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Reviews of Saddleback Inn

3 out of 5
Saddleback Inn
300 S. State HWY 173, Lake Arrowhead, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 823 reviews" "
Rating 8 - Good. 245 out of 823 reviews" "
Rating 6 - Okay. 86 out of 823 reviews" "
Rating 4 - Poor. 44 out of 823 reviews" "
Rating 2 - Terrible. 9 out of 823 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked an overnighter because I wanted a place close to food and shopping. This is literally a 5 minute walk to the heart of the Village. The staff were amazing. Dinner was fantastic. We stayed in cabin 36. It was cozy, clean and spacious. I will definitely be staying here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Yota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back. Kindness stemmed from the front desk, general management to maintenance - everyone was so helpful And personable and the accommodations were so clean and warm. Upon their recommendation, the restaurant was also hands down the best. Thank you for all the help and guidance (with chains and snow management!) loved our stay! Thank you!!

6/10 Okay

Paul

Liked: Staff & service
Nice property. When we arrived our room was freezing cold. Had to leave coats on for a couple of hours until room heated up. Wasn’t the cleanest room. Dining area could use a good cleaning also. Didn’t eat at the hotel, because the restaurant was very expensive compared to other restaurants in town. Not bad, but probably wouldn’t stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Billie

Stayed 7 nights in Mar 2024

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a decent mountain hotel at a decent price.
Stayed 1 night in Mar 2024

8/10 Good

Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute rooms, but very thin walls. We could hear the guy below our room snoring all night. Also not enough hot water for a shower. I like the continental breakfast.
Stayed 2 nights in Mar 2024

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
This was a nice place to stay in. Check in was very easy. I did not like the fact they didn't provide a bottle of water. Also DO NOT attempt to eat at the property's restaurant food is terrible and expensive. There's fast food restaurants and dining areas at the village that are worth to try.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Room was clean and just like pictures! Would recommend again!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Traveled with pets
Liked: Staff & service
Dog friendly place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cole

Stayed 1 night in Mar 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and easy to get to it
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The proberty was beautiful and the room was nice and cozy!
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Liked: Amenities, property conditions & facilities
Awesome stay, great staff and enjoyed the city overall
Stayed 1 night in Feb 2024

6/10 Okay

Juan

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great. Free breakfast always welcome. Not a five start hotel but for a holiday snow weekend it was worth it.
Stayed 1 night in Feb 2024

6/10 Okay

Isai

Stayed 1 night in Feb 2024

8/10 Good

Kathryn

The restaurant was amazing, wish I could eat there every day. Lake Arrowhead Village was a 5 minute walk. The complimentary breakfast was lackluster, should be described as a continental breakfast as there were no hot dishes available. The cottage itself was ok but furnishings & carpets were dates & need a refresh. Staff was very nice.
Stayed 1 night in Feb 2024

6/10 Okay

Amelia

Traveled with partner, Traveled with pets
Liked: Staff & service
This property is historic and so such a quaint building and hotel. As such, expect that there are those usual aspects that come with an old building- in our room for example, the heater made a lot of noise and the bathroom/shower was kept in its older condition, which means not very ADA accessible. We stayed in the main building with smaller rooms and ours faced the parking lot; the Inn has other separate cabins surrounding it. The main building where we stayed has thin walls, so expect the noise of activity. We welcomed all of these considering the age and location of the building. We love how easy it is to get to and that parking is available to guests. If you're into the Lake Village Shopping area, it's walking distance to there- shops, restaurants, etc. Breakfast was minimal/simple- pastries, cereal, fruits, coffee, tea. The Inn's restaurant is also in the maon building where our room was- it's quite popular and has a beautiful rustic ambience, which is another convenience for hotel guests. We thought the staff were also very friendly and accomodating.
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love the saddleback inn! The perfect location! It had everything that I needed. I just wanted to get away somewhere serene and simple to connect with the things that matter. Heather at the front desk was a gem and so helpful and so friendly and kind. Everything about this place was exactly what I needed. Its also walkable to everything. Icing on the cake was I woke up to beautiful snow falling from the sky! I highly recommend this place. I can't wait to come back. 🙂
Stayed 1 night in Jan 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The staff was so friendly! The Cabins are adorable and spacious.
Stayed 1 night in Jan 2024

10/10 Excellent

Eric R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway location
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Leyla

Stayed 1 night in Jan 2024

4/10 Poor

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place was very clean, great location near to arrowhead lake The bed felt like it was going to break, also room was too small.
Stayed 1 night in Jan 2024

8/10 Good

PATRICIA, Skyforest

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
The workers were friendly but the service was very poor. I called and asked for new towels/sheets and the attendant told me to come to the front desk to pick them up (I’ve never been at a place that doesn’t bring them to your room). Our room felt like an oversized closet. We had a queen bed which was totally fine but we barely had any room to even walk around the sides of the bed. We had a spider come out of our bed sheets (probably because of our door, which would not close unless I slammed it with all my strength). Breakfast was literally nothing but fruit loops cereal, bagels, and juice. It’s wrong to actually advertise that breakfast. Both days we stayed were rough. Would definitely not come here again!
Stayed 2 nights in Jan 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and very clean I recommend this place
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good family-friendly inn
Overall it was a decent stay, central location. A couple of things to mention: TV channels weren’t working well and heating was uneven, first floor would stay colder than upstairs which would get real hot during the night
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen our front desk manager was absolutely lovely. We’ve been coming to the Saddleback Inn for nearly 13 years. Always a pleasure to visit and be treated with such warmth and nostalgia. Thank you Saddleback, and Karen, we’ll see you soon.
Stayed 1 night in Dec 2023

10/10 Excellent

Kari

Stayed 2 nights in Dec 2023

10/10 Excellent

Soonok

Liked: Cleanliness, staff & service, property conditions & facilities
The room is good becase spa
Stayed 1 night in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

REONALD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

rafael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 1 night in Dec 2023

8/10 Good

Vincent

Traveled with family and small children
Liked: Cleanliness
The property had a rustic charm that blended seamlessly with the mountainous surroundings, despite the rooms not being the most modern. The staff was professional in carrying out their duties, although not overly friendly. It was a perfect spot for the family to rest after a day of mountain activities, with only basic continental breakfast offerings such as bread, fruit and cereal.
Stayed 2 nights in Nov 2023

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on this property is fantastic, thank you! Our room was great, we didn’t have any shared walls and it was a stand alone cottage (#35). Small, but had everything we needed for our overnight stay.

6/10 Okay

Majid

Traveled with family
Liked: Cleanliness, staff & service
I didn't like the breakfast. When I reached , the room was too cold and it took about one hour to get warm. Not so near to Lake, neighborhoods weren't clean
Stayed 1 night in Nov 2023

6/10 Okay

Garray

Stayed 1 night in Nov 2023

8/10 Good

Shankar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic, vintage, charming cottage style rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in Nov 2023

6/10 Okay

joy

Disliked: Property conditions & facilities
The hotel is well located and cute. But interior of the room is outdated and poorly maintained. Way Overpriced for the quality provided.
Stayed 1 night in Nov 2023

10/10 Excellent

Nora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy cabin feel
Our suite was really nice, felt like our own little cabin. Jacuzzi tub was really warm and cozy on a cold fall night. We ate at the restaurant and i had the best baked rigatoni I've ever had! We will definitely stay again, loved it. The staff was friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Donna

Stayed 1 night in Oct 2023

8/10 Good

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and service, some things in the room are older and thermos wasn't quite working when we stayed
Stayed 3 nights in Oct 2023

8/10 Good

robert

Stayed 2 nights in Oct 2023

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great place to spend the night, clean and comfortable and the staff was helpful and friendly. The restaurant was amazing
Stayed 1 night in Oct 2023

10/10 Excellent

Diane M.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023