Ratings based on 102 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Randalstown, Northern Ireland
Old world CharmPosted Apr 4, 2018
An olde world charm hotel which has been tastefully modernised bathroom wise whilst retaining that olde world feel. Excellent, attentive staff and a great breakfast
by A verified traveler
Good do beterPosted Jan 13, 2018 on Hotels
Had booked a large double but was given a small double next to a function room with a function planned that evening although there was plenty of empty rooms in newer part of hotel away from function room including the room that was originally booked. Bad planning and little consideration given to customer at time of collecting key at reception.
by John H
Anywhere but the Elphinstone, BiggarPosted Jan 2, 2018 on Hotels
The bed had a matress on that was wider than the bed, so when you got out you were ejected onto the floor. The room was very very cold when we arrived, just putting heat on low would have sensible. The general hotel carpets etc was very tired. I paid £89 it should have been £59 at the most. I laughed, everywhere I have stayed from Lagos to Porto Rico to Sweden to Russia to S Africa to France to Italy plus hundreds of hotels in the UK, I have always been asked 'was everythingf OK' but not here, I think they new the answer. It is a shame because Biggar is a up market town & for that price it should have been top hole.
for Everyoneby A verified traveler from Scotland and England
Posted Jan 2, 2018
Pros: The friendly, cheerful, willing, patient staff. Our room was excellent, the bed linen fit for Royalty...............no exageration
A warm welcome from the friendly staff made us feel comfortable, relaxed and delighted that we had booked for the night. We plan to make a return visit in the Summer.
Posted Dec 4, 2017 on Hotels
for Everyoneby A verified traveler from Bolton
very convenient to Biggar centre and not too farPosted Nov 27, 2017
We arrived on a cold frosty evening and the hotel was lovely and warm The staff were very welcoming
for Everyoneby A verified traveler from Ayrshire
Posted Nov 26, 2017
This hotel stay was booked for a Birthday treat for my Wife. We were greeted warmly in the lounge bar on what was a very cold afternoon and checked in without any fuss. The room was very clean although a little on the small side but more than adequate for our short stay. Dinner in the hotel was excellent. Service was also excellent despite it being very busy. In the Morning breakfast was very good as well. All in all we would certainly return!!
for Everyoneby A verified traveler from Blantyre
Welcoming and very friendlyPosted Nov 26, 2017 on Ebookers
Nice and central. Difficult to park near it but that's probably no different from any of the other hotels in the town. Staff were great; very friendly, helpful and hard-working.
Posted Nov 12, 2017 on Hotels
Booked in for family party, room ok , a tad expensive for what we got . But not much choice in this area ... no complaints..
by A verified traveler
.Posted Nov 3, 2017
Fairly basic for the price. Food is terrible. No local beer.