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When we arrived the reception staff were very helpful and helped us to check in. We were on the 2nd floor with the children and our luggage and the lift was our of order. That was the only problem we experienced. The facilities (swimming) were great for the family each day as its all we really wanted ...
we stayed here as we had a birthday party to attend at the hotel . we had two rooms booked what were very nice especially room 8 , which seems to be on its own didn't hear anybody next door . it was at the front of the hotel and it looked like it had just had a make-over so we were very happy .
very nice hotel excellent staff and great food. Location just right for visiting N.E.C. Bar area a little noisy for my tastes later on but the restaurant was a relaxing refuge. Would recommend to others and will certainly stay again should the need arise.
We stayed here as a family of 4 with a 3 and 4 year old. The room was clean and we took them to the swimming pool in the early evening which wore them out so they slept! The breakfast buffet exceeded expectations and the children loved the 'magic' pancake and toast makers. .. we loved the coffee. ...
Would suggest booking the Club room as it has extra complimentary treats of two drinks, from the bar, bath robes,slippers, newspaper delivery plus a lovely view of the Canal.
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