Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from los angeles

Great location helpful staff wonderful city

Posted Oct 18, 2016
Pros: Everything was fabulous,
Cons: Better clock radio!
Location: Come for the Guggenheim
Comfortable. Reasonable, amazing breakfast of fresh baked breads, jams and butter.
5 out of 5
by A verified traveler

Posted Oct 15, 2016
Pros: Location
Cons: Nothinbg
Location: Myseum
People were fabulous helpful professional Nice city
5 out of 5
by A verified traveler

Posted Oct 2, 2016
Escelente ubicación, la habitación con un gran vista al museo! Cómodo y buen servicio
4 out of 5
by A verified traveler from North West England

Good hotel in excellent location

Posted Sep 17, 2016
Pros: Close to Guggenheim & Fine Arts Museum.Short walk to and from airport bus stop
Cons: A bar would be nice
Location: Museums, park, river walks and shops all close by.Plenty of places to eat within vicinity
Staff very helpful & nice breakfast.12 MD check-out useful and breakfast served until 11am.
3 out of 5
by A verified traveler

All good but go for non courtyard facing room

Posted Aug 22, 2016
Pros: Bar to make teas and coffees all day
Cons: Honest description of room type.
Location: Superb! Guggenheim and modern art museums close by.
The hotel is in a great location and perfectly comfortable. We chose a courtyard facing room which was no such thing - bleak outlook onto air conditioning units which was not nice.
5 out of 5
by A verified traveler from Frankfurt, Hessen

Angenehmes Hotel in der Nähe des Guggenheim Museum

Posted Aug 19, 2016
Pros: Lage und Austattung (Design & Art)
Cons: Das Frühstück für 12,00 € ist eher "Continental Breakfast"-Stil und dafür etwas zu teuer.
Sehr gutes Haus, sehr freundlicher service, Zimmer sehr sauber, tolle lage zum Guggenheim Museum und zum Fluß. Alles läßt sich gut zu Fuß erreichen.
5 out of 5
by A verified traveler from New York.

The quint essential hotel in Bilbao.

Posted Jul 31, 2016
Great location, extremely helpful staff. The hotel is suitable for all types of travel, business and vacation. Great set-up with coffee and juice available all day in the lobby.
4 out of 5
by A verified traveler from Washington DC

Very good design throughout and great location

Posted Jul 3, 2016
Very cool design especially in common areas. Location is fantastic and service is professional. Standard rooms are very dull (beige throughout and nothing on the walls). They overlook a tiny courtyard, thus zero view and have opaque glass windows, so they feel a little oppresive. Bathroom and ahower and bed and linens, all is great.
4 out of 5
by Michelle from Stockton, CA

Posted Jun 25, 2016 on Hotels
The hotel was great but the breakfast is a rip off. All you get is coffee, juice and bread. I'd save the money on breakfast and put it towards a view. The views of the Gugenheim are awesome. Our room without a view was disappointing. The bathrooms are weird- curtains instead of doors. Took getting used to. The service was fantastic. They really worked hard to make us comfortable.
5 out of 5
by Cynthia from San Francisco

Family Loved Bilboa

Posted Jun 22, 2016 on Hotels
The view of the Guggenheim was wonderful sneak the location is so convenient. The staff was friendly and helpful. The lobby is great for relaxing and refreshments. The rooms that face the back are smaller and not as nice. Recommend getting a room with a view.