Ratings based on 1,850 Verified Reviews

4.0 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Convenient Hotel Location

Posted May 24, 2017
Pros: Location and staff
Hotel was nice and neat. The staff was very friendly. The location of the Hotel is very convenient due to a lot of parking opportunities , restaurants around and a grocery store close by. Perfect to resupply for the hiking tours at yellowstone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice choice for Yellowstone

Posted May 23, 2017
Near yellowstone west entrance, many restaurants and supermarkets. Clean room and nice staff. Hot breakfast without meat (the only thing to complain).
4 out of 5
by A verified traveler from israel

Impressive lobby and great pool!

Posted May 20, 2017
Pros: The pool and the fireplace in the lobby are great.
Cons: The lobby has free coffee which is nice, but only powdered creamer and no option for teas. It would have been really nice to have served some cookies
Location: West Yellowstone is a small town, mostly souvenir stores and restaurants. Yellowstone is the main attraction.
This is an older hotel with an impressive lobby, decorated in elegant western style with trophies hung all around a grand staircase. There are couches and seating around a welcoming fireplace. The heated pool is great! Our room was rather small and all rooms are reached off long corridors - we were not disturbed by noise. The staff were very helpful with advice.
Comment from Hotel Management
May 21, 2017 by AGM, Hotel Management
Thank you. We try very hard to provide a unique and friendly experience for our guests and we appreciate your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

location to Yelow stone

Posted May 18, 2017
Pros: location
Cons: breakfast
Location: Yellow stone
nice , very Elko "like "Hunting, nature,westeren, but also many tourists
Comment from Hotel Management
May 21, 2017 by AGM, Hotel Management
Thank you. We try very hard to provide a unique and friendly experience for our guests and we appreciate your feedback
2 out of 5
by A verified traveler

Posted May 17, 2017
Staff at lobby (night shift) was not kind. While I was checking in, he dumped a candy to me which annoyed me a lot. And breakfast was really terrible.
Comment from Hotel Management
May 21, 2017 by AGM, Hotel Management
We're sorry you were unhappy and we'll work hard to improve - thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler from Roswell, GA

cool decorations, rustic looking hotel

Posted May 16, 2017
Pros: decor, food
Cons: nothing
Location: nearby everything you want
very close to wolf/bear discovery center. close to many restaurants, close to Yellowstone park entrance. very rustic lobby, lots of western and animal decor. breakfast was excellent.
Comment from Hotel Management
May 18, 2017 by AGM, Hotel Management
Thank you. We try very hard to provide a unique and friendly experience for our guests and we appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

Good standard hotel

Posted May 13, 2017
Check in was easy as prepaid on Expedia. Staff was friendly. The inn was clean as any hotel. I did not ask for much as we are out exploring Yellowstone. Their breakfast was standard as you have any other hotel but nothing fancy or outstanding quality. Only negative was the cleaning staff had to repeatedly knock on our door for no reason. One was head of staff and knocked on all doors asking if they were happy with their rooms. A second time was they purposely used the maid to knock on our door at 8 am to wake us up when our plan was to sleep in after day of intense hiking. There was no reason as the cleaning staff didnt have their supplies and after we went to breakfast saw them lounging and waiting in their employee lounge. I'm guessing they do it to people checking out to make sure they wake up but that is very rude.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and close to the park.

Posted May 11, 2017
Very nice staff who are very helpful. The decorations with animals are special and nice. The free breakfast is a bit too simple.
Comment from Hotel Management
May 11, 2017 by AGM, Hotel Management
Thank you. We try very hard to provide a unique and friendly experience for our guests and we appreciate your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted May 10, 2017
Pros: Location, cost and breakfast. The friendliness of the staff.
Location: Grizzly bear and wolf center is well worth the time for a visit.It is a short walk from the hotel. Thee was a variety of resturants to choose from
a good location for seeing west yellowstone. Desk staff gave informative suggestions for eating and sites to see. breakfast was good. We were greeted with smile. When we came back the new desk help greeted and helped with suggestions for our stay.
Comment from Hotel Management
May 11, 2017 by AGM, Hotel Management
Thank you. We try very hard to provide a unique and friendly experience for our guests and we appreciate your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place

Posted May 9, 2017
We arrived at midnight and checked in. The room has all utilities including microwave, refrigerator. Also there is a parking lot north of building, maybe you are able to see your car in the room.
Comment from Hotel Management
May 11, 2017 by AGM, Hotel Management
Thank you. We try very hard to provide a unique and friendly experience for our guests and we appreciate your feedback