Staff was very friendly, the units have all been updated and are cute. They built in seating bars, microwaves and mini fridges which was nice. The pool & hot tub were indoors, heated and only one family at a time which was very nice. Both families that rented had room heating issues which made the stay a little uncomfortable. The wall heater in my room simply would not go on, and my friends heater was a fireplace which was not very easy to figure out. It takes a very long time to warm the room, but eventually in the late evening it warmed for them. My room however was very very cold. Parking was great and the hotel is very conveniently located next door to a great equipment rental store for skiing, and down the street from a wonderful breakfast spot. Overall it was good with only the heating issue.