Ratings based on 349 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Posted Dec 12, 2017
Check-in and check-out was a breeze. Lovely smoke-free hotel and casino.
Comment from Hotel Management
Dec 12, 2017 by Mary H., Hotel Management
Thank you for staying with us! We are happy you enjoyed your stay and we hope to see you again.
4 out of 5
by A verified traveler from Brandon,MS

Nice for business.

Posted Dec 12, 2017
The room was great, no offers or discounts for restaurants offered.
Comment from Hotel Management
Dec 12, 2017 by Mary H., Hotel Management
Thank you for staying with us. Please visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Biloxi,Ms

Posted Dec 12, 2017
These rooms are absolutely amazing and the staff is super friendly. I will definitely stay again. Oh yea and the food is to die for.
Comment from Hotel Management
Dec 14, 2017 by Mary H., Hotel Management
We are glad you enjoyed your stay with us! We do appreciate your business and hope to see you again. Thank you for your nice comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

Excellent

Posted Dec 11, 2017
Great location, clean, friendly staff, actually the most comfortable bed and pillow that I've ever had in my travels! My room had a gorgeous view too :-)
Comment from Hotel Management
Dec 14, 2017 by Mary H., Hotel Management
We are glad you enjoyed your stay with us! We do appreciate your business and hope to see you again. Thank you for your nice comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jackson, MS

Great place

Posted Dec 8, 2017
Pros: great location. non-smoking, clean. nice rooms
Location: Not far from great restaurants and other casinos.
Had a great stay. Easy check in. Great staff. Rooms are comfortable with a good view.
Comment from Hotel Management
Dec 8, 2017 by Mary H., Hotel Management
Thank you very much for staying with us. We are happy you enjoyed your stay and we hope to see you again!!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans, La

Hotel Staff

Posted Dec 7, 2017
The property was very beautiful. It’s a smoke free property. However the staff were rude. They didn’t inform me about the $100 deposit. The agent charged me for the room stay but never advised me that there was a deposit. It appeared on my bank statement. I️ called to advise the manager who happened to be just as rude as the agent. We were originally planning to go back to stay a few days for my birthday next month but due to their unprofessionalism, We won’t.
Comment from Hotel Management
Dec 9, 2017 by Stephanie, Hotel Management
We are sorry you were not completely satisfied with your stay. Thank you for your review.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mllton, Florida

room without a view

Posted Dec 5, 2017
Pros: casino hotel clean rooms cost
Cons: view could be improved lots next design
Location: biloxi /gulfport area beach Casinos but nothing close to each other unless travel by car or have transportation. Great area to see. Close NewOrleans!
Casino Hotel was good but our room while being good and having okay price had lousy view of roof top of another building. Otherwise everything else was fine. Just stay away from the window so to speak
Comment from Hotel Management
Dec 5, 2017 by Mary H., Hotel Management
Thank you for staying with us. We do have rooms with a bay view and rooms without a view available. A standard room without a view was booked by Expedia. We hope you visit again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississipi

Weekend getaway

Posted Dec 4, 2017
Beautiful hotel in great location. Staff was friendly and helpful. Lobby was absolutely amazing. I would recommend this resort.
Comment from Hotel Management
Dec 4, 2017 by Mary H., Hotel Management
Thank you very much for your nice comments. We do appreciate your business and hope to see you again!
2 out of 5
by A verified traveler from Mississippi

Great staff, HORRIBLE ELEVATORS

Posted Dec 4, 2017
The staff were very great and suited your every need, however I got stuck on the elevator twice and felt like it could freefall at any minute. It took me to random floor after floor but never opening at those floors. Rooms were fantastic but I wish the beds weren’t so hard, firm
Comment from Hotel Management
Dec 4, 2017 by Mary H., Hotel Management
Thank you for staying with us! We are sorry you had issues with the elevator, we will certainly have Engineering check on it. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 30, 2017
Pros: No smoking, very clean rooms
We spent one night after a show in New Orleans. It is very nice to be in a casino resort without the cigarette smoke.
Comment from Hotel Management
Nov 30, 2017 by Mary H., Hotel Management
Thank you for staying with us. We do appreciate your business and hope to see you again!