Ratings based on 197 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2017
Great experience! Friendly staff and clean rooms. Will definitely stay again.
Comment from Hotel Management
Mar 16, 2017 by HotelMgmt, Hotel Management
It was wonderful to read you had a great experience at the Birmingham Marriott. Thank you for taking the time to let us know. We look forward to welcoming you back the next time your travels bring you to Birmingham.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Mar 1, 2017
Great staff, clean rooms, recently updated. I wI'll definitely stay here again.
Comment from Hotel Management
Mar 4, 2017 by HotelMgmt, Hotel Management
Thank you, Jon, we’re delighted you had a great stay! We look forward to welcoming you back to the Birmingham Marriott.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Great Service

Posted Feb 20, 2017
My husband and I were in the area with our Motorcycle. We were super pleased with the Cleanliness and Service we received at this hotel. We will always use this hotel when were in the area.
Comment from Hotel Management
Feb 24, 2017 by HotelMgmt, Hotel Management
Thank you for your kind comments about our team’s service and property, we’re delighted you enjoyed your visit. We look forward to welcoming you back the next time you ride into our area!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2017
Pros: It had our room ready for us and excellent check in time and great staff.
Location: Location great close to the Doctor I go to, food and shops
Love location was great and staff members always say hello coming and going, The food was very good has all you would want to eat. When checking in the check in clerk would come around the desk and had you the key to your room, very nice greeting. We visit Doctors in Birmingham so it is often times we are there always recommend your Hotel.
Comment from Hotel Management
Jan 13, 2017 by HotelMgmt, Hotel Management
Thank you so much for sharing your wonderful review of our property and staff. We are delighted to hear that your stay impressed you from check-in to check-out. We enjoyed having you here as our guest, and we would love to welcome you back to the Birmingham Marriott!
2 out of 5
by A verified traveler

The pool

Posted Dec 19, 2016
The pool had a dark black scum ring around it and was set at 105° the cleanliness of the pool Was sick. The rooms are not set up for families ! the glass door of the bathroom did knot give you the privacy you need!
Comment from Hotel Management
Dec 22, 2016 by HotelMgmt, Hotel Management
We’re very sorry to hear that your visit missed the mark on ensuring your complete satisfaction. Rest assure our team will look into these concerns to ensure our pool is meeting our high standards of cleanliness. Thank you for the feedback, we hope you'll give us another chance in the future to impress you.
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
The Staff was friendly and accommodating. I enjoyed
5 out of 5
Recommended
for Everyone
by A verified traveler from Dearborn, MI

Posted Dec 18, 2016
The hotel was very close to major freeways, restaurants and shopping. There was even a major meducal center right across the street if an emergency occurred during your stay. The hotel employees went above their duties to accommodate me during my stay which I was greatful for. I am so glad that I chose Marriott!
Comment from Hotel Management
Dec 22, 2016 by HotelMgmt, Hotel Management
We enjoyed having you here, Dana, and we're pleased you had a great stay with us. Thank you for sharing your appreciation of our team members that went above and beyond to ensure you had a seamless stay. We hope you'll plan a return visit; we'd love to see you again at the Birmingham Marriott!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 7, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
excellent
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta, Canada

Super renovated room.

Posted Nov 29, 2016
This Marriott has refreshed their rooms and they are modern, comfortable and functional. Great check-in and check-out. Friendly staff. Nice location close to The Summit shops and movie theatre. Reasonably priced breakfast buffet for this type of hotel. Very pleasant stay.
Comment from Hotel Management
Dec 2, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your positive experience with us. We're thrilled to read you were impressed with your guest room and appreciated the hospitality from our staff. It would be a pleasure to welcome you back to the Birmingham Marriott!