2 室外游泳池,免费小屋,日光浴躺椅

关于宝藏湾赌场酒店 - 仅限成人的点评

3.5 out of 5
宝藏湾赌场酒店 - 仅限成人
1980 Beach Blvd, Biloxi, MS

点评

8.2

很好

10 分 - 超赞。446 条好评,共有 1000 条点评" "
8 分 - 还可以。326 条好评,共有 1000 条点评" "
6 分 - 一般。111 条好评,共有 1000 条点评" "
4 分 - 很差。58 条好评,共有 1000 条点评" "
2 分 - 糟糕。59 条好评,共有 1000 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

真实旅客

2019 年 10 月入住 1 晚
Casey 于 2019 年 10 月 22 日 的回复
Thank you for your feedback!

4/10 很差

Michael

与配偶出行
不满意:服务设施,清洁度
Ocean view was nice
2024 年 2 月入住 5 晚
~M~ 于 2024 年 4 月 24 日 的回复
Thanks for the feedback. We hope to earn at least a 3 of 5 on your next stay.

10/10 超赞

Bonnie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always better than expected. Staff goes above and beyond. Accomodations always first class!
2024 年 4 月入住 1 晚
Summer Talbert 于 2024 年 4 月 19 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Robert

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
easy check in, and lady super nice !! rooms very clean , nice beds , even have a tv in the bathroom ..lol Great selection of coffee , wife did ok in the Casino ( break even, and not my bank ) Loved the Buffet , and staff was also great there
2024 年 4 月入住 1 晚
~M~ 于 2024 年 4 月 18 日 的回复
Thank you so much for your feedback.

8/10 还可以

Von

满意:清洁度、员工和服务、住宿条件和设施
Very nice location, friendly staffs, bed room was clean, However, the ceiling of the bathroom needs to be repaired.
2024 年 4 月入住 1 晚
~M~ 于 2024 年 4 月 18 日 的回复
Thank you for the feedback, and for letting us know about the ceiling. We will look into that.

10/10 超赞

Kisha

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed my stay
2024 年 3 月入住 2 晚
Summer Talbert 于 2024 年 4 月 15 日 的回复
Thank you for staying with us. We appreciate your feedback.

10/10 超赞

Y

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I made it to the hotel earlier than expected and it was a horrible storm outside therefore I appreciate them for letting me get my room before 4. I was frantic and panicking not know what I was gonna do if I had to wait while the weather was that bad. Thanks for being understanding and showing hospitality
2024 年 4 月入住 1 晚
Summer Talbert 于 2024 年 4 月 15 日 的回复
Thanks for staying with us. We appreciate your feedback.

8/10 还可以

Yu-ing

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Surprisingly nice rooms. Clean and convenient. Will stay again.
2024 年 3 月入住 1 晚
Summer Talbert 于 2024 年 4 月 8 日 的回复
Thank you for staying with us. We appreciate your feedback.

10/10 超赞

ISAAC

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
all elements for my visit were excellent
2024 年 3 月入住 3 晚
Summer Talbert 于 2024 年 4 月 8 日 的回复
Thanks for staying with us. We appreciate your feedback.

2/10 糟糕

Casey

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This location is probably the worst casino to stay at if you have the choice to have other options. There was a number of things that either went wrong or were just gross. Like the unhelpfulness of the staff asked were we could go and get a towel for the pool that was so unhelpful and went back to acting like she couldn’t hear us. A lady came and reset the machine my husband was playing and he didn’t even get the funds out of it! She offered nothing bc she barely spoke English,which makes no sense to have someone work on the floor that can’t explain anything what so ever. The bathrooms in the room were not cleaned with toothpaste or something still on the mirror and the streaks of gunk on the glass shower was just unreal and so obvious.
2024 年 4 月入住 1 晚
Summer Talbert 于 2024 年 4 月 8 日 的回复
We appreciate your feedback. Thank you for staying with us.

10/10 超赞

Sahara

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I enjoyed my stay but when I was in the bed housekeeping walked in and made a mistake of delivering some items to the wrong room. They apologized but I didn’t like the fact that they opened my door. Next time I’ll put the extra lock on the door
2024 年 3 月入住 1 晚
Summer Talbert 于 2024 年 4 月 1 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Mark

满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚
Summer Talbert 于 2024 年 3 月 17 日 的回复
Thank you for your feedback. We appreciate your feedback.

10/10 超赞

Tiajuana

满意:住宿条件和设施,服务设施
Everything was beautiful
2024 年 3 月入住 1 晚
Summer Talbert 于 2024 年 3 月 16 日 的回复
Thanks for staying with us. We appreciate your feedback.

2/10 糟糕

Sean

Booked and never checked in selected wrong date never received refund
2024 年 2 月入住 1 晚
Summer Talbert 于 2024 年 3 月 16 日 的回复
This was a same day nonrefundable reservation through Expedia. You could have reached out to Expedia and possibly selected a different date but not cancel without being charged your first night room and tax.

10/10 超赞

Bonnie

满意:清洁度、员工和服务、住宿条件和设施
Love our time here
2024 年 3 月入住 1 晚
Summer Talbert 于 2024 年 3 月 12 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Joyce,River Ridge

满意:清洁度、员工和服务、住宿条件和设施
Not my first time there. Got a balcony room with a view of the Gulf, very nice.
2024 年 3 月入住 1 晚
Summer Talbert 于 2024 年 3 月 11 日 的回复
Thanks for staying with us. We appreciate your feedback.

8/10 还可以

Eric

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
We had a great time at this property. Food was good but not enough restaurants inside of it and limited seating in the dining area but overall was good. There was broken glass beer bottles all in the parking lot so you have to be careful where you park and walk.
2024 年 3 月入住 1 晚
Summer Talbert 于 2024 年 3 月 8 日 的回复
Thank you for staying with us. We appreciate your feedback.

4/10 很差

Heidi

与配偶出行
Resort seems a bit old, though rooms seemed updated. Staff friendly. Seafood buffet excellent! Downside casino was not non-smoking! A bit overpriced for area and compared to other casinos in the area.
2024 年 2 月入住 1 晚
Summer Talbert 于 2024 年 3 月 3 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Patricia

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed our stay at the Treasure Bay. Dinner at The Den was very good!
2024 年 3 月入住 1 晚
Summer Talbert 于 2024 年 3 月 2 日 的回复
Thanks for staying with us. We appreciate your feedback.

8/10 还可以

Lea

2024 年 2 月入住 1 晚
Summer Talbert 于 2024 年 3 月 21 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Tina

满意:员工和服务,清洁度
2024 年 2 月入住 1 晚
Summer Talbert 于 2024 年 2 月 26 日 的回复
Thanks for staying with us. We appreciate your feedback.

6/10 一般

Kathy

Property was ok, just did not like all the smoke.
2024 年 2 月入住 2 晚
Summer Talbert 于 2024 年 2 月 23 日 的回复
Thanks for staying with us. We appreciate your feedback.

2/10 糟糕

Larry

与家人出行
满意:服务设施,清洁度
不满意:员工和服务
People next to us smoking pot. Was not able to sit out on our balcony with the ocean view due to the smell of pot. What a shame since I paid for the view with a balcony. You could smell it in the hall way. Surely the staff could smell it.
2024 年 2 月入住 2 晚
~M~ 于 2024 年 2 月 22 日 的回复
We are so sorry you didn't have a good experience. Typically, when these issues are reported to the desk, we make sure to address this with our guests. Smoking is permitted on our balconies, including for those who have medical marijuana prescriptions, so please bear that in mind.

10/10 超赞

Keneisha

与配偶出行, 商务旅客
满意:住宿条件和设施,服务设施
It was extremely nice, the balcony, the view!! We almost got us another night!!
2024 年 2 月入住 1 晚
Summer Talbert 于 2024 年 2 月 19 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Steve

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
People all over were so nice and helpful
2024 年 2 月入住 1 晚
Summer Talbert 于 2024 年 2 月 17 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Linda

与配偶出行
Our room overlooking the Gulf had a great view and was very clean. Loved the coffee & tea choices also.
2024 年 2 月入住 1 晚
~M~ 于 2024 年 2 月 15 日 的回复
Thank you!

10/10 超赞

Bonnie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always a great place to stay. Nothing but top notch!
2024 年 2 月入住 2 晚
Summer Talbert 于 2024 年 2 月 15 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Dawn

满意:清洁度、员工和服务、住宿条件和设施
Very updated rooms. Will definitely be back Rm 819 Great views with Balcony!
2024 年 2 月入住 1 晚
Summer Talbert 于 2024 年 2 月 15 日 的回复
Thanks for staying with us. We appreciate your feedback.

8/10 还可以

Jerry

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location clean staff very friendly
2024 年 2 月入住 1 晚
Summer Talbert 于 2024 年 2 月 15 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Delbrah

2024 年 1 月入住 1 晚
Summer Talbert 于 2024 年 3 月 21 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Bonnie

满意:清洁度、员工和服务、住宿条件和设施
Always the best experience
2024 年 1 月入住 1 晚
~M~ 于 2024 年 1 月 31 日 的回复
Thank you!

8/10 还可以

sheryl

满意:清洁度、员工和服务、住宿条件和设施
The food and service in dinnig area was not good this time
2024 年 1 月入住 1 晚
Summer Talbert 于 2024 年 1 月 26 日 的回复
Thank you for your feedback. We value your concerns.

10/10 超赞

Rosemarie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
~M~ 于 2024 年 1 月 31 日 的回复
Thank you!

10/10 超赞

Chelcie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked the adults only policy.
2024 年 1 月入住 1 晚
Summer Talbert 于 2024 年 1 月 15 日 的回复
Thanks for staying with us. We appreciate the feedback.

8/10 还可以

BASHAN

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very helpful service
2023 年 12 月入住 1 晚
Summer Talbert 于 2023 年 12 月 26 日 的回复
Thanks for staying with us. We appreciate your feedback.

2/10 糟糕

Kourtney

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Theft of money
They never let me check in and they didn’t want to refund my booking. I booked an hour before I showed up on Monday. They told me I had to cancel on Sunday. I said how if I booked today online can you give a deadline from yesterday
2023 年 12 月入住 4 晚
Summer Talbert 于 2024 年 1 月 26 日 的回复
Thank you for your feedback. Sorry for the inconvenience, all reservations are non refundable after the 6pm cancellation window.

10/10 超赞

Melvin

商务旅客
满意:清洁度、员工和服务、服务设施
2023 年 12 月入住 1 晚
~M~ 于 2023 年 12 月 26 日 的回复
Thank you for your feedback!

10/10 超赞

Larry

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
~M~ 于 2023 年 12 月 26 日 的回复
Thanks so much. Come back soon.

2/10 糟糕

Lisa

满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
I was not able to check-in at 4pm as stated in the check-in policy. The clerk said the room was not ready because it was still being cleaned. She didn't offer any other room for check-in nor offer anything for the inconvenience.
2023 年 12 月入住 1 晚
~M~ 于 2024 年 1 月 31 日 的回复
We apologize that we were unable to meet your expectations. While most of our rooms are usually ready, check in BEGINS at 4pm, and if a guest is waiting on a specific room type, there can be delays as we do our bes to get each room perfectly prepared for the next guest.

8/10 还可以

Robert

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The room and accommodations were excellent. My only complaint is the breakfast buffet. The grits tasted like sanitation solution, it was bad…I immediately asked for my refund! I know the cooks were probably making the best of a bad situation, but the food need to re-evaluated…nothing was edible!
2023 年 12 月入住 1 晚
~M~ 于 2023 年 12 月 26 日 的回复
Thank you for your feedback. I will pass on this information to the buffet management team. We hope it is resolved before your next visit.

10/10 超赞

Terri-Ann

2023 年 12 月入住 1 晚
Summer Talbert 于 2023 年 12 月 15 日 的回复
Thanks for staying with us. We appreciate your feedback.

8/10 还可以

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Summer Talbert 于 2023 年 12 月 15 日 的回复
Thanks for staying with us. We appreciate your feedback.

10/10 超赞

Theresa

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We had an awesome stay, clean modern room and great restaurants.
2023 年 11 月入住 1 晚
Summer Talbert 于 2023 年 12 月 14 日 的回复
Thanks for staying with us. We appreciate your feedback.

8/10 还可以

John

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
~M~ 于 2023 年 11 月 25 日 的回复
Your review is most appreciated.

10/10 超赞

Curzettia

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N/A
2023 年 11 月入住 1 晚
~M~ 于 2023 年 11 月 18 日 的回复
Thanks for the amazing review!

2/10 糟糕

Brandon

不满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Summer Talbert 于 2023 年 11 月 17 日 的回复
We value your concerns and appreciate your feedback.

6/10 一般

Jacob

商务旅客
满意:住宿条件和设施
不满意:员工和服务,清洁度
Certain gestures were not there.
It was alright. They didn’t ask me about the room type I wanted. They were slower than last time I stayed there.
2023 年 11 月入住 1 晚
~M~ 于 2023 年 11 月 17 日 的回复
It is unfortunate that we let you down this time. I will be sure to share this with the team to help improve their engagement. We hope you'll give us another try, to hopefully turn this around.

8/10 还可以

Tamara

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Treasure Bay is always a nice to place to stay. I've stayed at least once at all the other casino hotels in Biloxi and this one, to me, is the best!
2023 年 11 月入住 2 晚
Summer Talbert 于 2023 年 11 月 13 日 的回复
Thank you for your recent stay. We appreciate your feedback.

10/10 超赞

ellen

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
sitting on the balcony facing the gulf coast is awesome
2023 年 11 月入住 3 晚
Summer Talbert 于 2023 年 11 月 11 日 的回复
We appreciate your feedback. Thank you for recent stay.

10/10 超赞

Larry

2023 年 11 月入住 1 晚
~M~ 于 2023 年 11 月 25 日 的回复
Thanks for the great rating.