Ratings based on 1,730 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Gulfport, MS

Casino crazy

Posted Mar 31, 2018
Bellhops and valets were AWESOME! Front desk staff friendly. The buffet was not worth the price with hot items at room temp and seafood over salted
Comment from Hotel Management
Mar 31, 2018 by MU, Hotel Management
Thanks for your review! I will share with the appropriate teams. Please come visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice looking hotel

Posted Mar 27, 2018
My room had a minor view of the ocean. Looked just like the photos on internet. Not rundown looking. Even though there was very minor deferred maintenance in my room (hairline crack in bath sink, tiny dime size tar stain on rug, slightly stained grout in bathroom) it was a very nice room. I have seen the same issues at high end Vegas hotels.. Very much like being in Vegas. I was surprised
Comment from Hotel Management
Mar 29, 2018 by MU, Hotel Management
Thanks for your honest review! We appreciate the feedback. Please consider Treasure Bay Casino for your next visit to the Mississippi Gulf Coast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2018
nice place, was kn the tower, was expecting a mini refiridge in room, but none there. The new membe deals at the Casino were a nice addition.
Comment from Hotel Management
Mar 26, 2018 by Casey, Hotel Management
Thank you for your feedback! Just wanted to let you know for a future visit that we do have mini fridges available upon request.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2018
Needed a place for a quick get away with the kids. Great location and the room was great and the balcony was a nice relaxing place to sit.
Comment from Hotel Management
Mar 26, 2018 by Casey, Hotel Management
Thank you for your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Pontotoc

Beds are wonderful

Posted Mar 19, 2018
I slept better than I have in a long time. The beds were so comfortable and the covers were heavy and stayed on the bed. Usually have a thin cover that want stay on bed.
Comment from Hotel Management
Mar 19, 2018 by Casey, Hotel Management
Thank you for your feedback! We're glad you enjoyed our beds and hope you have a chance to come back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Rooms

Posted Mar 19, 2018
The room that we had was clean and comfortable. Well worth it.
Comment from Hotel Management
Mar 19, 2018 by Casey, Hotel Management
Thank you for your feedback! We hope to see you again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2018
Instead of changing the sheets, the bed was just made over with the same sheets/bedding
Comment from Hotel Management
Mar 19, 2018 by Casey, Hotel Management
Are you referring to this happening during your stay? We place conservation cards in each room to explain that we only change the sheets when it is requested by the guest. I apologize if we failed to do so and you did request it. We hope that you'll return in the future to stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Biloxi, Ms

Housekeeping

Posted Mar 13, 2018
The housekeeping staff was terrific my 11 year old granddaughter got sick at 12:00 a m. and I needed extra bed covers and a mop. They came in and cleaned up like champs. Thank you so much for cleaning up puke that time of the morning. Both ladies were AWESOME!
Comment from Hotel Management
Mar 16, 2018 by Matthew, Hotel Management
Thanks Bebe. We're proud of our great housekeeping team and we're so glad they were there to help take care of you. I have shared your review with that team and it has made their day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis, IN

Great Location

Posted Mar 10, 2018
We enjoyed our stay there because it was close to the family we were visiting and it was next to the beach. We were not in the hotel itself much so it is difficult to offer a fair review. Limited impressions though include smokey/smoke smell atmosphere throughout the hotel, including the elevators so nonsmokers may not be too thrilled but the rooms were smoke free and comfortable. I ate in the little grill in the hotel lobby and the food was just o.k. Rates were reasonable, which is why we chose that location.
Comment from Hotel Management
Mar 11, 2018 by Casey, Hotel Management
Thank you for your feedback! We're glad you enjoyed your stay and hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Nice hotel for the price

Posted Mar 10, 2018
I slept real comfortable and the price of the hotel was a good deal
Comment from Hotel Management
Mar 10, 2018 by Casey, Hotel Management
Thank you for your feedback! Hope to see you again soon!