Ratings based on 262 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jul 18, 2017
Disappointed with no microwave or fridge. Also, cheap towels.
2 out of 5
by A verified traveler from Montana

Find a different hotel

Posted Jul 10, 2017
Room was small and cramped and didn't give room for rollaway we asked for. Only had window sheers. No curtains so the summer light woke us early and made it hard to sleep at night. Walls were paper thin as we could hear the rooms beside and above us. And no mini fridge, which would have been helpful. Closet door poorly located. Had to ask for room to be serviced. Breakfast was nice and kids loved pool. For price would choose another hotel in the area next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Billings, Montana

Posted Jul 10, 2017
The room was big and clean and the staff was very friendly, but the pool and hot tub were disgusting and needed cleaned and remodeling.
2 out of 5
by A verified traveler from OH

ONE disappointing aspect can ruin your stay

Posted Jun 13, 2017
Pros: The Manager
Cons: FIX YOUR PLUMBING !
Location: Nice location, a long day, so we didn't venture out, as we arrived late to the hotel
Hotel shower would not drain, attendant "fixed" late at night, still plugged up in the morning....thoroughly disgusting as one cannot imagine what has went down that drain. The manager, forget her name, was extremely accommodating and waived the nights fee. Bless her heart....
3 out of 5
by A verified traveler from Billing MT

Noise was horrible

Posted Jun 2, 2017
Pros: Good staff
Cons: Sound insulation
Location: Easy trip to dinner
The air conditioner was LOUD and when it was not on the traffic sounds were like the window was open. No insulation
3 out of 5
by james

This traveler left a rating score only Posted Apr 18, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast!

Posted Apr 17, 2017
They should charge extra for their breakfast! Was literally the best hotel breakfast I have ever had in my life!
Comment from Hotel Management
Apr 18, 2017 by Stephanie Brown, GM, Hotel Management
Thank you for your feedback! We're glad you enjoyed our delicious breakfast - please come see us again soon!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel

Posted Apr 10, 2017
Pros: Too tired to comment. Went to bed after a long day on the road.
Cons: Too tired to comment. Went to bed after a long day on the road.
Location: Too tired to comment. Went to bed after a long day on the road.
Too tired to comment. Went to bed after a long day on the road.
Comment from Hotel Management
Apr 18, 2017 by Stephanie Brown, GM, Hotel Management
Thank you for staying with us! We hope you got a relaxing night's rest in our comfy beds! Please come see us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2017
Nice room with a big bathroom and a comfortable bed.
Comment from Hotel Management
Mar 30, 2017 by Stephanie Brown, GM, Billings Hampton Inn & Suites, Hotel Management
Thank you for taking the time to tell us about your recent stay! I'm thrilled to hear you enjoyed our comfy accommodations. We appreciate you staying with us, and we look forward to seeing you the next time your travels bring you back to Billings!
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 27, 2017 on Hotels