Unfortunately, never again.
Posted Jan 4, 2016
We've stayed at the Parkway Inn a few times in years past. it's not the prettiest place but the staff was always kind and the rooms clean and quiet enough for a decent night's sleep, and at a really good price.
I had made a reservation for this year, and called the hotel to cancel it but they said they had no record of me, so I thought all was ok. Once Christmas passed I found they had charged my credit card after all. I called the hotel but they said it was my fault. I explained what had happened and the man would not listen to my story and called me a liar. He then said it was also Expedia's fault. I called expedia and they said it was the hotel's fault.
I am sure it's still a decent place to stay, but after such an unpleasant staff interaction, we won't be back.