While staying there those five days I requested that the toilet be repaired, the toilet was rocking and needed to be fastened downed that never was fixed. Three days during our stay we were not left enough bath towels and wash cloths. There were plenty when we moved in, house cleaning just did not follow up on this issue.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.