Ratings based on 3 Verified Reviews

4.0 out of 5
4.0 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
for Business Travelers
by A verified traveler from Atlanta

I like this hotel a lot

Posted Dec 13, 2016
Pros: Location, price, staff, comfort
Cons: In rm 113, a lot. But as I said above, in quite a few stays this was the first disappointment.
Location: Museums, restaurants, walking along the river. Convenient to the whole city including Casca Viejo (the old town). A short train ride to the beach.
I stay at the NH Deusto quite a bit and usually give it a solid rating. I was a little disappointed in this stay, however (the first disappointing visit out of many very good stays). This particular room (113) overlooked a rooftop and the sides of some taller buildings, a real shame. A lot of noise came from somewhere and, most disappointing, the room smelled of old cigarette smoke. I'm sure that the staff would have been happy to move me but at the time I didn't complain. I was just too tired after the transAtlantic flight and only wanted to shower and nap. I will not let this make me shy away from the NH, my other experiences have been so nice.
5 out of 5
for Everyone
by A verified traveler from Atlanta

Highly recommended

Posted Oct 14, 2016
Pros: It is absolutely clean. The staff is excellent and speak English well. The location is quite, but just a few minutes walk from the town center.
Location: Museums, shops, Casco Viajo (Old Town), walk along the river (it's beautiful). Tapas and Spanish and Basque cooking!!
Staying in Bilbao is not about the hotel, it is the town. I don't require a lot of hotel amenities because I only need a clean, comfortable and quiet place to sleep. I spend about 18 to 21 days per year in Bilbao (I am from the US) and the NH Deusto is my preferred hotel. The NH Deusto is located just across the river from the main part of the city. It is a 5 minute walk to museums, restaurants, busses and the underground giving you full access to all parts of the city. However, it is just far enough from the city center to be an excellent value as well.
3 out of 5
for Everyone
by A verified traveler

Leider etwas verwohnt

Posted Sep 19, 2016
Hotel ist zum übernachten ok, jedoch sind wir was den Allgemeinzustand angeht, von NH eigentlich etwas mehr gewohnt. Ein Frühstück für 15€ isz zu teuer!