Ratings based on 193 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Houma, La.

Smoke free facility! Very nice.

Posted Sep 11, 2017
The casino is smoke free. Very pleasant to a non-smoker. Very friendly and helpful staff too.
Comment from Hotel Management
Sep 11, 2017 by Mary H., Hotel Management
Thank you for your nice comments. We are glad you enjoyed your stay with us and we hope to see you again!
1 out of 5
by A verified traveler

Posted Sep 11, 2017
I booked the room months prior to arrival 2kings and 1double...told the lady its three different parties so we'll pay at checkin headed to the casino from memphis get a email stating they couldn't process my payment reservations will be cancelled by noon.....NEVER IN 20 YEARS OF TRAVELING HAVE I HAD/HEARD A HOTEL CHARGE UR CARD BEFORE CHECK IN.....got everything situated ova the phone because we was an hour away....then get there had to wait 2 hours on PAID rooms in which my double beds apparently wasnt booked...
Comment from Hotel Management
Sep 13, 2017 by Mary H., Hotel Management
We are very sorry you were not given our payment policies by Expedia when you made your reservations with them. We do appreciate your business and hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from FORT WALTON BEACH FL

GREAT STAY

Posted Sep 9, 2017
Pros: Nice clean, comfortable rooms. Outstanding dinner Buffet with fresh Oysters and steaks cooked to order included in the price,
Bayside entirely non-smoking hotel & casino. Staff was friendly & helpful.
Comment from Hotel Management
Sep 9, 2017 by Front Desk Manager, Hotel Management
Thank you for your review. We are glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Thibodaux, LA

Smoke-free!

Posted Sep 4, 2017
It was so nice to be in a casino without the nausea headaches from so much smoke!
Comment from Hotel Management
Sep 4, 2017 by Mary H., Hotel Management
Thank you very much for your nice comments. We appreciate your business and hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Sep 3, 2017
The hotel front desk staff was wonderful. The pool staff needs to pay more attention to its customers than talking to each other the girl forgot our silverware and did not come back to see if we needed anything
Comment from Hotel Management
Sep 3, 2017 by Front Desk Manager, Hotel Management
Thank you for your review. I will make sure to let management know the issues you had at the pool. We hope you visit us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel and good parking

Posted Sep 1, 2017
Pros: I liked the parking and easy access to the hotel and casino
Cons: Nothing I can think of
Location: Location off of 90 was easy
Rooms clean and comfortable very spacious, staff very accommodating.
Comment from Hotel Management
Sep 1, 2017 by Mary H., Hotel Management
Thank you for your nice comments. We do appreciate your business and hope you visit again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2017
Pros: Smoke free !!!
Cons: Loosen the slots. Let us win enough to play a little.
Location: Good location - close to everything.
The only problem was that the slots were too tight. Nobody was winning anything.
Comment from Hotel Management
Sep 1, 2017 by Mary H., Hotel Management
Thank you for staying with us. We are glad you enjoyed your stay and hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Batesville Mississippi

One of the best places to stay in Mississippi

Posted Aug 29, 2017
After arriving on Friday at the palace I was so excited about my trip to the coast and I was even more excited about the hotel that we stayed in the place is a great place to stay The View was awesome my wife and I just love the room and we'll be back soon
Comment from Hotel Management
Aug 29, 2017 by Mary H., Hotel Management
Thank you very much for your nice comments. We do appreciate your business and hope to see you again!
5 out of 5
Recommended
for Couples
by A verified traveler from Florida

Three Time Winner

Posted Aug 26, 2017
Pros: Most everything is great.
Cons: The pool needs a handy bath house with bath rooms.
What a great place to spend a week. Been their three times and can't wait to go back.
Comment from Hotel Management
Aug 27, 2017 by Front Desk Manager, Hotel Management
Thank you for staying with us. I will pass on your issue with management. We look forward to your next visit with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location, excellent calue

Posted Aug 23, 2017
Great location, excellent value. Highly recommend to anyone staying in the area.
Comment from Hotel Management
Aug 24, 2017 by Mary H., Hotel Management
Thank you very much for your nice comments. We appreciate your business and hope to see you again!