Ratings based on 1,003 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted May 23, 2018
4 out of 5
by A verified traveler

Posted May 21, 2018
nice hotel, not far to legoland, the room is quite dark, very little light.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, Washington

Great proximity

Posted Apr 11, 2018
The hotel was nice. More expensive than I think it should be even for Denmark price standards. Staff was nice but could have been more friendly. The room was hot and there didn’t seem to be any way to change the temperature other than opening a little window or the door. Breakfast was great. Great location to Legoland and Lalandia
4 out of 5
by A verified traveler from Hampshire

Business Stop Over

Posted Feb 8, 2018
Pros: Lcation and Price
I needed a local hotel for a recent business trip, this hotel fitted the bill. a good rate and a nice hotel local to the airport. The rooms were comfortable and the hotel staff friendly and dealt with check in very quickly. The restaurant served good food for a reasonable price. Breakfast was good.
5 out of 5
by A verified traveler

Svanen, BLL

Posted Jan 26, 2018 on Hotels
Great steaks in the restaurant Friendly staff Very nice room Complimentary WiFi working very well
5 out of 5
by A verified traveler

Hotel Svanen, Billund

Posted Jan 25, 2018 on Hotels
Friendly and efficient service. Complimentary Wi-Fi. Nice and clean room, with a nice bathroom The steaks in the restaurant were absolutely excellent!
3 out of 5
by A verified traveler from Los Angeles, CA

Posted Jan 11, 2018
It's truly in the middle of nowhere and the facilities need to be remodeled.
4 out of 5
by malgorzata

Overpriced

Posted Nov 7, 2017 on Hotels
Cleanliness could be better
4 out of 5
Recommended
for Everyone
by A verified traveler from Durham, UK

Nice hotel close to airport and Legoland

Posted Nov 3, 2017
Pros: Staff, lobby, internet
Cons: The room I had could do with a refresh to closer match a 4* rating.
Location: Legoland, Lalandia is good because even if you don't want to swim you can go to one of the family restaurants or just pick up goods in the supermarket
The hotel has plenty of free parking, great w-fi, plenty of friendly staff and is walking distance to Lalandia water park and Legoland. The room I had was quite simple, had a nice big TV and was clean enough but no real luxury when compared to a 4* in the UK. Its very convenient, practical for getting to places and the hotel lobby area is nice if you just want to sit and work, surf the internet or chill. Breakfast is buffet style with plenty of choice but I didn't eat in the restaurant at night so can't comment. Overall, its a bit better than the budget hotels in Denmark so if you can get this one on a deal you won't be too disappointed.
5 out of 5
by Tina

Great location for Lego House and Legoland.

Posted Oct 28, 2017 on Hotels
Great modern hotel with Lego House, Lego land and Lalandia within 20mins walking distance.