Ratings based on 99 Verified Reviews

4.7 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great comfort & location

Posted Aug 21, 2017
Spacious comfort, all the needed tools for making it feel like home in a beautiful mountain setting near the village. From the kitchen, comfortable beds, balcony, and walking distance to the main village hang-outs...this was worth the money. I'd definitely be a repeat visitor!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2017
Very comfortable home away from home! Walking distance to the village and the lake. Lots of things to do within minutes. Highly recommended! Perfect for families with children.
Comment from Hotel Management
Aug 1, 2017 by Bluegreen Customer Care, Hotel Management
Hello Cathy, Thank you for staying with us at The Club at Big Bear! We are delighted you found your accommodations to be very comfortable. We are also thrilled you enjoyed our location. We appreciate your feedback. We hope you will join us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

nice place for family vacation

Posted Jun 27, 2017
very high quality for family stay. very large kitchen and living room.
Comment from Hotel Management
Jul 13, 2017 by Bluegreen Customer Care, Hotel Management
Thank you for staying with us at The Club at Big Bear Village! We are delighted you found your unit to be spacious. We appreciate your feedback and compliments. We hope you will join us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

This place is beautiful!

Posted May 16, 2017
Cons: The beds were too firm.
Staying at The Club is like having your own private condo in Big Bear. The Club is close to the Village shops, so you can just walk there. You have a garage to put your car in. There is an elevator for convenience. We enjoyed our stay there. The only thing that keeps me from giving a 5 star rating is the beds. Their beds were so firm that I felt like I was sleeping on a board. I did not sleep well. Other than that, it was a pleasant experience!
Comment from Hotel Management
May 16, 2017 by Bluegreen Customer Care, Hotel Management
Hello Natalie! Thank you for staying with us at The Club at Big Bear Village! We are thrilled you enjoyed your stay. We are also delighted you found the resort to be beautiful! We appreciate your feedback and we will share your concern with our team. We hope you will join us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Nice hotel with lots of amenities inside.

Posted May 3, 2017
We had perfect staying. The Club has everything you need to enjoy your time. There is a few massage rooms, fitness center, game centers with football table and pool table etc Also a play room for kids. Swimming pool and jacuzzi outside. And is located right in "the Village" so close to everything. Love it and will come back for sure!
Comment from Hotel Management
May 5, 2017 by Bluegreen Customer Care, Hotel Management
Hello Peter! Thank you for staying with us at The Club at Big Bear Village! We are delighted you had a perfect stay. We are also pleased you enjoyed our location and the on-site amenities. We appreciate your feedback and compliments. We hope you will join us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel near downtown Big Bear Lake

Posted Apr 27, 2017
Great place. All new. Rooms are very comfortable and big. Convenient location.
Comment from Hotel Management
Apr 27, 2017 by Bluegreen Customer Care, Hotel Management
Thank you for staying with us at The Club at Big Bear Village! We are delighted you found your unit to be comfortable. We are also pleased you enjoyed our location. We appreciate your feedback. We hope you will join us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
I really like this hotel very clean and beautiful definitely going back again
Comment from Hotel Management
Apr 26, 2017 by Bluegreen Custromer Care, Hotel Management
Thank you for your feedback of The Club at Big Bear Village! We look forward to welcoming you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Gated club In the BB Village

Posted Apr 23, 2017
Pros: Location, walking distance to restaurants and shops. Private garage was a nice touch.
Cons: Check in is 4 pm, wish it was earlier. Check out is 10 am, wish it was later.
Location: Love the village. We have been to BB several times, during spring and winter. The Himalayan restaurant tends to be our favorite.
This was our first stay at this place. We had spacious 2 BR and 2BA with fireplace, fully equipped kitchen, washer/dryer, large bathrooms with tub and lots of counter space. Since our unit was on the first level we also had a nice patio with 4 chairs and table. The units above us had small balconies. The ladies at the front desk were very nice. We did not use the pool or any other amenities like game room which had pool table, ping pong table and playroom for kids. Everything was beautiful and relaxing, wish we had more time to enjoy this lovely place. We plan on returning soon.
Comment from Hotel Management
Apr 25, 2017 by Bluegreen Customer Care, Hotel Management
Hello C & R, Thank you for staying with us at The Club at Big Bear Village! We are thrilled you loved our location. We are also delighted you found everything you needed in your unit. We love the pictures you shared! We appreciate your feedback and recommendations. We look forward to welcoming you back again soon!
5 out of 5
by WEI LING

Posted Apr 18, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017
Thank you for your review of The Club at Big Bear Village, Wei Ling!
4 out of 5
Recommended
for Everyone
by A verified traveler from Pasadena

Nice space near the Village

Posted Apr 18, 2017
This is a gated campus with apartments and it appears to be a mixture of timeshares, condos and hotel rooms. It is a gated community. The amenities are new and offer a full kitchen and laundry appliances. There is no room service, but one can go to the reception area and ask for garbage bags, detergent, etc.
Comment from Hotel Management
Apr 18, 2017 by Bluegreen Customer Care, Hotel Management
Hello JazzyLuca, Thank you for staying with us at The Club at Big Bear Village! We are delighted you enjoyed our location. We appreciate your feedback. We hope you will join us again soon!