2 outdoor pools, free cabanas, sun loungers
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Reviews of Treasure Bay Casino and Hotel - Adults Only

3.5 out of 5
Treasure Bay Casino and Hotel - Adults Only
1980 Beach Blvd, Biloxi, MS

Reviews

8.2

Very Good

Rating 10 - Excellent. 446 out of 1000 reviews" "
Rating 8 - Good. 326 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 58 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, amenities
Ocean view was nice
Stayed 5 nights in Feb 2024
Response from ~M~ on Apr 24, 2024
Thanks for the feedback. We hope to earn at least a 3 of 5 on your next stay.

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always better than expected. Staff goes above and beyond. Accomodations always first class!
Stayed 1 night in Apr 2024
Response from Summer Talbert on Apr 19, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in, and lady super nice !! rooms very clean , nice beds , even have a tv in the bathroom ..lol Great selection of coffee , wife did ok in the Casino ( break even, and not my bank ) Loved the Buffet , and staff was also great there
Stayed 1 night in Apr 2024
Response from ~M~ on Apr 18, 2024
Thank you so much for your feedback.

8/10 Good

Von

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location, friendly staffs, bed room was clean, However, the ceiling of the bathroom needs to be repaired.
Stayed 1 night in Apr 2024
Response from ~M~ on Apr 18, 2024
Thank you for the feedback, and for letting us know about the ceiling. We will look into that.

10/10 Excellent

Kisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Mar 2024
Response from Summer Talbert on Apr 15, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Y

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made it to the hotel earlier than expected and it was a horrible storm outside therefore I appreciate them for letting me get my room before 4. I was frantic and panicking not know what I was gonna do if I had to wait while the weather was that bad. Thanks for being understanding and showing hospitality
Stayed 1 night in Apr 2024
Response from Summer Talbert on Apr 15, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Yu-ing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice rooms. Clean and convenient. Will stay again.
Stayed 1 night in Mar 2024
Response from Summer Talbert on Apr 8, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

ISAAC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all elements for my visit were excellent
Stayed 3 nights in Mar 2024
Response from Summer Talbert on Apr 8, 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Casey

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is probably the worst casino to stay at if you have the choice to have other options. There was a number of things that either went wrong or were just gross. Like the unhelpfulness of the staff asked were we could go and get a towel for the pool that was so unhelpful and went back to acting like she couldn’t hear us. A lady came and reset the machine my husband was playing and he didn’t even get the funds out of it! She offered nothing bc she barely spoke English,which makes no sense to have someone work on the floor that can’t explain anything what so ever. The bathrooms in the room were not cleaned with toothpaste or something still on the mirror and the streaks of gunk on the glass shower was just unreal and so obvious.
Stayed 1 night in Apr 2024
Response from Summer Talbert on Apr 8, 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Sahara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay but when I was in the bed housekeeping walked in and made a mistake of delivering some items to the wrong room. They apologized but I didn’t like the fact that they opened my door. Next time I’ll put the extra lock on the door
Stayed 1 night in Mar 2024
Response from Summer Talbert on Apr 1, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Summer Talbert on Mar 17, 2024
Thank you for your feedback. We appreciate your feedback.

10/10 Excellent

Tiajuana

Liked: Amenities, property conditions & facilities
Everything was beautiful
Stayed 1 night in Mar 2024
Response from Summer Talbert on Mar 16, 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Sean

Booked and never checked in selected wrong date never received refund
Stayed 1 night in Feb 2024
Response from Summer Talbert on Mar 16, 2024
This was a same day nonrefundable reservation through Expedia. You could have reached out to Expedia and possibly selected a different date but not cancel without being charged your first night room and tax.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Love our time here
Stayed 1 night in Mar 2024
Response from Summer Talbert on Mar 12, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Joyce, River Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Not my first time there. Got a balcony room with a view of the Gulf, very nice.
Stayed 1 night in Mar 2024
Response from Summer Talbert on Mar 11, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Eric

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a great time at this property. Food was good but not enough restaurants inside of it and limited seating in the dining area but overall was good. There was broken glass beer bottles all in the parking lot so you have to be careful where you park and walk.
Stayed 1 night in Mar 2024
Response from Summer Talbert on Mar 8, 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Heidi

Traveled with partner
Resort seems a bit old, though rooms seemed updated. Staff friendly. Seafood buffet excellent! Downside casino was not non-smoking! A bit overpriced for area and compared to other casinos in the area.
Stayed 1 night in Feb 2024
Response from Summer Talbert on Mar 3, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at the Treasure Bay. Dinner at The Den was very good!
Stayed 1 night in Mar 2024
Response from Summer Talbert on Mar 2, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Lea

Stayed 1 night in Feb 2024
Response from Summer Talbert on Mar 21, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Summer Talbert on Feb 26, 2024
Thanks for staying with us. We appreciate your feedback.

6/10 Okay

Kathy

Property was ok, just did not like all the smoke.
Stayed 2 nights in Feb 2024
Response from Summer Talbert on Feb 23, 2024
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Larry

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
People next to us smoking pot. Was not able to sit out on our balcony with the ocean view due to the smell of pot. What a shame since I paid for the view with a balcony. You could smell it in the hall way. Surely the staff could smell it.
Stayed 2 nights in Feb 2024
Response from ~M~ on Feb 22, 2024
We are so sorry you didn't have a good experience. Typically, when these issues are reported to the desk, we make sure to address this with our guests. Smoking is permitted on our balconies, including for those who have medical marijuana prescriptions, so please bear that in mind.

10/10 Excellent

Keneisha

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
It was extremely nice, the balcony, the view!! We almost got us another night!!
Stayed 1 night in Feb 2024
Response from Summer Talbert on Feb 19, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People all over were so nice and helpful
Stayed 1 night in Feb 2024
Response from Summer Talbert on Feb 17, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Linda

Traveled with partner
Our room overlooking the Gulf had a great view and was very clean. Loved the coffee & tea choices also.
Stayed 1 night in Feb 2024
Response from ~M~ on Feb 15, 2024
Thank you!

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Nothing but top notch!
Stayed 2 nights in Feb 2024
Response from Summer Talbert on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very updated rooms. Will definitely be back Rm 819 Great views with Balcony!
Stayed 1 night in Feb 2024
Response from Summer Talbert on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean staff very friendly
Stayed 1 night in Feb 2024
Response from Summer Talbert on Feb 15, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Delbrah

Stayed 1 night in Jan 2024
Response from Summer Talbert on Mar 21, 2024
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Always the best experience
Stayed 1 night in Jan 2024
Response from ~M~ on Jan 31, 2024
Thank you!

8/10 Good

sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The food and service in dinnig area was not good this time
Stayed 1 night in Jan 2024
Response from Summer Talbert on Jan 26, 2024
Thank you for your feedback. We value your concerns.

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ~M~ on Jan 31, 2024
Thank you!

10/10 Excellent

Chelcie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the adults only policy.
Stayed 1 night in Jan 2024
Response from Summer Talbert on Jan 15, 2024
Thanks for staying with us. We appreciate the feedback.

8/10 Good

BASHAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful service
Stayed 1 night in Dec 2023
Response from Summer Talbert on Dec 26, 2023
Thanks for staying with us. We appreciate your feedback.

2/10 Terrible

Kourtney

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Theft of money
They never let me check in and they didn’t want to refund my booking. I booked an hour before I showed up on Monday. They told me I had to cancel on Sunday. I said how if I booked today online can you give a deadline from yesterday
Stayed 4 nights in Dec 2023
Response from Summer Talbert on Jan 26, 2024
Thank you for your feedback. Sorry for the inconvenience, all reservations are non refundable after the 6pm cancellation window.

10/10 Excellent

Melvin

Business traveler
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from ~M~ on Dec 26, 2023
Thank you for your feedback!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from ~M~ on Dec 26, 2023
Thanks so much. Come back soon.

2/10 Terrible

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was not able to check-in at 4pm as stated in the check-in policy. The clerk said the room was not ready because it was still being cleaned. She didn't offer any other room for check-in nor offer anything for the inconvenience.
Stayed 1 night in Dec 2023
Response from ~M~ on Jan 31, 2024
We apologize that we were unable to meet your expectations. While most of our rooms are usually ready, check in BEGINS at 4pm, and if a guest is waiting on a specific room type, there can be delays as we do our bes to get each room perfectly prepared for the next guest.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and accommodations were excellent. My only complaint is the breakfast buffet. The grits tasted like sanitation solution, it was bad…I immediately asked for my refund! I know the cooks were probably making the best of a bad situation, but the food need to re-evaluated…nothing was edible!
Stayed 1 night in Dec 2023
Response from ~M~ on Dec 26, 2023
Thank you for your feedback. I will pass on this information to the buffet management team. We hope it is resolved before your next visit.

10/10 Excellent

Terri-Ann

Stayed 1 night in Dec 2023
Response from Summer Talbert on Dec 15, 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Summer Talbert on Dec 15, 2023
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an awesome stay, clean modern room and great restaurants.
Stayed 1 night in Nov 2023
Response from Summer Talbert on Dec 14, 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from ~M~ on Nov 25, 2023
Your review is most appreciated.

10/10 Excellent

Curzettia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2023
Response from ~M~ on Nov 18, 2023
Thanks for the amazing review!

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Summer Talbert on Nov 17, 2023
We value your concerns and appreciate your feedback.

6/10 Okay

Jacob

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Certain gestures were not there.
It was alright. They didn’t ask me about the room type I wanted. They were slower than last time I stayed there.
Stayed 1 night in Nov 2023
Response from ~M~ on Nov 17, 2023
It is unfortunate that we let you down this time. I will be sure to share this with the team to help improve their engagement. We hope you'll give us another try, to hopefully turn this around.

8/10 Good

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treasure Bay is always a nice to place to stay. I've stayed at least once at all the other casino hotels in Biloxi and this one, to me, is the best!
Stayed 2 nights in Nov 2023
Response from Summer Talbert on Nov 13, 2023
Thank you for your recent stay. We appreciate your feedback.

10/10 Excellent

ellen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sitting on the balcony facing the gulf coast is awesome
Stayed 3 nights in Nov 2023
Response from Summer Talbert on Nov 11, 2023
We appreciate your feedback. Thank you for recent stay.

10/10 Excellent

Larry

Stayed 1 night in Nov 2023
Response from ~M~ on Nov 25, 2023
Thanks for the great rating.

8/10 Good

Robin

Stayed 2 nights in Oct 2023
Response from ~M~ on Nov 25, 2023
Thanks for the nice review.