Posted Sep 25, 2016
This hotel was okay, but that's it. The volume on our tv in our room didn't work so we had no sound. I called and a staff member came to try to fix it but couldn't. He offered to move us to another room, but by that time it was almost 11pm and one of my kids was half asleep on the couch so moving would've been a huge inconvenience for a party of 5 with all our belongings. The next day I let the asst mgr know upon checkout so they could get it fixed. I asked about a discount for the inconvenience, but she said I should've moved to a different room and was very unsympathetic and didn't offer an apology or anything. My only other complaint was that the pool was TINY.