritz
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel Palais Imperial Resort
Palais Imperial
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Hôtel Palais Imperial Resort Biarritz
Hôtel Palais Imperial Resort
Palais Imperial Biarritz
Palais Imperial
Palace Hôtel du Palais Imperial Resort & Spa Biarritz
Biarritz Hôtel du Palais Imperial Resort & Spa Palace
Palace Hôtel du Palais Imperial Resort & Spa
Hôtel du Palais Imperial Resort & Spa Biarritz
Hôtel du Palais Imperial Resort Spa
Palais Imperial Biarritz

Frequently asked questions

Can I cancel my reservation for free at Hotel du Palais Biarritz In The Unbound Collection By Hyatt and receive a full refund?
Yes, Hotel du Palais Biarritz In The Unbound Collection By Hyatt offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel du Palais Biarritz In The Unbound Collection By Hyatt cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel du Palais Biarritz In The Unbound Collection By Hyatt have a pool?
Yes, this property has an indoor pool, an outdoor pool, and a children's pool.
Is Hotel du Palais Biarritz In The Unbound Collection By Hyatt pet-friendly?
Yes, cats and dogs are allowed at this property. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees.
How much is parking at Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
Self parking is available for EUR 30 per day. Valet parking is available for EUR 30 per day. Limited spots are available.
What time is check-in at Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
Check-in is from 3:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Hotel du Palais Biarritz In The Unbound Collection By Hyatt?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Hotel du Palais Biarritz In The Unbound Collection By Hyatt located?
Located in Biarritz, this beachfront palace is in the city center and within a 10-minute walk of Biarritz City Hall and Casino Barriere. Biarritz Lighthouse and Biarritz Aquarium are also within 1 mi (2 km).
4.5
Wonderful
5 - Excellent
103
4 - Good
29
3 - Okay
6
2 - Poor
9
1 - Terrible
1

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
We stayed during the last week before the hotel closed for major renovation and everything had a distinct end of term feel about it. Dinner and bar snack menus were very restricted compared to previous visits and they even managed to run out of my favourite drink. never mind, it will be interesting to see what changes will occur under the new management when they reopen.
Stayed 6 nights in Sep 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful break in fantastic hotel great location
Great holiday in wonderful hotel. Biarritz is fantastic especially fir the surf and sand!
Stayed 5 nights in Jul 2019

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is utterly fabulous! What an incredible location. Our king room was recently redecorated and was delightfully appointed. The amenities were excellent. The staff were wonderful. We cannot wait to stay again.
Stayed 1 night in Jul 2019

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A beach palace! Everything was perfect starting from the rooms.
Stayed 3 nights in Jul 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genteel and luxurious splendour is the best way to describe this historic hotel. We come every year for our wedding anniversary and have yet to be disappointed.
Stayed 8 nights in Sep 2018

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