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Flat-screen TV
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Guest reviews

4.4/5 Excellent
992 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationPlaza Moyua2 min walk
Popular LocationGran Casino Bilbao5 min walk
Popular LocationBilbao Fine Arts Museum6 min walk
AirportBilbao (BIO)12 min drive

Choose dates to view prices

  • Standard Room

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsStandard Room
  • Superior Double Room, City View

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Double Room, City View
  • Double Room Single Use

    4.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Twin Beds
    More detailsDouble Room Single Use
  • Superior Double Room Single Use, City View

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • City view
    • Sleeps 1
    • 1 Double Bed
    More detailsSuperior Double Room Single Use, City View
  • Junior Suite, City View

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsJunior Suite, City View
  • Presidential Suite, City View

    Room amenities

    • 2960 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsPresidential Suite, City View

About this area

Bilbao

Located in Bilbao's Abando neighborhood, Hotel Carlton is in the city center and near a metro station. Funicular de Artxanda and Abra Getxo Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sopelana Beach and Dona Casilda Iturrizar Park. Looking to enjoy an event or a game while in town? See what's happening at San Mames Stadium or Plaza de Toros de Vista Alegre. Our guests appreciate the hotel's convenience to public transportation: Moyua Station is just steps away and Indautxu Station is 6 minutes by foot.

Visit our Bilbao travel guide
Map
Popular Location

What's nearby

  • Plaza Moyua - 2 min walk
  • Gran Casino Bilbao - 5 min walk
  • Bilbao Fine Arts Museum - 6 min walk
  • Zubizuri Bridge - 9 min walk
  • Guggenheim Museum Bilbao - 11 min walk

Getting around

  • Moyua Station - 1 min walk
  • Bilbao-Abando Station - 9 min walk
  • Bilbao Airport (BIO) - 12 min drive

Restaurants

  • Carlton — 1 min walk
  • Bar El Grill - 1 min walk
  • Cafe & Te GR Compañía del trópico - 1 min walk
  • Cafetería Reims - 1 min walk
  • Tito's - 1 min walk

About this property

Hotel Carlton

Luxury Bilbao hotel in Abando, near Guggenheim Museum Bilbao
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services. All 142 rooms offer free WiFi, room service, and flat-screen TVs. Other amenities available to guests include coffee makers, safes, and phones.
Hotel Carlton offers 142 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: EUR 29.30 per day
Electric car charging station
Limited parking spaces
Parking height restrictions apply

Food and drink

Full breakfast available for a fee 7 AM–10:30 AM on weekdays and 8 AM–11 AM on weekends: EUR 12 for adults and EUR 12 for children
1 restaurant
1 bar
Room service available

Things to do

Fitness center

Family friendly

Dry cleaning service
Laundry facilities

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop

Languages spoken

English
Spanish

Business services

12 meeting rooms
Business center
Computer station

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Heating
Linens

Bathroom

Bathtub or shower
Towels

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker

More

Desk
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 29 May 2020 to 16 August 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats only
1 per room (up to 22 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

MastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Self parking fee: EUR 29.30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions; guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Carlton Bilbao
Hotel Carlton Bilbao
Hotel Carlton Hotel
Hotel Carlton Bilbao
Hotel Carlton Hotel Bilbao

Frequently asked questions

Can I cancel my reservation for free at Hotel Carlton and receive a full refund?
Yes, Hotel Carlton offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Carlton cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
Yes, Hotel Carlton allows cats and dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. Service animals are exempt from fees.
How much is parking at Hotel Carlton?
Self parking is available for EUR 29.30 per day. Limited spots are available.
What time is check-in at Hotel Carlton?
Check-in is from 3:00 PM–anytime.
What time is check-out at this hotel?
Check-out is at noon.
Where is this hotel located?
Located in Abando, this luxury hotel is within a 15-minute walk of Ensanche, Guggenheim Museum Bilbao, and San Mames Stadium. Plaza Moyua and Chavarri Palace are also within 5 minutes. Moyua Station is only a 2-minute walk and Indautxu Station is 6 minutes.

Guest reviews

Overall score and ratings for Hotel Carlton

4.4
Excellent
5 - Excellent
564
4 - Good
326
3 - Okay
66
2 - Mediocre
25
1 - Poor
11
4.6
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Property is really nice and very well located able to walk to all mayor attractions

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!

Always a pleasure to stay here.

Stayed 2 nights in Feb 2020

4/5 Good

    Out dated. Nice but out dated. Shower is tiny, I’m 5’11 200lbs and didn’t have shoulder room. It’s not a bad place but not all that great either. Great location though, can walk everywhere nearby like museum, tapas, and beautiful parks.

    Stayed 2 nights in Feb 2020