Ratings based on 999 Verified Reviews

3.1 out of 5
58% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Door was cracked. Toilet was coming out of floor.

Posted Aug 19, 2017
Staff was fine but room was poor. Door was cracked. Screws coming out door. Screen door off track etc.
2 out of 5
by A verified traveler from vegas

very outdated and dingy.

Posted Jun 23, 2017
Pros: Staff was very nice
Cons: Paint / new linens / add air conditioning / new carpey
Location: Location was alright
No air conditioning Room was not equipped no silverware and pans were very shabby Bedding was worn and outdated Room needed painted Motel needs rejuvenation !
2 out of 5
by william

Dirty Sheets

Posted May 20, 2017 on Hotels
Dirty bedding is the worst problem
4 out of 5
for Everyone
by A verified traveler from escondido. ca


Posted May 8, 2017
Pros: Room was lakefront and close to my vehicle....my handicap was greatly lessened with the accommodations....
Cons: The mattress could have been a bit softer....
Location: We are Big Bear attendees for many years... we enjoy the scenery and many offerings of comfort....
The hotel manager did all she could to insure we were satisfied....including our change in plans due to possible inclement weather....we will return....
4 out of 5
for Everyone
by A verified traveler

Posted May 4, 2017 on Orbitz
Other than the fact, the fireplace didn't work. We enjoyed our time. We had a room with a view of the lake. It was beautiful. Can wait to come back for another visit .
1 out of 5
by A verified traveler from sqn diego

Near lake

Posted May 4, 2017
Old and musty. Tv control dub not work. Price is best feature.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2017 on Hotels
5 out of 5
for Everyone
by A verified traveler from Torrance CA

Simple, clean, right on the lake!

Posted Apr 20, 2017
Simple, clean, right on the lake! Free parking, free Wifi, close to town. Great weekend!
3 out of 5
for Families
by A verified traveler from Southern California

You get what you pay for but overall satisfied

Posted Apr 18, 2017
Pros: Th esuite was accomadationg for our family of 5. Plus we had my sisters family my brother, my parents in seperate rooms but all fit in my room to chil
Cons: fix all the issues in the other rooms our first room te hfireplac edid not work my sister and parents room the closet doors were missing
Location: We drove 2 minutes around the corner and rented a pontoon boat to go fishing. The village is less then 5 minutes away driving with lots activities
The hotel was in fair condition you get what you are paying for. The previous reviews about the room conditions with sheets and towels were pretty accurate. The first room we stayed in was a bit small for the size of our family and the fireplace was not working. I also expected a full size kitchen stove and refrigerator but it was a small electric stove and a mini fridge. We went to the office to let the staff know and she was amazing she apologized for us not being happy with the room size and issues with the fireplace she upgraded us to a suite which was much more accommodating to what our family needs were it ad a dining room full size kitchen living room and two bedrooms. Everything in that room worked great overall experience here we were satisfied but if you are wanting a five star luxury hotel this is not that kind of hotel.
3 out of 5
by A verified traveler

Posted Apr 17, 2017 on Hotels
Yet again, pictures are quite deceiving!