Get an overview of this hotel4-star riverfront hotel near Santiago Cathedral

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Laundry facilities
24-hour front desk

Location

Situated in the historical district, this hotel is 0.4 mi (0.6 km) from Diocesan Museum of Sacred Art and within 3 mi (5 km) of Plaza Moyua and Guggenheim Museum Bilbao.

Hotel Features

Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference center, and self parking.

Room Amenities

All 202 rooms offer free WiFi, minibars, and TVs. Room service, electric kettles, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 19375 square feet (1800 square meters) include a conference center. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Conference space 
  • Meeting rooms 10 
  • Restaurant 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Computer station 
  • Conference space size (meters) - 1800 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 19375 
  • Conference center 
  • Laundry facilities 
  • Total number of rooms - 202 
  • Television in common areas 
  • Number of floors - 8 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Free WiFi 
  • Television 
  • Air conditioning 
  • Minibar 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bathtub or shower 
  • Desk 
  • Electric kettle 
  • Blackout drapes/curtains 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Heating 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

Gran Bilbao - This restaurant specializes in regional cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Spa Services

  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 25 per pet, per night
  • 2 per room (up to 25 kg)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
Property Registry Number - H.BI.01233
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 16 for adults and EUR 8 for children (approximately)
  • Self parking fee: EUR 14.00 per day
  • Pet fee: EUR 25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Bilbao Gran Hotel
  • Gran Hotel Bilbao
  • Hotel Gran Bilbao Sercotel
  • Hotel Sercotel Gran Bilbao
  • Sercotel Bilbao Gran
  • Sercotel Bilbao Hotel
  • Sercotel Gran
  • Sercotel Gran Bilbao
  • Sercotel Gran Hotel Bilbao
  • Sercotel Hotel Bilbao
  • Sercotel Gran Bilbao Hotel Bilbao
  • Hotel Sercotel Gran
  • Sercotel Hotel Gran
  • Sercotel Gran Bilbao Hotel

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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