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Overview of Hotel Puerta de Bilbao

Photo gallery

Featured Image
Seasonal outdoor pool, open 10:30 AM to 8:00 PM, pool umbrellas
View from Room
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Hotel Puerta de Bilbao

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBilbao Exhibition Centre12 min walk
    Popular LocationHospital Universitario Cruces7 min drive
    AirportBilbao (BIO)15 min drive
    Popular LocationVizcaya Bridge24 min drive

Choose dates to view prices

Business Double Room (with parking)

3.8/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

4.6/5 guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Room

3.8/5 guest room rating
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room (with Sofa bed)

4.5/5 guest room rating
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Room (with sofa bed)

5/5 guest room rating
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

About this area

Barakaldo

Located in Barakaldo, Hotel Puerta de Bilbao is in a shopping district and near a metro station. Guggenheim Museum Bilbao and Bilbao Fine Arts Museum are cultural highlights, and some of the area's notable landmarks include Zubizuri Bridge and Plaza Moyua. Looking to enjoy an event or a game while in town? See what's going on at San Mames Stadium. With sailing and surfing/boogie boarding nearby, you'll find plenty of adventures in the water.
Popular Location

What's nearby

  • Bilbao Exhibition Centre - 12 min walk
  • Plaza del Sagrado Corazon - 7 min drive
  • Hospital Universitario Cruces - 7 min drive
  • San Mames Stadium - 17 min drive
  • Vizcaya Bridge - 24 min drive

Getting around

  • Barakaldo Lutxana Station - 3 min drive
  • Ansio Station - 15 min walk
  • AirportBilbao Airport (BIO) - 15 min drive

Restaurants

  • Restaurante Doyuno Café — 4 min walk
  • Pollito — 4 min walk
  • Telepizza — 4 min walk
  • Kokoxily — 5 min walk
  • Bulevar 42 Cafe — 6 min walk
View in a map

About this property

Hotel Puerta de Bilbao

4-star family-friendly hotel near Bilbao Exhibition Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and a business center. All 203 soundproofed rooms feature free WiFi and minibars. For entertainment, LED TVs come with satellite channels, and guests can also appreciate comforts like premium bedding and down comforters.
Hotel Puerta de Bilbao offers 203 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers.

This Barakaldo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 14 per day)
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:00 AM on weekdays and 8:30 AM–11:00 AM on weekends: EUR 16.00 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms
  • Toys

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Meeting rooms
  • Conference space (3229 square feet)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Linens
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 13 to July 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16.00 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 14 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number No HBI01189

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
Pool access available from 10:30 AM to 8:00 PM
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bilbao Exhibition Center
Novotel Bilbao
Hotel Puerta Bilbao Barakaldo
Novotel Bilbao Exhibition Center Barakaldo
Novotel Bilbao Exhibition Center Hotel
Novotel Bilbao Exhibition Center Hotel Barakaldo
Novotel Exhibition
Barakaldo Novotel
Novotel Barakaldo
Novotel Bilbao Exhibition Hotel Barakaldo
Hotel Puerta Bilbao
Puerta Bilbao Barakaldo
Puerta Bilbao
Hotel Puerta de Bilbao Hotel
Hotel Puerta de Bilbao Barakaldo
Hotel Puerta de Bilbao Hotel Barakaldo

Frequently asked questions

Can I cancel my reservation for free at Hotel Puerta de Bilbao and receive a full refund?
Yes, Hotel Puerta de Bilbao offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Puerta de Bilbao cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Puerta de Bilbao?
As of Jan 27, 2021, prices found for a 1-night stay for 2 adults at Hotel Puerta de Bilbao on Feb 1, 2021 start from $78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Puerta de Bilbao have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:30 AM–8:00 PM.
Is Hotel Puerta de Bilbao pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Puerta de Bilbao?
Self parking is available for EUR 14 per day.
What time is check-in at Hotel Puerta de Bilbao?
Check-in begins at 2:00 PM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Puerta de Bilbao?
Check-out is at noon. Late check-out is available for EUR 35 (subject to availability).
Where is Hotel Puerta de Bilbao located?
This family-friendly Barakaldo hotel is located in a shopping district, 0.6 mi (1 km) from Bilbao Exhibition Centre, and within 6 mi (10 km) of San Mames Stadium and Euskalduna Conference Centre and Concert Hall. Guggenheim Museum Bilbao and Zubizuri Bridge are also within 6 mi (10 km). Ansio Station is 15 minutes by foot and Barakaldo Metro Station is 18 minutes.
4.1
Very Good
Rating 5 - Excellent. 288 out of 797 reviews
5 - Excellent 36%
Rating 4 - Good. 376 out of 797 reviews
4 - Good 47%
Rating 3 - Okay. 90 out of 797 reviews
3 - Okay 11%
Rating 2 - Poor. 31 out of 797 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 797 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Not 4 star hotel AT ALL
Before trying this hotel, I was using 2 stars hotel MUCH better than this one. I arrived into my room and all (hand wash, shower and bath) gel recipients were empty. No cleaning staff available, but from reception (polite and friendly staff) I got new shower gel. Big surprise was that they have no laundry service now (COVID times), when is more important and parking is 14 Euro per day even if you don't choose cheapest room. First night I had a drunk woman neighbor and nobody, not even security personnel, could stop her making big noise. I could not sleep till 4.30AM. I moved to another hotel.
Stayed 2 nights in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for a quick stopover
We didn’t really get to see a lot of the Bilbao as it was an overnight stay prior to getting on the ferry, however was in a good location with friendly staff and the pool was a hit With the kids! Also has underground parking which was great!
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice and modern room. Excellent AC, good Wifi. The food at the restaurant can be improved. Well located
Stayed 1 night in Sep 2019

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, good location and very cleanliness
Stayed 1 night in Sep 2019

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