Ratings based on 356 Verified Reviews

4.0 out of 5
85% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Nice experience ... a recommended one!!!

Posted Feb 21, 2017
Pros: Staff, views, private beach and the fun activities for all day enagagements
Location: Located just near the sea, so can relax, spa, do snorkeling, jet-sky drive, play golf, drive ATV and Minicar and do cyclic too
This hotel was located just near to the beach and my room was a sea view one, so the view is just awesome for which i planned this trip. Hotel staff is very courteous and supportive. This property is a bit old so you may find some stuff cozy like beds, wardrobes etc. But overall the place is superb. Hotel provides their self fun activities which are quite interesting and enjoyable too. Thanks for all the hospitality.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Very nice resort near beach

Posted Feb 6, 2017
Pros: As above
Cons: Wi-Fi very slow
Good experience with well appointed room , friendly staff, excellent restaurants and pool. Green environment which is relaxing Child enjoyed kids club
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2017
Staff are very friendly and helpful. The facilities can do with a bit of upgrade. Restaurants at Banyan Tree are excellent but costly. Overall, good value for money stay at Angsana
Comment from Hotel Management
Feb 3, 2017 by Puri, Hotel Management
Dear Traveler, I am happy to note that you had enjoyed the warm service from our staffs and the facilities of our Angsana Bintan. Your observation for necessary improvements are correct; general maintenance is taken place and will ensure that the necessary measures are taken in order to improve the overall experience. We have started a rigorous upkeep program for all our rooms and are in the process of addressing the mentioned issues but are goes without saying that this should not affect your experience. I look forward to the opportunity of welcoming you back again to our resort in the near future. Sincerely, Alpha Eldiansyah General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

A nice private beach.

Posted Dec 31, 2016
The beach is well maintained by the hotel. There are beach chairs and huts for you to relax by the beach and the best thing is the beach is maintained as part of the hotel, so you can order your drinks or food to enjoy by the beach.
Comment from Hotel Management
Feb 3, 2017 by Puri, Hotel Management
Dear Traveler, I am grateful to hear that you enjoyed our unique setting where the jungle meets our beautiful 1.1 km long private beach. Indeed we are very proud of our secluded location and rooms that are all designed in a unique way to allow the spectacular view of the ocean and promote a private and relaxing getaway. Please do plan for another visit and I look forward to welcoming you back to Angsana Bintan soon. Sincerely, Alpha Eldiansyah General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Perfect getaway very nice hotel and good friendly

Posted Nov 28, 2016
The hotel is very nice with good view of beach. Its beach was very clean and quite. Overall very pleased with stay in it and the staff is very friendly and accommodative
Comment from Hotel Management
Dec 15, 2016 by Puri, Hotel Management
Dear vj, It is a great pleasure for me to know that you have had an enjoyable short getaway at Angsana Bintan. Our location brings out the unique charm where giant trees from the natural forest team up with the white fine sandy beach promoting quietude and relaxing ambience, making us perfect as a place to unwind. Thank you for your stay and I look forward to welcoming you back again to our resort in the future. Sincerely, Alpha Eldiansyah General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

very nice stay on beach side

Posted Nov 27, 2016
Pros: hotel staff
Cons: if indian cuisines could be included in the food menu
the hotel was very nice and the staff was very helpful and always greats with smiles. we arrived 3 hours early than our scheduled check in time and were provided the room with ease. nice hotel with very friendly staff.
Comment from Hotel Management
Dec 15, 2016 by Puri, Hotel Management
Dear vj, Thank you for sharing your experience with us. I am grateful to hear that our staffs have been very helpful to you and you enjoyed our unique setting where the jungle meets our beautiful 1.1 km long private beach. I have noted your feedback on the menu especially Indian cuisine; it has been shared with our Executive Chef for further review. Thank you very much for staying with us. I look forward to welcoming you once again to Angsana Bintan in the future. Sincerely, Alpha Eldiansyah General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Wonderful Resort

Posted Nov 10, 2016
Pros: Beach
Cons: no complaints
Location: We just relaxed.
Fully enjoyed our short trip. Beach is great, food awesome. Asst, Front Desk Manager arranged a dinner for us at The Cove and they had a birthday cake for my girlfriend. Can't wait to go back again.
Comment from Hotel Management
Nov 24, 2016 by Puri, Hotel Management
Dear V, It is a great pleasure for me to hear about your lovely experience with Angsana and Banyan Tree Bintan, I am glad that our team managed to not just meet your expectations but also exceed. I am looking forward to welcoming you back soon for your next special occasion. Sincerely, Alpha Eldiansyah General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Cozy place and food is nice

Posted Oct 28, 2016
Big room, unblocked view with friendly hotel staff
Comment from Hotel Management
Nov 7, 2016 by Puri, Hotel Management
Dear Traveler, I am very happy to know that we were able to create a wonderful experience to you during your stay. Thank you for staying with us and I would love to have you back again in Angsana Bintan in the near future. Warm regards, Alpha Eldiansyah General Manager
4 out of 5
by A verified traveler

Clear beach

Posted Oct 17, 2016 on Hotels
Check in with helpful staffs. The room is clean and tidy. Wifi is strong. The surrounding is more for couples. Beautiful clear water beach. Can't ask for more. But yes!! Consider the wages the local ppl earn. The pricing are the same as Singapore. So its consider overpriced!!!
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Dear Traveler , Thank you for taking your time to share your experience with us. It is very lovely to hear that we were able to provide the true Angsana experience to you during your stay. I have taken note of your feedback on the need to improve the quality of our rooms and also to re-visit our prices. We do carry out regular competitive surveys and adjust our prices accordingly. This will be done again soon. Please do plan for a return visit and I look forward to welcoming you back to Angsana Bintan for another family get-together. Warm regards, Alpha Eldiansyah Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach which was very clean and expansive

Posted Sep 17, 2016
Pros: Beach, dinner, spa and friendly staff
Cons: Breakfast choices and décor in rooms, orange and white not restful or Indonesian. Public spaces were beautifully designed
Location: Close enough to ferry and beautiful beach but limited ability to see anything else. Golf next door
The accommodation, grounds and staff were exemplary. Very pleased with our holiday especially the clean and expansive beach. Lunch and dinner menus had superb choices and well priced. Would have liked more western choices for breakfast. The spa treatments were well differentiated and staff skilled, but a little expensive. Picked up a lovely pewter 'coral' souvenir from the shop sale.
Comment from Hotel Management
Oct 3, 2016 by Puri, Hotel Management
Dear Traveler, I am delighted to hear that we were able to create a relaxing and pleasant stay for you. As you rightly pointed out, we are bestowed with a beautiful beach amidst lust rainforest that make us a perfect place for a restful getaway. Meanwhile your feedback on breakfast selections and room decoration has been shared with our department heads for further review. Thank you very much for staying with us. I look forward to welcoming you once again to Angsana Bintan in the future. Sincerely, Alpha Eldiansyah General Manager