Ratings based on 147 Verified Reviews

4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Oct 18, 2017 on Hotels
Comment from Hotel Management
Nov 28, 2017
Thank for this good note about your stay with us. Hope we will see you back soon at the Windsor. Best regards Marion/reception
4 out of 5
Recommended
for Everyone
by A verified traveler from Madrid

Weekend in Biarritz

Posted Sep 26, 2017
I was in Biarritz in 2011, in another hotel, but this time with my stay in Windsor Grand Plage Hotel I have enjoyed much more because its location is the best: just at two steps of the best beach of Biarritz, with many restaurants and shops nearby.
Comment from Hotel Management
Oct 2, 2017 by Marion/reception, Hotel Management
Dear Mario, What a good idea to choose the Windor for your trip in Biarritz ! We are very pleased to read that you enjoyed your stay with us and hope we will see you back soon ! Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore MD USA

Amazing Breakfast and Great Location

Posted Sep 24, 2017
This is a wonderfully located hotel and they are so friendly and we had an early flight to Paris so they had breakfast ready for us at 6AM and it was amazing--hot croissants right out of the oven, the best ever, and a wonderful spread. So beautifully arrayed I even took a photo. The room was small but fine. The friendliness of the staff was remarkable.
Comment from Hotel Management
Oct 2, 2017 by Marion/reception, Hotel Management
Dear Rick, All the Windsor team thank you for this perfect review about your stay with us. We are very glad to read your satisfaction about the services of the Windsor, particularly our breakfast (with its delicious croissants...!) and also our staff ! Hope we will see you back soon in our Hotel. regards
5 out of 5
by Peter

Posted Sep 24, 2017 on Hotels
Comment from Hotel Management
Oct 2, 2017
Dear Peter, Thanks for noting your stay with us ! Best regards Marion/reception
3 out of 5
by A verified traveler

Tiny room with no view

Posted Sep 19, 2017
Pros: Staff and breakfast
Cons: Honest photos of rooms
Great staff, breakfast and location but let down by the size of room. Tiny with view of a wall
Comment from Hotel Management
Sep 23, 2017 by Marion/reception, Hotel Management
Dear Sirs, Thanks to take time to give your impressions following your stay with us. We are very happy to read your satisfaction concerning the quality of our staff and our breakfast. We can't know which room you hab, because of your anonymous comment, but you had probably booked as standard room. We are a honest hotel and we don't lie to our clients, so when you have booked, you have seen on Expedia the size of the room (12 m²). For your next stay, prefer a Confort room, more spacious. We will be very happy to see you back at the Windsor. Best regards Marion/reception
4 out of 5
by Karensa

Good hotel.

Posted Sep 19, 2017 on Hotels
We stayed at this hotel again, all was a small good as the first time but we had a much smaller room. It is worth getting the upgrade!!
Comment from Hotel Management
Oct 2, 2017
Thanks Karensa ! See you for your next stay in Biarritz ! Regards Marion
5 out of 5
by Daniel

Great Beach Hotel + Friendly & Accommodating Staff

Posted Sep 19, 2017 on Hotels
The beach front hotel had a comfortable room but was a tad on the cramped side. I had a beach facing room and that was pleasant. The hotel staff was helpful and friendly with a smile. We had our dog with us and the hotel staff was very accommodating of our pet. Access to the beach was easy and the location was centrally located to the town. We had a great stay.
Comment from Hotel Management
Oct 2, 2017
Dear Daniel, What a pleasure to read your review this morning ... we are delighted to see that you have had a pleasant stay with us and that you particularly appreciated the location of our establishment as well as the professionalism of our staff. We look forward to seeing you again at the Windsor! Cordially Marion / reception
4 out of 5
by Karensa

Nice stay.

Posted Sep 17, 2017 on Hotels
This is a great place to stay and in a good location. Breakfast is ok by continental standards. The staff are great. There are great restaurants nearby and it's just by the beach! Thanks For the upgrade !!!
Comment from Hotel Management
Oct 2, 2017
Dear Karensa, We are very happy to read that you had a great stay with us. It was a pleasure to upgrade you, when we have availibility, we like to surprise our clients ! Hope we will see you back soon at the Windsor ! Best regards Marion/reception
5 out of 5
by Ian

Posted Sep 11, 2017 on Hotels
Very good location for Grand Plage and town. Good choices at buffet breakfast.
Comment from Hotel Management
Oct 2, 2017
Dear Ian, Thanks for your good comments, we wera very happy to welcome you in our Hotel. Best regards Marion/reception
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakville

Fantastic Hotel in a fabulous location

Posted Sep 11, 2017
Great hotel in a great location. I had a beautiful and comfortable room on the Ocean side. It incredibly comfortable and inviting. Bright and very clean. I highly recommend, great hotel.
Comment from Hotel Management
Oct 2, 2017 by Marion/reception, Hotel Management
Dear Darin, Thanks to take time to give your impressions about your stay with us ! We are very happy to read your satisfaction about the perfect location of the Windsor, in the heart of Biarritz, and your comfortable room. Hope we will see you back in our Hotel. Best regards