Ratings based on 111 Verified Reviews

4.0 out of 5
81% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler

Nice, Clean. Very close proximity to Ferris State

Posted Oct 4, 2017
Cons: Make sure you request a room away from the highway.
I had a business meeting at Ferris State Univ. and the hotel was lest than a mile away. Hotel, was clean, secure, and the staff was very nice.
Comment from Hotel Management
Oct 18, 2017 by Ronald Fowler Facilities Manager, Hotel Management
Thank You for completing a online survey. We review all surveys to enhance the guest experience during their stay with us. Feedback allows to make that next positive step possible. We also hope to host your next stay in the Big Rapids area.
5 out of 5
by Timothy

This traveler left a rating score only Posted Jul 24, 2017 on Hotels
3 out of 5
by John

Hockey camp lodging

Posted Jul 3, 2017 on Hotels
Ok except no fridge or microwave in room
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 3, 2017 on Hotels
4 out of 5
by Tammy

This traveler left a rating score only Posted May 11, 2017 on Hotels
5 out of 5
by A verified traveler

power outage stay

Posted Mar 10, 2017 on Hotels
we had a major power outage in our area, and booked same day. front desk staff was very nice, brought us extra towels. very nice.
Comment from Hotel Management
Mar 12, 2017 by General Manager, Hotel Management
Thank you for the great review. We are pleased you stay with us was exceptional.
5 out of 5
by Debra

Posted Feb 22, 2017 on Hotels
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Thank you for the great review!
5 out of 5
by A verified traveler

Posted Feb 12, 2017 on Hotels
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Thank you for the great review!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice.

Posted Jan 29, 2017
Nice but I couldn't really enjoy the ammenities because I was on bereavement.
Comment from Hotel Management
Jan 30, 2017 by GM, Hotel Management
Thank you for the review and for choosing our hotel during your time of need.
5 out of 5
by A verified traveler

Birthday Weekend and Hockey

Posted Oct 24, 2016 on Hotels
Hotel stay was great! The restaurant in hotel was average. The Ferris State Hockey was fun!
Comment from Hotel Management
Oct 26, 2016 by General Manager, Hotel Management
Thank you for the great review. Happy birthday and Go Dawgs!