Ratings based on 450 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Good location

Posted Apr 20, 2018
Friendly staff and comfortable lobby. Great location for the Metro right outside the hotel making it easy to get anywhere in the city.
Comment from Hotel Management
Apr 22, 2018 by Hotel Manager, Hotel Management
Dear Mr. Carol, Thank you so much for your kind evaluations about Starhotels Tourist. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations. We will glad to give you a warmest welcome back in Starhotels Tourist. Kind regards Hotel Manager
3 out of 5
by A verified traveler from malaysia

Reception staff service are excellent but the room

Posted Mar 26, 2018
Excellent and best reception staff service, I having some issue upon check in to Starhitrl Tourist. Their reception staff are very helpful, understanding and assist me handling my issue with Expedia’s site and eased my problem. As for the room, is very small and very old. Totally not expected it was such a old looking and small room as I read so many good comments through the review. History those review are misreading. The night before we check in Starhotel tourist, we stayed in Novatel Nord Ca Grada, their hotel are new, model, clean and for the room are big yet they even previding kitten in the room so that we can boil the water. Their breakfast are excellent too mayb just the reception staff service not as great as Starhotel tourist but their room rate are much much more cheaper than Starhotel tourist. (I purposely mentioned Novotel here is b’cos the reviews from Expedia are bad which are actually not true to me)z
Comment from Hotel Management
Mar 31, 2018 by Hotel Manager, Hotel Management
Dear Guest, we would like to thank you for the time you dedicated to us to share your opinion about your stay in Starhotels Tourist. We appreciate all suggestions, comments and experiences that our guests wish to share, as a way to improve Starhotels' hospitality. We assure you that your comment has been noted and will be taken into consideration. In the hope to have the opportunity of welcoming you again we’re sending our most cordial greetings. Hotel Manager
2 out of 5
by A verified traveler

Posted Mar 6, 2018
Rooms small and staff not as friendly and helpful as I would have expected
Comment from Hotel Management
Mar 11, 2018 by Front Office, Hotel Management
Dear Guest, First of all we would like to thank you for the time dedicated to evaluating our hotel. We sincerely regret that our service didn’t satisfy totally your expectation and we assure you that your comment has been noted and will be taken into consideration in order to improve our service. We sincerely hope to have the opportunity of welcoming you back in Starhotels. Kind regards Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2018
Hotel was easily accessible by public transportation. Rooms were warm and cozy. Staff were very friendly and helpful. We had to check out early, so the staff made sure we had a taxi ready and breakfast boxes made up so we wouldn’t go hungry on the way to the airport.
Comment from Hotel Management
Mar 4, 2018 by Hotel Manager, Hotel Management
Dear Guest, Dear Guest, It's such a pleasure to read your kind evaluation regarding Starhotels Tourist and its staff, but more importantly, for dedicating some of your personal time to us. We are very happy that you enjoyed your stay with us and we hope to have the opportunity to give you other great memories in the future. Kind regards. Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice Hotel

Posted Feb 25, 2018
Good Hotel , 15 Meters to MTR , Breakfast Very Good ,big room ,personal very qualify ,Lucas (Very Good) is a good example of how the staff should be in Reception
Comment from Hotel Management
Mar 1, 2018 by Hotel Manager, Hotel Management
Dear Guest, Thank you for the lovely feedback. We are really happy to know that we have contributed to make you spend a pleasant stay in Milan. It is a pleasure to read the feedback you have reserved for our employees, and it is nice to know that rooms were cozy and that everything was up to your expectations. We look forward to welcoming you back in the future. Kind regards Hotel Manager
3 out of 5
by A verified traveler

Use this hotel for convenience only.

Posted Feb 17, 2018 on Hotels
Only reason for using the hotel was proximity to next day meeting. Staff were friendly. Hotel a bit tired and not much to do where it is situated. Felt like living in a run down industrial estate.
Comment from Hotel Management
Feb 18, 2018 by Hotel Manager, Hotel Management
Dear Mr. Graham, It's such a pleasure to read your evaluation regarding Starhotels Tourist, but more importantly, for dedicating some of your personal time to us. We are happy to understand that your experience with us has been quite positive even if we are located in an industrial area. We hope to have the opportunity of accommodating you in Starhotels Tourist again and to give you our warmest welcome back. Kind regards Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Hotel

Posted Jan 26, 2018
Pros: Friendly, clean and great location
Found this hotel by chance. Excellent location for visiting Milan centre. perfect transport connections.
Comment from Hotel Management
Jan 27, 2018 by gabriele M., Hotel Management
Dear Guest, First of all we would like to thank you for your evaluation regarding Starhotels Tourist, and for the time dedicated to us. we’re proud to understand that we have been able to satisfy your expectations and to have the opportunity to make your stay a memorable one. We hope to have the opportunity to give you other great memories in the future. Kind regards
4 out of 5
by A verified traveler

Posted Jan 25, 2018 on Hotels
Comment from Hotel Management
Jan 27, 2018 by Gabriele M., Hotel Management
Dear guest , we sincerely thank you for dedicating some of your personal time to us.In the hope to have the opportunity of accommodating you again we’re sending our most cordial greetings.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
Nice place to stay only 15 min from city centre on Metro.
Comment from Hotel Management
Dec 27, 2017 by Fabio Renna, Hotel Management
Dear Guest, Thank you so much for your kind review. We are happy that you loved your time with us here in Milan and we’re proud to understand that we have been able to satisfy your expectations. We will glad, and will be a pleasure, to give you a warmest welcome back in Starhotels Tourist. Kind regards Fabio Renna - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Milton Keynes

Inter Chievo

Posted Dec 9, 2017
Pros: Breakfast
I have stayed here regularly over the past few years and it is always comfortable with friendly staff and a comprehensive range of options for breakfast
Comment from Hotel Management
Dec 10, 2017 by Fabio Renna, Hotel Management
Dear Guest, First of all we would like to thank you for taking the time to say a few words about your recent stay at Starhotels Tourist. We’re proud to understand that we have been able to satisfy your expectations and to have the opportunity to make your stay a memorable one. We hope to have the opportunity to give you other great memories in the future. Kind regards. Fabio Renna - General Manager