All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 532 out of 1002 reviews" "
10 - Excellent
532
Rating 8 - Good. 291 out of 1002 reviews" "
8 - Good
291
Rating 6 - Okay. 98 out of 1002 reviews" "
6 - Okay
98
Rating 4 - Poor. 52 out of 1002 reviews" "
4 - Poor
52
Rating 2 - Terrible. 29 out of 1002 reviews" "
2 - Terrible
29
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Alexander
Apr 14, 2024
Liked: Cleanliness
Alexander
Stayed 2 nights in Apr 2024
Response from CJ Patel on Apr 15, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Room was damaged, had no microwave or refrigerator. Water damage on ceiling, wall behind main door had hole, toilet paper dispenser broken, toilet didn’t flush easy, shower water valve didn’t work properly, stained pillow cases.
Angelo
Stayed 2 nights in Apr 2024
Response from CJ Patel on Apr 14, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 Excellent
Burnell
Traveled with family
Apr 12, 2024
Quiet
Burnell
Stayed 1 night in Apr 2024
Response from CJ Patel on Apr 12, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Staff is always friendly and it’s a nice cozy place off the main roads but near enough to find stores restaurants etc . Serve a great breakfast as well ! Prefer to stay here when I’m in the area
Kathline
Response from CJ Patel on Apr 7, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
8/10 Good
Geoffroy
Traveled with family
Apr 6, 2024
Cold pool, limited choice for breakfast.
Geoffroy
Stayed 1 night in Apr 2024
Response from CJ Patel on Apr 7, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
6/10 Okay
Jessica
Apr 1, 2024
Liked: Property conditions & facilities
Disliked: Staff & service
Jessica
Response from CJ Patel on Apr 2, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 Excellent
heather
Mar 26, 2024
heather
Stayed 1 night in Mar 2024
Response from CJ Patel on Apr 15, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
6/10 Okay
Andres
Traveled with family
Mar 24, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel room was never cleaned during our stay.
Andres
Stayed 4 nights in Mar 2024
Response from CJ Patel on Mar 25, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
6/10 Okay
Donna
Traveled with family
Mar 24, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Close to family so we stay there a lot. Had an issue when we got there bjt was taken care
Donna
Stayed 2 nights in Mar 2024
Response from CJ Patel on Mar 25, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
6/10 Okay
Kathryn
Mar 12, 2024
Disliked: Staff & service
There is NEVER anyone at the front desk. Actually there is a sign at the check in counter that states they have stepped away from the desk and will return shortly. That sign stays up 24/7. So when you need to check in or need assistance be prepared to wait
Kathryn
Stayed 4 nights in Mar 2024
Response from CJ Patel on Mar 12, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
We’ve stayed her many times due its proximity to our grandchildren. Never had a problem. Quiet nights and comfortable beds.
Laura
Stayed 1 night in Mar 2024
Response from CJ Patel on Mar 3, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
8/10 Good
Melinda
Mar 3, 2024
Melinda
Stayed 2 nights in Mar 2024
Response from CJ Patel on Mar 24, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
8/10 Good
melissa
Feb 26, 2024
Liked: Cleanliness
We stayed here due to being in town for a dance competition. The hotel was nice & the rooms were spacious. Only complaint is there was no linen in the rooms for the pullout bed, when I went to the front to ask for some I was provided sheets and blanket but they had no pillows available. We did not get a chance to try out the pool so no review about that.
melissa
Stayed 2 nights in Feb 2024
Response from CJ Patel on Mar 5, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Well, check-in is late and they didn’t even have any rooms ready at three although check-in is four
No business center as advertised on the website
Staff seems stressed and rushed
Steven
Stayed 1 night in Feb 2024
Response from CJ Patel on Feb 19, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
The man who was at reception for check in was very nice
Christine
Stayed 1 night in Feb 2024
Response from CJ Patel on Feb 19, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 Excellent
Tiffany
Feb 11, 2024
Tiffany
Stayed 1 night in Feb 2024
Response from CJ Patel on Mar 21, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Very clean room though ceiling showing some wear...check in was 4 which I did not realize and showed up at 3 o'clock with room not ready..breakfast was good though several items not ready at 630 which was the start of breakfast..quiet rooms and quiet area for wonderful nights sleep!
mark
Stayed 1 night in Jan 2024
Response from CJ Patel on Jan 11, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
breakfast...all tables dirty...no coffee...no staff until asking for someone...they just didn't care
Vaughn
Stayed 1 night in Jan 2024
Response from CJ Patel on Jan 9, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
6/10 Okay
Alejandro, Laval
Traveled with family
Jan 7, 2024
Liked: Cleanliness
The hotel is ok for the price.
Alejandro
Stayed 3 nights in Jan 2024
Response from CJ Patel on Jan 8, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Worst breakfast ever!!! Even the milk in the fridge was a 2 litter milk if you want some.
maria de fatima
Stayed 1 night in Dec 2023
Response from CJ Patel on Jan 8, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 Excellent
James
Jan 2, 2024
James
Stayed 2 nights in Dec 2023
Response from CJ Patel on Jan 8, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Very nice experience! Room was very clean, staff were very polite and helpful when I needed some extra items. Excellent breakfast!! I will stay there again
graceann
Stayed 2 nights in Dec 2023
Response from CJ Patel on Jan 5, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
The breakfast area needs more attention from the staff. It didn’t look like they had cleaned the tables from the day before. But everything else was great.
Jennifer
Stayed 2 nights in Dec 2023
Response from CJ Pate on Jan 5, 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
10/10 Excellent
Richard
Dec 29, 2023
Très propres
Richard
Stayed 2 nights in Dec 2023
Response from CJ Patel on Dec 30, 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
4/10 Poor
Verified traveler
Traveled with family
Dec 28, 2023
Liked: Staff & service
Disliked: Cleanliness
Overpriced considering quality
Overpriced for the quality. Bathroom had issues (toilet not secured, chipped bathtub paint, etc.) Getting into the bathroom was difficult because the door rubbed against the toilet. Sheets had odor. The staff was very helpful however so we appreciated that.
Verified traveler
Stayed 1 night in Dec 2023
Response from CJ Patel on Dec 28, 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
6/10 Okay
Amber
Dec 27, 2023
Liked: Cleanliness, staff & service, room comfort
Huge headache
The staff was fine, not very friendly just there. Our room key stopped working in the middle of the day when we were out shopping. No reason for why they were deactived just gave us new keys. The whole floor smelled like pot even though we were on a non smoking floor. The smell was so strong that you got a headache as soon as you walked off the elevator. Staff knew of the issue but didnt know where it was coming from. I wont be staying there again.
Amber
Stayed 3 nights in Dec 2023
Response from CJ Patel on Dec 27, 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
2/10 Terrible
Sierra
Dec 24, 2023
Sierra
Stayed 1 night in Dec 2023
Response from CJ Patel on Jan 13, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
The gentleman at the front desk was pleasant. The check in was quick & efficient.
What I did not like was the rudeness of a female housekeeper. She was cleaning the main level near the bathrooms. I went in and used the men's room. I spent sometime in there due to a medical condition. When I opened the door to leave the housekeeper said something akin to "finally" or "thank God". As I shut the door to the bathroom she tells me "No no. Keep the door open (even though it was shut when I went in. Just a rude lady.
Ronnie
Stayed 1 night in Dec 2023
Response from CJ Patel on Dec 21, 2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.