Ratings based on 360 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from New Orleans

Pick a different hotel

Posted Sep 6, 2017
Pros: The security
Cons: Cleanliness of room and pool. More staff for the cafe. And a wider selection in the cafe.
Location: The beach is right across the street. There is shopping, and mini golf and go karts nearby.
For the price ($214 night including breakfast), this was by far the worst hotel experience I've ever had. I understand it was Labor Day weekend, so the price was higher. But if you are going to charge guests that much money, you need to make sure your hotel is worth that much. The only thing I liked about this hotel was the fact that you had to use your key to access the building and pool area. When I first opened the door to the room, I was greeted with a nasty, musty smell. I thought it was just me. But then once we were in the room for the night I noticed the ceiling. OMG... I couldn't tell if it was dirt or mold. But based on the smell of the room, mold is probably what it was. I know the hotel was completely booked, so I was stuck. The pool was so dirty. Lots of leaves, dirt, dead bugs. It's pretty bad when even your 11 year old son doesn't want to swim in the pool because its so nasty. The bathroom... there was mold on the wall by the tub. Breakfast... you get a coupon to go to their cafe. This cafe consisted of 1 server. Service took forever and the menu selection was very small. It was very disappointing. I will not return to this hotel. It definitely did not live up to Holiday Inn standards. Don't bother.
4 out of 5
by A verified traveler

Posted Jun 17, 2017 on Hotels
Very convenient to my conference and the beach.
5 out of 5
by Lesley W

Super Stay

Posted May 17, 2017 on Hotels
Absolutely not one complaint! Comfortable beds, awesome staff, very clean, easy check in/check out. Would absolutely recommend this hotel to anyone who wants a comfortable room, many amenities, and a super friendly and efficient staff.
4 out of 5
by Jacqueline

This traveler left a rating score only Posted May 10, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 16, 2017 on Hotels
1 out of 5
by Hillary

Posted Apr 10, 2017 on Hotels
Front desk ladies on Friday was awesome. Maids could not speak or understand English. Did not clean our room at all. ROACHES
5 out of 5
by A verified traveler

Fun stay but dent in car

Posted Apr 9, 2017 on Hotels
My stay was amazing it was lovey but one thing I didn't particularly like was my car was hit in the parking lot and I keep calling the hotel but nobody is answering
1 out of 5
by Curaina

This traveler left a rating score only Posted Apr 3, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Great location. Room is comfortable just needs a little updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2017
The hotel is in a great location across from the breach and in the midst of several eateries.