Ratings based on 282 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Horsham, PA

Beautiful Boutique Hotel

Posted Apr 9, 2018
Pros: Our suite. It was so beautiful and made us feel even more special than we are!
Cons: Nothing.
Location: Bird in Hand is a very small town. There is a Farmer's Market one block away. Almost everything is closed on Sundays. It is a very relaxing town.
The Interior Decorating is perfect. The care it took to make this hotel perfect is astounding. Our suite was beautifully decorated, and we even had a gas fireplace! The staff members were so very nice and accommodating. They were very helpful and it seemed that no question or request was an issue. They were very kind and sweet.
Comment from Hotel Management
Apr 10, 2018 by Rick, Hotel Management
thanks for you comments about your stay, we look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from N.Y.

Loved the quietness

Posted Apr 5, 2018
Pros: Clean, comfortable building and friendly staff. Historic inn well preserved.
Cons: Would be good if breakfast was in the same building we stayed,in cold weather, it would be hard to dress and go out for breakfast which ends at 930am
Location: Farmers market right across the street. Central location to Outlet shopping, Sight and Sound theater and amish tours, others.
We were greeted by the receptionist in such a pleasant and friendly manner. She checked us in and took us to our room. Room was clean and comfortable. Sleeping during the night was so peaceful and quiet inside and outside the building, loved that.
Comment from Hotel Management
Apr 10, 2018 by Rick, Hotel Management
thanks for you wonderful comments about your stay, we look forward to seeing you again.
3 out of 5
by A verified traveler from Salem, NJ

Wonderful, clean hotel with HARD beds

Posted Mar 26, 2018
This is a quaint and adorable place and I was all about it and stayed here with my mom but when we went to go to sleep, it felt like we were sleeping on cardboard on the ground. Pillows were comfy but the bed mattress was NOT. we ended up checking out at 7:00 am and going home because we hadn’t slept at all. We didn’t even get to get our free breakfast. I would stay here again if they got new mattresses or if I had my own memory foam. Unless you like a FIRM bed, then this place is for you!
Comment from Hotel Management
Apr 5, 2018 by Kenn B., Hotel Management
Dear Jenn, thank you for your feedback. I am glad that you enjoyed our Inn, but I am sorry you and your mom had such a rough night because of the firmness of the mattress. When you book next time, I would suggest checking with our central reservations department and ask which rooms have softer mattresses. They should be able to make a recommendation for you. Thank you for staying with us. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodbridge Nj

19th Century Charm

Posted Mar 22, 2018
Took me back to the 19th Century. Clean, Convenient, and Charming. Staff was great. Can't wait to get back when its warmer.
Comment from Hotel Management
Apr 10, 2018 by Rick, Hotel Management
thank you
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2018
Our stay was pleasant but the bed was uncomfortable and the room was starting to show it’s age. We would stay again though. Staff was lovely.
Comment from Hotel Management
Mar 21, 2018 by Rick, Hotel Management
Thanks for sharing your concern about the beds, we look forward to hosting you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wilkes Barre Pa

Love it

Posted Dec 4, 2017
We always enjoy coming.We have been coming for many years. It's our home away from home.
Comment from Hotel Management
Dec 7, 2017 by Rick, Hotel Management
thanks for your comments.
5 out of 5
by lisa

This traveler left a rating score only Posted Dec 2, 2017 on Hotels
5 out of 5
by Elizabeth

A quaint and interesting hotel

Posted Dec 1, 2017 on Hotels
We loved our stay. We had a lovely welcome. The hotel was quaint and interesting. Our room was pretty. The only problem was the heating which was noisy. We had a good breakfast at the bakery and a very interesting tour of the Amish countryside all of which was included in the price. We can recommend the hotel.
Comment from Hotel Management
Dec 5, 2017
thank you for your remarks about your stay, we appreciate it.
3 out of 5
by Joseph

Bed horrible

Posted Nov 30, 2017 on Hotels
The place was great BUT the bed was horrible and we had to leave a day early because of the bed.
Comment from Hotel Management
Dec 5, 2017
Thank you for letting us know about this issue, I will check into this & replace the bed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Posted Nov 30, 2017
Good location and enjoyed the stay. Breakfast was very good.