Ratings based on 192 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Culbertson

Nice hotel close to hospitals

Posted Dec 4, 2017
Pros: comfortable beds
Cons: make sure coffee pots work
Location: Billings, near down town and hospitals
very clean, friendly, good value. staff is very friendly. housekeeping very respectful of privacy. beds are very comfortable
Comment from Hotel Management
Dec 4, 2017 by Ray, Hotel Management
Hello MTMom, Thank for choosing our hotel! We are so pleased you enjoyed your stay, the comfy beds, clean guest room, friendly staff, and great value! We hope you will come back and see us again the next time you are in Billings. Thanks again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable, close to downtown.

Posted Oct 6, 2017
The room was comfortable. Hotel was located within walking distance of a number of nice restaurants and a Saturday farmers market. Not the nicest hotel I have ever booked, but when all you do is sleep in the room it doesn't need to be. Good value for the room rate.
Comment from Hotel Management
Oct 20, 2017 by Ray, Hotel Management
We are so pleased you enjoyed your room, our convenient location, close-by restaurants, and the great value of your overall stay. Your comfort is our number one goal. Please come back and tell us how we can earn 5 Stars from you next time! Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Regina, Sask.

Posted Sep 11, 2017
It was close to where we needed to get to during our stay.
Comment from Hotel Management
Sep 16, 2017 by Ray, Hotel Management
Thank you, Clarence! We sincerely appreciate your business and hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Henning, TN

Quiet and relaxing stay

Posted Sep 11, 2017
Pros: pet friendly
Cons: a little more shampoo would be nice :)
Location: Billings Montana- in a perfect location. Close to everything
The staff are very welcoming! Breakfast was warm and plentiful. Pets are allowed and the are is very clean and pet friendly quiet comfortable relaxing atmosphere lots of close parking front desk has someone there all the time
Comment from Hotel Management
Sep 16, 2017 by Ray, Hotel Management
Hello Napa Mom, Thank you for your 5-Star review! Yes indeed, we are pet friendly -- asking a reasonable pet fee and that owners respect our policies that also safeguard the well being of other guests in the hotel. If you need additional shampoos, we have them available at the Front Desk. Thanks again for staying with us!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Posted Sep 7, 2017
After driving 13 hours we got to the motel and as you can imagine very tired. We were pleasantly surprised when we got to our room to find a spacious very inviting room. Our bed was extremely comfortable with 4 large pillows. The bathroom was very clean with extra towels. The staff were very accommodating and very helpful in helping us find somewhere to eat close to the motel. We would highly recommend anyone to stay here and will stay here again.
Comment from Hotel Management
Sep 16, 2017 by Ray, Hotel Management
Perfect! Thank you so much, Robert. We are delighted that you had such a pleasant stay. Please come back.
4 out of 5
by Kai

Convenient

Posted Sep 6, 2017 on Hotels
the hotel is close to a hospital and all the clinics. Their guests are mostly patients. It's a decent hotel and the staff was friendly. No swimming pool.
Comment from Hotel Management
Sep 16, 2017 by Ray, Hotel Management
Hello Kai, We are very pleased you enjoyed your stay. We have guests from all walks of life who enjoy our comfortable hotel, clean and tasteful guest rooms, and personal service. There is no swimming pool by design since our guests don't want a pool and don't want to pay for one. We pass those savings along to you in the form of lower rates. Thanks again for staying with us!!
2 out of 5
by A verified traveler from Kalispell, MT

Go to the sister property

Posted Sep 6, 2017
Pros: Price
Cons: Move the laundry facility out of the lobby.
Location: Eat the rueben at the 406!
We've stayed at Hilltop and Riversage and Riversage is much better. Riversage rooms are smaller, the grounds aren't maintained well and the breakfast buffet ran out of food.
Comment from Hotel Management
Sep 16, 2017 by Ray, Hotel Management
Hello Dave, Hilltop and Riversage are "sister properties" as you say and they share many properties including comparable pricing, decor, room design, personal service, and management philosophy of hospitality. We work very hard to provide a welcoming environment, clean and tasteful guest room, and attention to our guests. We hope you will come back. Thank you.
4 out of 5
by Gary

A pleasant stay

Posted Sep 4, 2017 on Hotels
Nice hotel in a quite are but still close to downtown. Room was very clean and the service was great. We were impressed with the options for breakfast.
Comment from Hotel Management
Sep 6, 2017 by Ray, Hotel Management
Thank you, Gary, for choosing Riversage Billings Inn. We are very pleased you enjoyed your stay, clean guest room, friendly staff, and our hot breakfast. Please come back and see us again in the future!
5 out of 5
by Jenna

Posted Sep 2, 2017 on Hotels
Comment from Hotel Management
Sep 6, 2017 by Ray, Hotel Management
Great! Thank you, Jenna!!
1 out of 5
by A verified traveler

Posted Aug 31, 2017
Hotel manager refused to change the hotel to another day due to flight change.
Comment from Hotel Management
Sep 6, 2017 by Ray, Hotel Management
Hello Anonymous, Your review does not provide enough information for me to research this situation. But my guess is your reservation was a "pre-paid," and was not made direct with the hotel. In those circumstances, we have very limited flexibility to make changes and we cannot provide a refund. Only the online travel agency can do that. I am sorry, but the circumstances here were outside of our control.