Ratings based on 181 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Can't Wait to Go Back

Posted Apr 17, 2017
It was our anniversary weekend and were looking forward to a fun, relaxing time in Big Bear. Unfortunately, our Airbnb fell through and we were pretty bummed but then this gen of a place popped up and we were so excited. Debi was such a delight and help and felt for the slight stress we were in. She was very accommodating also. The room was everything we hoped for and wanted. We really felt at home and the jacuzzi tub with the fireplace was the cherry on top. We can't wait to go back and make more memories at the Cozy Hollow Lodge!
Comment from Hotel Management
Apr 18, 2017 by Rich, Hotel Management
Meaghan and Ivy thank you for your response. We work hard for all our guess to have an enjoyable stay. I will let Debi know that you were pleased with her accommodating your needs. we hope to see you again real soon! Rich and Peggy
5 out of 5
Recommended
for Families
by A verified traveler from lakewood, ca

Close to restaurants and shops.

Posted Apr 10, 2017
Pros: The cabins were nice, and I really liked that it had a fireplace.
Cons: They don't have any rollaway beds, so there wasn't enough beds for all four of us.
Location: It is right by downtown area.
Great cabins. My daughter loved the playground, and it was nice that I could relax in my room while watching her play.
Comment from Hotel Management
Apr 13, 2017 by Rich, Hotel Management
Stacey We post on our public site that we do not provide rollways. It just is not possible with cabins and steps and no interior corridors. We apologize for any inconvenience this may have cause. For future we do have larger rooms and cabins with multiple beds. Hope to see you again! Rich
5 out of 5
Recommended
for Everyone
by A verified traveler

cozy mountain retreat

Posted Mar 28, 2017
Cozy and comfortable. Loved staying nestled in the mountains. Beautiful little stream in the back. Loved it! We'll be back!
Comment from Hotel Management
Mar 28, 2017 by Rich, Hotel Management
Thank You for taking time and reviewing us with a 5 out of 5. We work hard for all our guest to have an enjoyable stay with Cozy Hollow Lodge in Big Bear Lake.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great place, great people!

Posted Mar 13, 2017
Nice cabins, close to The Village. The staff is great and very knowledgeable. I would definitely stay here again.
Comment from Hotel Management
Mar 13, 2017 by Rich, Hotel Management
Erik, Thank you for choosing Cozy Hollow Lodge. We work hard for all our guest to have an enjoyable stay and have fun in Big Bear. Hupe to see you again real soon. Rich
4 out of 5
Recommended
for Everyone
by A verified traveler

Cozy weekend cabin

Posted Feb 20, 2017
Super cute, rustic cabin. Perfect for a weekend of snowboarding!
Comment from Hotel Management
Feb 27, 2017 by Rich, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from West Hills, California

Posted Feb 14, 2017
We arrived around 7 pm on Friday night. I called ahead to let them know we may be running late. Registration close's at 7. Debbie greeted us with smiles and enthusiasm that we made it without any problems. My very friendly husband asked Debbie a lot of questions and she patiently answered any questions we had. Our cabin was small and yes "cozy". Keep in mind that these are rustic type cabins, not a suite at a 5 Diamond hotel. It's exactly the way I would expect it to be. Very clean and decorated in a rustic cabin theme. Every cabin comes with a fireplace. You can purchase firewood in the office at a very competitive price. On Saturday morning we met the owners Peggy and Rich. Just like the evening before we were greeted with kind, friendly and hospitable people who had great recommendation's of places to eat. Another plus, Peggy and Rich were very knowledgeable about the Big Bear region and answered many questions regarding the history of Big Bear. A wonderful experience that we're thinking of repeating this summer.
Comment from Hotel Management
Feb 15, 2017 by Rich, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Couples
by A verified traveler from Sky Valley, CA.

Romantic.

Posted Feb 14, 2017
Pros: The Views.
Cons: Not very handicap accessible....
Location: Easy access. The Alpine Rescue Zoo. Shops. Big Bear Lake.
Very Comfortable, nice Fireplace, Warm and Cozy...
Comment from Hotel Management
Feb 15, 2017 by Rich, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from North Hollywood,Ca

Quiet and cozy

Posted Jan 30, 2017
I had fun with having it near the village and other sightseeing areas.
Comment from Hotel Management
Feb 4, 2017 by Rich, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Willemstad, Curaçao

Awesome Place

Posted Jan 29, 2017
Went with my girlfriend here last weekend. We had the time of our lives. We where right in the middle of a snow storm but felt super safe. Being from the carribean this was amazing for us. The Staff is great. Peggy and Rich are super friendly and helpfull. Honest hard working couple. You cannot beat the price and value you get from this place. I will definitely be back again.
Comment from Hotel Management
Feb 4, 2017 by Rich, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Posted Jan 17, 2017 on Hotels
Friendly staff. Great location. Never drove once we were there, just walked everywhere. Playground area for kids.
Comment from Hotel Management
Feb 19, 2017 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback