Ratings based on 128 Verified Reviews

3.8 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Condition in West Yellowstone

Posted Oct 11, 2016
Very good. But room cleaning was not satisfied I dont like Breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

The best there is in town, probably.

Posted Oct 6, 2016
Pros: Yellowstone is close by. Close restaurants and gift shops. Rooms cleaned and made up daily. Comfortable beds, clean linens. Good coffee.
Cons: Overpriced. Small room.Thin walls, breakfast is not good.
Location: Yellowstone park is close by also food and shopping too.
Comment from Hotel Management
Oct 10, 2016 by GM, Hotel Management
Thank you for your comments, we'll use them as an opportunity to improve our service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

Give this place a try

Posted Oct 4, 2016
Pros: The hotel staff.
Cons: Everything was great!
Location: West Yellowstone, Montana Yellowstone national park, hebgen lake.
Room was comfortable and clean. Friendly staff. Good breakfast!
Comment from Hotel Management
Oct 7, 2016 by GM, Hotel Management
Thank you for your comments, we're glad you found our hotel to be friendly, comfortable and clean. We hope you can return soon.
3 out of 5
by A verified traveler from Visalia, Ca

Very dated for a such a high price

Posted Sep 25, 2016
EXPECTED MUCH BETTER FOR threes time the usual price. Nothig special and needs to have the 50's decor updated.Halls damp and dark. Carpet old and stained. Tacking hand written Japanese signs taped uder English - although a thoughtful touch they need to be professioally done. On the pro side felt safe in room and easy parking. The bed was comfortable and the breakfast bar was good.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for your comments, they help us improve. We're glad you were comfortable and enjoyed breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Had a great time and all was ready and in great co

Posted Sep 23, 2016
Pros: Everything was very clean and the people were very friendly and helpful.
Location: everything in and around Yellowstone.
Had great weather and all went according to plan.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
We're happy you enjoyed your stay, we hope you can return soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 22, 2016
Pros: Good location
Nice , friendly staff. Very knowledgable about the town!
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for staying with us, we're glad you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to West Yellowstone entrance

Posted Sep 20, 2016
Pros: Good breakfast and nice communal indoor hot tub and pool
Comfortable for 1 night as we started our Yellowstone/Grand Teton holiday.
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Thank you for taking the time to review our hotel. We're glad you enjoyed your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to yellowstone the town of West Yellows

Posted Sep 18, 2016
Enjoyed our stay here room was large and very comfortable staff friendly and helpful
Comment from Hotel Management
Sep 20, 2016 by GM, Hotel Management
Thank you for staying with us. We're glad you enjoyed your stay.
3 out of 5
by A verified traveler

Nice hotel but definitely overpriced.

Posted Sep 13, 2016
Pros: The breakfast was above expectations.
Location: Yellowstone.
Nice enough but definitely not worth the cost.. I understand you are close to Yellowstone but nothing really stood out to warrant being the highest priced hotel we stayed at during our trip.
Comment from Hotel Management
Sep 20, 2016 by GM, Hotel Management
Thank you for your comments, we look forward to making more improvements based on your feedback.
3 out of 5
by A verified traveler

Poor Breakfast for an expensive room

Posted Aug 31, 2016
Pros: Close to Yellowstone National Park
Cons: Breakfast
I selected this hotel because it had a pet free floor and included breakfast. We were very disappointed in the breakfast for the following reasons: No fruit except a bowl of what looked like pink canned fruit offered No cooked oatmeal Microwave was difficult to use and even the hotel staff member didn't know how to use it Signs all in Chinese in the breakfast area. Lean selection of breads No butter to be found for toast. This room was not cheap and the breakfast needs improvement.
Comment from Hotel Management
Sep 26, 2016 by GN, Hotel Management
Thank you for your comments, we will consider your suggestions. We hope you can return soon.