Exterior detail

Reviews of The Village Center at Big Sky Resort

3.5 out of 5
The Village Center at Big Sky Resort
50 Big Sky Resort Rd, Big Sky, MT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 302 reviews" "
Rating 8 - Good. 61 out of 302 reviews" "
Rating 6 - Okay. 18 out of 302 reviews" "
Rating 4 - Poor. 14 out of 302 reviews" "
Rating 2 - Terrible. 3 out of 302 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lia, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Zander, Big Sky Resort on Mar 4, 2024
Thank you for rating the Village Center!

10/10 Excellent

John

Liked: Amenities
Staff were very kind and attentive the place is a beautiful resort and sking was off the charts. Definitely will return!
Stayed 3 nights in Feb 2024
Response from Zander, Big Sky Resort on Feb 23, 2024
Dear John, Thank you for leaving a review of the Village Center - we are so happy to see that you enjoyed your stay with us and look forward to your next visit!

10/10 Excellent

julia, Batavia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleasant stay. Helpful staff, good breakfast included with the rate, convenient parking on site is also included.
Stayed 2 nights in Jan 2024
Response from Zander, Big Sky Resort on Jan 30, 2024
Thank you for leaving a review of the Village Center!

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Zander, Big Sky Resort on Jan 11, 2024
Thank you for choosing the Village Center at Big Sky Resort!

6/10 Okay

fardin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Zander, Big Sky Resort on Dec 28, 2023
Thank you for rating the Village Center!

10/10 Excellent

Kristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I first time to Montana and we already are talking about our next trip to this resort! We loved it and had so much fun!
Stayed 3 nights in Dec 2023
Response from Zander, Big Sky Resort on Dec 21, 2023
Thank you for leaving a review of your stay at the Village Center - we are so happy to see that you enjoyed your first Montana experience!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Nice stay, hotel is in great condition. Close to everything, slopeside. Can actually ski in ski out if you keep your gear at the hotel. Really good free breakfast, small gym, outdoor pool and hot tub. Fantastic staff. Only complaint was the Murphy bed - it's very low, so hard for people with limited mobility and sheets touch the floor. Also, no night stands. Despite that, would stay again.
Stayed 5 nights in Dec 2023
Response from Zander, Big Sky Resort on Dec 18, 2023
Dear Michelle, Thank you for leaving a review of the Village Center. We are thrilled to see that you enjoyed your stay and appreciate your feedback!

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying right in the village. The convenience was amazing. The hot tub and pool were super nice.I loved that they provided robes which was great for going to and from the hot tub. I wasn't a big fan of the breakfast. I did not like the way it was set up.The food just wasn't that good. And even though our breakfast was included in our booking, we had to pay gratuity still for having someone bring beverages, and bring me the check that says complimentary and give them a tip. LOL.
Stayed 5 nights in Dec 2023
Response from Zander, Big Sky Resort on Dec 13, 2023
Thank you for choosing the Village Center at Big Sky Resort!

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Zander, Big Sky Resort on Dec 11, 2023
Thank you for rating the Village Center!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Sky Skiing Adventure
We stayed at the Village for 2 nights and skied Big Sky, the stay was amazing , the room was very nice, very clean and the entire staff we met were so friendly! The staff helped us navigate everything from where to park, to where to eat, where to go to get on ski lifts. The skiing experience was the best it could be since mother nature has not helped with snow much due to El Nino, because of that only 3 lifts out of 21 were open. Not Big Sky's fault, they were out daily making snow, grooming, pushing snow and more runs and lifts will be opening probably I heard this week. Overall, we loved every minute of our first ski adventure this season and will be coming back next month when there is more snow and more opens up. It is such a big ski mountain that we really want to see more of it. There is a new tram , the Lone Peak which will be opening around Dec. 19th. and can hold 75 skiers or passengers possibly during there summer months.
Stayed 2 nights in Dec 2023
Response from Zander, Big Sky Resort on Dec 8, 2023
Thank you for choosing the Village Center for your visit to Big Sky! We look forward to welcoming you again later this season!

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying here for ski season opening weekend … and pretty sure this will always be how I open my season. An incredible resort and this is the perfect place to stay.
Stayed 4 nights in Nov 2023
Response from Zander, Big Sky Resort on Dec 8, 2023
Dear Robb, Thank you for joining us again this season!

8/10 Good

Sai Luk

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort!! Loved our stay
Stayed 1 night in Sep 2023
Response from Zander, Big Sky Resort on Sep 9, 2023
Thank you for leaving a review of the Village Center!

10/10 Excellent

wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is wonderful. Great breakfast, free lifting….the only thing is the mattress is not comfy due to the mattress.
Stayed 3 nights in Sep 2023
Response from Zander, Big Sky Resort on Sep 8, 2023
Thank you for leaving a review of the Village Center - we appreciate your feedback!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were thrilled at our stay at Big Sky Resort, Village Center! It was much more than we expected, a very high-end place with every convenience thought of. Extra nice and helpful staff, room extremely clean and the extras all taken great care to satisfy their guests. We felt we were living the life of the rich and famous without being either! We have already highly recommended it to others! Mike and Cathy Martin
Stayed 4 nights in Sep 2023
Response from Zander, Big Sky Resort on Sep 6, 2023
Dear Mike and Cathy, Thank you so much for leaving a review of the Village Center - we are so happy to see that you enjoyed your stay with us!

10/10 Excellent

Meily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful studio/room, clean, convenient, with a kitchen, comfortable bed and cozy cabin feeling. The breakfast which was included was amazing! Would recommend staying here. The mountain and surroundings is also beautiful.
Stayed 1 night in Sep 2023
Response from Zander, Big Sky Resort on Sep 6, 2023
Thank you for choosing the Village Center at Big Sky Resort!

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Zander, Big Sky Resort on Sep 6, 2023
Thank you for staying with us at the Village Center!

10/10 Excellent

Anuranga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property is just amazing.
Stayed 1 night in Sep 2023
Response from Zander, Big Sky Resort on Sep 2, 2023
Thank you for staying with us at the Village Center!

6/10 Okay

Raman

Stayed 1 night in Aug 2023
Response from Zander, Big Sky Resort on Aug 29, 2023
Thank you for rating the Village Center!

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Zander, Big Sky Resort on Aug 29, 2023
Thank you for choosing the Village Center!

10/10 Excellent

Dave

Stayed 1 night in Aug 2023

6/10 Okay

Christine

Traveled with partner
Liked: Cleanliness, staff & service
Expected more of a resort feel. Pool area very small and not appealing.
Stayed 2 nights in Aug 2023
Response from Zander, Big Sky Resort on Aug 27, 2023
Dear Christine, Thank you for leaving a review of the Village Center - we really appreciate your feedback! You are correct, the pool area at the Village Center is smaller, to fit the size of a boutique hotel such as the Village Center. In the future, we recommend the Huntley Lodge or Summit Hotel for more of a full resort feel!

10/10 Excellent

Lark

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite vacation spot. The only thing I did not like was the unloading and reloading of luggage in the parking lot to an employee vehicle to go the short distance to the hotel to unload again. Never the less, if charges remain good we will return for a longer stay.
Stayed 2 nights in Aug 2023
Response from Zander, Big Sky Resort on Aug 15, 2023
Dear Lark, Thank you for leaving a review of the Village Center. We appreciate your feedback and hope to have you back again soon!

10/10 Excellent

chester f

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Zander, Big Sky Resort on Aug 13, 2023
Thank you for choosing the Village Center!

6/10 Okay

Kristie

Stayed 4 nights in Aug 2023
Response from Zander, Big Sky Resort on Sep 2, 2023
Thank you for rating the Village Center!

4/10 Poor

Ripley

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Zander, Big Sky Resort on Aug 12, 2023
Dear Ripley, Thank you for leaving a review of the Village Center. We are so sorry to see that you did not completely enjoy your stay. We strive to ensure that every guest loves their visit to Big Sky and would welcome the opportunity to learn more about what could be improved.

4/10 Poor

Brandon

Stayed 1 night in Aug 2023
Response from Zander, Big Sky Resort on Sep 2, 2023
Thank you for leaving a rating of the Village Center!

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located wtihin a ski resort. The unit I stayed in was a unique studio very nicely appointed.
Stayed 1 night in Aug 2023
Response from Zander, Big Sky Resort on Aug 12, 2023
Thank you for leaving a review of the Village Center!

6/10 Okay

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was very comfortable with the exception of the terrible mattress on the murphy bed. The mattress is only a foot off the floor and tilts toward the head the bed, terrible for 70 year olds.
Stayed 3 nights in Aug 2023
Response from Zander, Big Sky Resort on Aug 12, 2023
Dear Warren, Thank you for leaving a review of the Village Center - we appreciate your feedback.

10/10 Excellent

Thomas

Stayed 1 night in Aug 2023
Response from Zander, Big Sky Resort on Aug 27, 2023
Thank you for rating your stay at the Village Center!

8/10 Good

Kurt, Smartville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property, the “Wild West” decor was a bit over the top. Dining options were mediocre. Staff were helpful & friendly.
Stayed 3 nights in Aug 2023
Response from Zander, Big Sky Resort on Aug 7, 2023
Dear Kurt, Thank you for leaving a review of the Village Center at Big Sky Resort. We appreciate your feedback!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel by the slopes
Beautiful hotel in perfect location for the winter. We were there in the summer and the tram was not in operation. Bummer. Bartender Henry was great! Food was good too
Stayed 1 night in Aug 2023
Response from Zander, Big Sky Resort on Aug 6, 2023
Dear Susan, Thank you for leaving a review of your stay with us! We hope that you will return to visit when our new tram is operational - this Winter!

8/10 Good

Nichelle

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was quite and the views were amazing, however I was not very happy about the dinning opposition's. Very few places to eat and feel comfortable. My husband and I were there for our anniversary and when we went to eat there were only 2 places to go. Although it was very beautiful there we will choose another destination next time.
Stayed 1 night in Jul 2023
Response from Zander, Big Sky Resort on Aug 4, 2023
Dear Nichelle -Thank you for choosing the Village Center for your anniversary! We appreciate your feedback about our dining options in the Summer!

10/10 Excellent

benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the big sky ski area base
Stayed 1 night in Jul 2023
Response from Zander, Big Sky Resort on Jul 26, 2023
Thank you for leaving a review of the Village Center at Big Sky Resort!

10/10 Excellent

Hadi

Liked: Cleanliness, staff & service, property conditions & facilities
Fireplace in the room
Stayed 1 night in Jul 2023
Response from Zander, Big Sky Resort on Jul 26, 2023
Thank you for staying with us at the Village Center!

10/10 Excellent

A Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Sky Village Center was above and beyond our expectations. We enjoyed every minute of our stay. Thank you!
Stayed 1 night in Jul 2023
Response from Zander, Big Sky Resort on Jul 25, 2023
Thank you for leaving a review of the Village Center! We are so happy that you enjoyed your stay!

8/10 Good

Donald

Stayed 1 night in Jul 2023
Response from Zander, Big Sky Resort on Aug 13, 2023
Thank you for staying with us!

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
This place is absolutely amazing. Everyone is super nice and the view is awesome. The room is just unbelievable.
Stayed 1 night in Jul 2023
Response from Zander, Big Sky Resort on Jul 21, 2023
Thank you for staying with us at the Village Center!

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Zander, Big Sky Resort on Jul 19, 2023
Thank you for choosing the Village Center for your stay!

10/10 Excellent

karissa f

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and the area was perfect for rest and relaxation.
Stayed 3 nights in Jul 2023
Response from Zander, Big Sky Resort on Jul 11, 2023
Thank you for choosing the Village Center for your stay in Big Sky!

10/10 Excellent

Armida

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at the Village Center. It’s a unique experience as the resort is isolated up in the mountains but they have restaurants, market, and shops and plenty of activities to choose from. The staff and cowboys are very nice and helpful and they would drive us to and from the town center which is about 20 minutes away.
Stayed 7 nights in Jul 2023
Response from Zander, Big Sky Resort on Jul 10, 2023
Thank you for staying with us at the Village Center - we love to hear that you enjoyed our resort!

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
This is an awesome place.
Stayed 1 night in Jul 2023
Response from Zander, Big Sky Resort on Jul 9, 2023
Dear John, Thank you for staying with us at the Village Center!

2/10 Terrible

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2023
Response from Zander, Big Sky Resort on Jul 10, 2023
Dear James, Thank you for leaving a rating of your stay. I am so sorry to see that clearly some aspects did not go as well as they could have. We would love the opportunity to resolve these issues with more details - please feel free to reach out to us directly so that we can understand what went wrong and correct it.

8/10 Good

Tracy

Stayed 2 nights in Jul 2023
Response from Zander, Big Sky Resort on Aug 4, 2023
Thank you for staying with us!

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
So-so experience with this hotel
The pull down bed was in bad condition. My body hurt so much each night that I was not able to sleep through one night without waking up because I was in so much pain and discomfort. The place is clean. Service can be slow but ok. Front desk didn't even tell us how much they were charging for the resort fee and such except for taking our credit card and processed it. Some people were helpful. The housekeeping crew seemed friendly and did their job to clean up our studio even our dishes in the sink (we thought we would do it when we returned from an outing).
Stayed 4 nights in Jun 2023
Response from Zander, Big Sky Resort on Jul 9, 2023
Thank you for taking the time to leave a review of the Village Center at Big Sky Resort. We are so sorry to see that you were uncomfortable during our stay. Our guest's experience is very important to us, which is why we make sure to use the same Boyne Bed on our Murphy Beds that we do in all of our guest rooms. However, we appreciate all of your constructive feedback and always review these comments for areas to improve our service!

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls getaway
This was one of the best experiences I have ever had. The customer service is outstanding. Everyone is helpful & very friendly. The hotel & room were beautiful, comfortable & perfect for this getaway. The staff went over & above. I will definitely be back!
Stayed 2 nights in Jun 2023
Response from Zander, Big Sky Resort on Jun 28, 2023
Dear Nina, Thank you for leaving a review of your stay at the Village Center - we are thrilled to see that you enjoyed your stay and look forward to your next visit!

4/10 Poor

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a studio with a Queen Murphy Bed, right next to the elevator. The bed was woefully inadequate. Fortunately the Manager was able to move me to the Summit Hotel with a real bed. That was a very nice room.
Stayed 1 night in Jun 2023
Response from Zander, Big Sky Resort on Jun 19, 2023
Dear David, Thank you for taking the time to review your stay with us. I'm so sorry to see that the Village Center was not to you liking. Our murphy beds do use the same Boyne Bed mattress as the rest of our traditional beds, but either way, I'm glad that you enjoyed your stay at the Summit Hotel!

8/10 Good

Elsie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Zander, Big Sky Resort on Apr 26, 2023
Thank you for rating the Village Center at Big Sky Resort!

10/10 Excellent

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super facility with truly ski in ski out rooms . Amazing views from our room. Very friendly staff . Breakfast was fantastic, great selection every day:)
Stayed 6 nights in Apr 2023
Response from Zander, Big Sky Resort on Apr 12, 2023
Thank you for reviewing the Village Center!

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was supper unique and beautiful! Such nice service from all the staff members. Great pool and hot tub! My family and I watched skiers come down the slopes in the heated pool and hot tub! Great family resort!
Stayed 2 nights in Apr 2023
Response from Zander, Big Sky Resort on Apr 9, 2023
Thank you for leaving a review of the Village Center at Big Sky resort!