Ratings based on 371 Verified Reviews

4.0 out of 5
86% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Pleasant stay at Angsana Bintan

Posted May 24, 2017
During our 4d3n stay, we experienced consistant grrat service from the staff! They were very attentive to our needs, making us feel welcome and at ease most of the time. The breakfast buffet also didn't disappoint! The quality and variety of food made us split for choice! The waters at the private beach was very clear, great for exploration during low tide. Some things to note: the room was kept very clean and comfy, but some things were broken i.e. the balcony door. Also, the food at the resort is terribly expensive (though the quality is there), so try to bring in your own food if you want to save money. As the resort is far from the towns or nearest local food places, be prepared to spend quite a sum on transport as well.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2017
Nice lobby and breakfast area, but rooms a bit dated. Not much to do on grounds except pool and beachside dining.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Great time, saved $800 staying here for two night instead of the Banyan Tree, and hung out on the same beach and ate at the restaurants at the Banyan tree still. Highly recommend staying here if looking for a secluded chill experience.
Comment from Hotel Management
May 24, 2017 by Puri, Hotel Management
Dear Traveler, I am glad that we had successfully created an enjoyable stay for you. Indeed we are very proud of our unique rainforest setting and the unspoiled nature around us. Thank you for your lovely comment and I look forward to welcoming you back to Angsana Bintan in the near future. Sincerely, Alpha Eldiansyah General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for family outing

Posted May 8, 2017
Hotel is quite good and well managed. Staff is kind and ready to support whatever guest needs It tooks long time for checking in, but overall experience is good. Hard to go out from hotel and, if you go out, nothing to do. Bintan's expense is much higher than Songapore.
Comment from Hotel Management
May 24, 2017 by Puri, Hotel Management
Dear Traveler, It is lovely to know that you have had an enjoyable holiday in our resort and our genuine service has successfully met your expectations during your stay. Thank you for staying with us and I would love to invite you to return to Angsana Bintan for another memorable vacation. Sincerely, Alpha Eldiansyah General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Great resort that is near ferry terminal.

Posted Mar 27, 2017
Beach is nice, long and clean. Staff is polite and helpful, especially Mr Benny the Activities Coordinator. Choice of food is extensive.
Comment from Hotel Management
Apr 10, 2017 by Puri, Hotel Management
Dear Traveler, Thank you for taking time to share your feedback with us, I am glad that we were able to deliver a true Angsana experience to you. I am delighted to read that you enjoyed our resort setting as well as our 1.1 kilometer long private beach. Your comment on our associates is highly appreciated. Let me assure you that your compliment will be shared with the team especially Benny. Allow me to thank you for having chosen to stay with us and I look forward to welcoming you back again to our resort in the future. Sincerely, Alpha Eldiansyah General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Posted Mar 26, 2017
Hotel is a little old. Needs to revamp. Room equipment cleanliness can be better
Comment from Hotel Management
Apr 10, 2017 by Puri, Hotel Management
Dear Qc, I am truly delighted to learn that we were able to provide you with the true Angsana experience during your stay. Indeed, the resort may have shown wears and tears throughout its operational years. However, I assure you that there is a room maintenance program in place to ensure that the rooms are always comfortable for our guests. Meanwhile I look forward to welcoming you back again to our resort in the near future. Sincerely, Alpha Eldiansyah General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice experience ... a recommended one!!!

Posted Feb 21, 2017
Pros: Staff, views, private beach and the fun activities for all day enagagements
Location: Located just near the sea, so can relax, spa, do snorkeling, jet-sky drive, play golf, drive ATV and Minicar and do cyclic too
This hotel was located just near to the beach and my room was a sea view one, so the view is just awesome for which i planned this trip. Hotel staff is very courteous and supportive. This property is a bit old so you may find some stuff cozy like beds, wardrobes etc. But overall the place is superb. Hotel provides their self fun activities which are quite interesting and enjoyable too. Thanks for all the hospitality.
Comment from Hotel Management
Mar 3, 2017 by Puri, Hotel Management
Dear Sambhav, Thank you very much for taking your time to write us a detailed and lovely review. I am truly delightful to hear that we were able to provide the true Angsana experience to you during your stay. It is wonderful to hear that you have enjoyed our resort facilities and that our genuine hospitality has warmed up your stay. I have posted your review on our notice board and have shared it to all staff to keep us motivated. Indeed, the resort may have shown wears and tears throughout its operational years. However, I assure you that there is a room maintenance program in place to ensure that the rooms are always comfortable for our guests. Please do plan for another stay and I look forward to welcoming you back to Angsana Bintan again soon. Sincerely, Alpha Eldiansyah General Manager
4 out of 5
by Nicolaas

Singapore

Posted Feb 17, 2017 on Hotels
Great for a weekend getaway. Food was OK but not great. Beautiful views.
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Dear Nicolaas, It is delighted to know that you had a wonderful experience during your stay with us at Angsana Bintan. I hope to welcome you soon back to our jungle and beach resort in Bintan. Sincerely, Alpha Eldiansyah General Manager
5 out of 5
by Sunil

Heaven on earth

Posted Feb 12, 2017 on Hotels
I have travelled all over globe in last 25 years and seldom have I come across such courtesy, warmth and impeccable service. We were upgraded to a suite with an awesome sea view. An ideal hotel for peace and quiet, relaxation. Sumptuous breakfast and excellent food at its restaurants Lotus Cafe and Pantai Grill. We also dined at Banyan Tree restaurants, Saffron, Tree tops and Cove which are part of Angasana group and just 2 minutes walk. They all serve fantastic food albeit a tad expensive. Everything we did at the hotel, we were made to feel like Kings!! What an amazing hospitality!! Angasana takes the customer satisfaction to another level. If you want to chill and need just sun, sand, sea, swim, sip and slurrp... look no further. If you care for some activities, I would recommend you try ATV jungle tour, Mangrove tour. Just done bother about shopping and avoid Plaza Lagoi, there is nothing there or anywhere else in Bintan. Whatever you could shop in Bintan is available at Ferry terminal. Ask for Benny to help you plan what you could do during your stay at Angsana. If you are planning a trip to Bintan, Angsana would be an ideal choice.
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Dear Sunil, Thank you very much for your generous comments on our staff, service and hotel. I am delighted to hear that e were able to exceed your expectations creating a great memories. It is always our endeavor to not only providing excellent service but also creating special experiences which will not be forgotten. Let me assure you that your kind feedback will be shared with our associates on the noticeboard and we look forward welcoming you back sometime soon. Warm Regards, Alpha Eldiansyah General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Very nice resort near beach

Posted Feb 6, 2017
Pros: As above
Cons: Wi-Fi very slow
Good experience with well appointed room , friendly staff, excellent restaurants and pool. Green environment which is relaxing Child enjoyed kids club
Comment from Hotel Management
Mar 3, 2017 by Puri, Hotel Management
Dear david, Please allow me to thank you for choosing to stay with us and share your experience. I am delighted to learn that we were able to fully meet your expectations during your stay. As you right pointed out, unfortunately being located in secluded part of the Island also gives us disadvantage with the internet connection. Let me assure you that we are doing our upmost to rectify this issue. Thank you for taking time to share your kind words with us. I look forward to welcoming you back in the near future. Sincerely, Alpha Eldiansyah General Manager