Ratings based on 643 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Good not great

Posted Mar 23, 2018
Excellent location, friendly staff. Remote in room did not work even after calling on-site serviceman. Water temp in shower not great but maybe to be expected given the weather. I would stay here again but some updates need to be made to stay competitive.
Comment from Hotel Management
Apr 3, 2018 by Bryan Front desk Agent, Hotel Management
Thank you for you stay. Hope to see you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2018
The room was nice, over all a pleasant experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2018
Great place to stay. Very welcoming! Great hotel service.
2 out of 5
by A verified traveler

Nice rooms, but dirty and loud!!

Posted Feb 18, 2018
I hardly slept the night we stayed at Robinhood because there were constant INCREDIBLY loud noises coming from above our room. While you never know who’s going to be staying above you, the soundproofing in this hotel is completely absent. Additionally, I found several spots on the comforter and sheets which really grossed me out. I will try to find a different place next time I visit big bear.
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Excelente location and nice hotel

Posted Jan 29, 2018
Pros: Location and parking
Cons: rooms could be updated
Location: All the village stores and restaurants are nearby, at walking distance.
Nice hotel with the basics, Convenient location, The rooms show their age but are very clean. Helpfull staff and great wifi!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Good location

Posted Jan 28, 2018
It was near both the village and lake. It worked really well for us.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, CA

Close to the lake and the Village.

Posted Jan 24, 2018
Pro’s; Hotel is walking distance to restaurants, Hotel is in the village, nice hotel on premises, hotel provided Pack n play for my baby to sleep in. Con’s; small room, small dated bathroom, and the room had a pull out couch (which luckily we didn’t need) but due to furniture placement the sofa could not be use as pull out if needed. Overall served our purposes and pro’s outweighed the cons.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Great stay

Posted Jan 22, 2018 on Hotels
Great location in Village. Very clean. Close to ski resort
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Ok

Posted Jan 21, 2018 on Hotels
The standard of the room was not more than OK. The room was on second floor with no elevator
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 21, 2018 on Hotels