never stay at Golden Nugget
Posted Sep 26, 2016
We got to our room unpacked, hung everything up in closet, (THEN) noticed urine on the back of toilet seat, long hair on top of lamp shade, couch was really dusty with someone's left over crumbs, headboard on bed was very dusty, the entire room looked like no one had dusted for a week or two. I complained I had to go downstairs to get a key for another room and they said to pack everything up and the bell hop would move it for us. I did, went to new room with new key the key does not fit, plus people were already in that room. My husband went down to tell them wrong key or wrong room I stayed with bell hop in the hall, after 30 minutes or more they finally figured it out and we got the keys to yet another room. Same routine this room appeared to be ok. Well not true, the shower water would not drain, the toilet made loud noises when you flushed, the wallpaper in bathroom was coming off the wall, my top sheet in bed had a hole in it. I called and the maintenance person fixed the shower that's it. We did not change rooms again. Never again will we choose the Golden Nugget in Biloxi, Ms.