Ratings based on 13 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Family stay

Posted Jul 15, 2016 on Hotels
Nice two night stay with two kids age 3 and 5. Room clean and comfortable enough. Living and kitchen areas maintained to high standard and clean. Staff on site for only minimal hours, owner was away, but no detriment to lodge as everything important was well-explained with signs. Would have been nice to have the owner around to explain the place a bit more and answer any questions. Kids happy to roam around and play with other families.
3 out of 5
Recommended
for Families
by A verified traveler from brisbane

Lovely country stay

Posted Jul 4, 2016 on Wotif
Whilst I did enjoy this stat overall, it was a little disjointed in my opinion. I collected the key and we made our way to the room which was very basic but comfortable. I actually thought the owner was onsite and cooked out breakfasts, this was not the case. Whilst I don't mind cooking my own breakfast etc, I was told by other inhouse guests to ensure that I cleaned up thoroughly before we left so as not to get charged a cleaning fee. Whilst I respect that I would not leave a mess, I also think that by paying a fairly nightly rate that I could atleast get my dishes put away on checkout day as well as wipe up any crumbs that were left. Along with the other inhouse guests we overhauled the kitchen to ensure we kept it clean but I do think that on checkout day when the cleaners come in surely they would do this anyway for the next guests. My kids loved the animals, I did feel that there should be more hands on with the animals being a farm stay, that said Toby the dog is always after a cuddle. He is beautiful.. It definitely is a lovely place to stay for a complete getaway
4 out of 5
by Nobin

This traveler left a rating score only Posted Jun 30, 2016 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler from Sydney

A comfortable Lodge in the Australian bush.

Posted Apr 27, 2016 on Wotif
Pros: The food was plentiful, the beds were comfortable and the pets were interesting.
Cons: Make clearer the expectation that guests are to take initiatives at the Lodge.
Location: The set up was family friendly, with a Yabby farm and other animals to feed.
Surprisingly no staff were present, but they had prepared everything so well we were able to relax and enjoy the beautiful surroundings.
Comment from Hotel Management
May 6, 2016 by Owner, Hotel Management
Hi Thomas, Thanks for your review. Much appreciated. Glad you enjoyed the lodge. It's a great place as you've seen. Sorry I missed you when you stayed. Me or my staff are usually onsite when guests stay. Rgds Mike
5 out of 5
Recommended
for Everyone
by A verified traveler

Peaceful

Posted Apr 24, 2016
The property is fantastic to get away from the stress of city life.
Comment from Hotel Management
May 6, 2016 by Owner, Hotel Management
Hi, Come & stay again. Rgds Mike
5 out of 5
by LIANG

Posted May 12, 2015 on Hotels
Comment from Hotel Management
by Mike, Hotel Management
Hi. Thanks for staying with us at Bilpin Springs Lodge. Hope to see you again soon. Regards Mike/owner
5 out of 5
by Sharon from Australia - NSW - Regional NSW

Posted Feb 17, 2015 on Wotif
Pros: Peaceful, serene location
Cons: Stay not long enough
Location: Away from it all
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Spotless;
Comment from Hotel Management
Feb 17, 2015
Hi Helen, Thanks for staying. Hope to see you again soon. All the best Mike/owner
5 out of 5
by Sharon from Australia - NSW - Hunter Valley

Posted Feb 17, 2015 on Wotif
Pros: Packed with plenty of fun things to occupy the whole family
Cons: Saying goodbye to Coola
Location: Perfect
Facilities: Outstanding; Value: Bargain; Service: Flawless; Cleanliness: Spotless;
Comment from Hotel Management
Feb 17, 2015
Hi Linda, Coola (our labrador) was sad to see you go. Hope you'll come back to stay soon. Rgds Mike/owner
5 out of 5
by Sharon from Australia - NSW - Regional NSW

Posted Feb 17, 2015 on Wotif
Pros: Plenty of room, with every thing you require for a great stay.A
Cons: Having to leave.
Location: Away from it all
Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Immaculate;
Comment from Hotel Management
Feb 17, 2015
Thanks for staying Ann. Love to welcome you back soon. Rgds Mike
5 out of 5
by Richard from Australia - NSW - Sydney

Posted Oct 4, 2014 on Wotif
Pros: Plenty of space for kids to run around
Cons: Not many places to eat out or open during the week
Location: Tranquil, Good views
Facilities: Home away from home; Value: Affordable; Service: Respectful, Friendly, Courteous; Cleanliness: Pleasant;
Comment from Hotel Management
Oct 4, 2014
Thanks for staying at Bilpin Springs Lodge. Glad you and the kids enjoyed your stay. Most families dine-in & self cater at the lodge. However 7 nights a week there's dining available at Kurrajong Heights hotel (pub) approx 10mins drive from Bilpin. Plus the Apple Bar restaurant is open Thurs, Fri, Sat, Sun, Mon with great pizzas & other beautiful dishes, located only 2 mins from the lodge. Hope we'll meet you again at the lodge.