Ratings based on 227 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
79% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Visalia, Ca

Very dated for a such a high price

Posted Sep 25, 2016
EXPECTED MUCH BETTER FOR threes time the usual price. Nothig special and needs to have the 50's decor updated.Halls damp and dark. Carpet old and stained. Tacking hand written Japanese signs taped uder English - although a thoughtful touch they need to be professioally done. On the pro side felt safe in room and easy parking. The bed was comfortable and the breakfast bar was good.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for your comments, they help us improve. We're glad you were comfortable and enjoyed breakfast.
5 out of 5
by A verified traveler

Had a great time and all was ready and in great co

Posted Sep 23, 2016
Pros: Everything was very clean and the people were very friendly and helpful.
Location: everything in and around Yellowstone.
Had great weather and all went according to plan.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
We're happy you enjoyed your stay, we hope you can return soon.
4 out of 5
by A verified traveler

Nice hotel

Posted Sep 22, 2016
Pros: Good location
Nice , friendly staff. Very knowledgable about the town!
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for staying with us, we're glad you enjoyed your stay.
4 out of 5
by A verified traveler

Close to West Yellowstone entrance

Posted Sep 20, 2016
Pros: Good breakfast and nice communal indoor hot tub and pool
Comfortable for 1 night as we started our Yellowstone/Grand Teton holiday.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We're glad you enjoyed your stay.
4 out of 5
by A verified traveler

Convenient to yellowstone the town of West Yellows

Posted Sep 18, 2016
Enjoyed our stay here room was large and very comfortable staff friendly and helpful
Comment from Hotel Management
Sep 20, 2016 by GM, Hotel Management
Thank you for staying with us. We're glad you enjoyed your stay.
3 out of 5
by A verified traveler

Nice hotel but definitely overpriced.

Posted Sep 13, 2016
Pros: The breakfast was above expectations.
Location: Yellowstone.
Nice enough but definitely not worth the cost.. I understand you are close to Yellowstone but nothing really stood out to warrant being the highest priced hotel we stayed at during our trip.
Comment from Hotel Management
Sep 20, 2016 by GM, Hotel Management
Thank you for your comments, we look forward to making more improvements based on your feedback.
3 out of 5
by A verified traveler

Poor Breakfast for an expensive room

Posted Aug 31, 2016
Pros: Close to Yellowstone National Park
Cons: Breakfast
I selected this hotel because it had a pet free floor and included breakfast. We were very disappointed in the breakfast for the following reasons: No fruit except a bowl of what looked like pink canned fruit offered No cooked oatmeal Microwave was difficult to use and even the hotel staff member didn't know how to use it Signs all in Chinese in the breakfast area. Lean selection of breads No butter to be found for toast. This room was not cheap and the breakfast needs improvement.
Comment from Hotel Management
Sep 26, 2016 by GN, Hotel Management
Thank you for your comments, we will consider your suggestions. We hope you can return soon.
5 out of 5
by A verified traveler from Ogden, UT

Very nice hotel

Posted Aug 31, 2016
Nice, clean hotel. The staff was very friendly. Close to the main town. A great restaurants for breakfast just a few steps awsy.
Comment from Hotel Management
Sep 20, 2016 by GM, Hotel Management
Thank you for your comments. We hope you can return soon.
1 out of 5
by A verified traveler

Horrible experience

Posted Aug 29, 2016
This hotel was dark, dated and dirty. It was way too expensive for the quality. We booked 3 nights and left after the first. Do not believe the hotel website claim of being "new"
3 out of 5
by A verified traveler

For the money, ok hotel

Posted Aug 28, 2016
Good preakfast, room was clean, but the bathroom was very small, towels were skimpy and toilet paper was scratchy. It was also noisy.