Ratings based on 728 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

business

Posted Feb 1, 2017
nice location, good view, close to the center, nice breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jan 23, 2017
Location: Easy walking distance to Guggenheim, old town, markets, funicular.
Had four nights in a superior room in January. Very comfortable and warm. Heating or air conditioning fully controllable in the room.Wonderful view of river and waterfront. Hotel staff very helpful. Breakfast excellent in its range, presentation and quality. Some of the decor a little worn. Very heavy rain the day we arrived which leaked in at opening panels of floor level windows causing a damp patch on the carpet but otherwise no problems. Would be our first choice for a re-visit
5 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Great hotel in a nice location

Posted Dec 11, 2016
Pros: - Friendly & knowledgable staff. Special mention to the bar man Frank who helped in my travels - Clean & contemporary rooms
Cons: - Some sort of fitness facility. A hotel of this quality should have some sort of fitness equipment.
Location: - Close to Guggenheim - A long strip outside for a jog - 3 minute walk from Artxander funicular. Take this for a great view of Bilbao and Mountains
This is great hotel. It is clean, nicely designed and is pretty close to the Guggenheim. Literally next to the Zubizuri Bridge. Opposite the hotel is a fitness club with a nice gym, swimming pool and spa area (Metropolitan club). There is a tram stop situated opposite the hotel that was able to drop me off at key points of the city such as Palacio Euskalduna and terminabus station. Personally I cannot recommend the hotel enough. Was a pleasure to have stayed here.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Really nice and good location.

Posted Nov 29, 2016
I totally recommend it. The location is fabulous! Kind staff and very clean room. The preces (food and beverage) are quite expensive but you can always go for some pintxos to barrio viejo or somewhere else!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 30, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 29, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice and close to the river and siggts

Posted Oct 19, 2016
Bed was a little hard, but other than that excellent location.
4 out of 5
by A verified traveler

Easy and Pleasant Bilbao.

Posted Oct 16, 2016 on Hotels
Bilbao is a very quiet clean very small city. It almost seems unreal. This hotel was on a perfect location, on the river , which you can easily get to the Guggenheim, or any restaurants. Perfect for old or young alike, this city is perfectly built for sight seeing, it's all flat surfaces, with easy access to Old Town ( 10 minutes walk). This hotel was also very comfortable, and everything about it was EASY. At night there is not a sound in this tiny formal city. I was worried that this wasn't in a close location, but it is perfectly situated.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bath

Superior Room with view over the River

Posted Oct 3, 2016
Pros: Huge comfy bed
Cons: Bar closes at 12:00pm which we felt was a little too early
Location: Guggenheim, Funicular Railway, Old Town, NewTown Museo de Belle Arte.....bars, cafes and restaurants....
Enormous comfortable bed, very spacious and well appointed. Hotel very well located midway between Guggenheim and Old Town but also New Town ( for shops cafes and restaurants) Staff very friendly, and service 10/10
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2016
Great location with a staff that was very helpful on the area.