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Reviews of Britannia Coventry Hill Hotel

3 out of 5
Britannia Coventry Hill Hotel
Rye Hill, Birmingham Road, Allesley, Coventry, England

Reviews

5.4
Rating 10 - Excellent. 72 out of 1001 reviews" "
Rating 8 - Good. 217 out of 1001 reviews" "
Rating 6 - Okay. 264 out of 1001 reviews" "
Rating 4 - Poor. 197 out of 1001 reviews" "
Rating 2 - Terrible. 251 out of 1001 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Aaron

Business traveler
Disliked: Amenities, property conditions & facilities
Awful place
Stayed 1 night in Apr 2024

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Graham

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has past its use by date, it's old poorly maintained needs a good clean and complete overhaul. The outside areas look like something from a post apocalypse film. I would not stay again or recommend it shocking place.
Stayed 1 night in Mar 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was booked as wheelchair accessible. Unfortunately nothing was accessible about the room the en-suite or the bed.
Stayed 1 night in Mar 2024

2/10 Terrible

Mark

Business traveler
Stayed 4 nights in Dec 2023

2/10 Terrible

Lucy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was fine, nice. The room was rancid! Pubic hairs all over the bed like someone had sprinkled them on there and in the sheets, mould stains and damp marks everywhere. Dead bugs in bath, stains all over the carpet and lampshades. Worse than military accommodation and that’s saying something. The outside looked like a crack den. Not sure how this is even open.
Stayed 1 night in Dec 2023

2/10 Terrible

trevor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Full of immigrants lying about using their hands to serve food no bar for £82 a night bloody disgusting won’t be usoyou again
Stayed 2 nights in Nov 2023

6/10 Okay

Paul

Business traveler
Liked: Staff & service
Noisy Road very near
A basic stay hotel reflected in the price. No restaurant due to asylum seekers being resident. Harvester pub near but more expensive then London !!!Beds were comfortable though basic. Linen was clean. TV worked. Water was hot. A very noisy location due to being next to a busy duel carriage way. Ear plugs required.
Stayed 1 night in Oct 2023

4/10 Poor

daniel

Business traveler
Disliked: Amenities, property conditions & facilities
This hotel should not be stayed in the area is unsafe and the hotel is being used as a temporary housing estate not what ypu expect when checking into a hotel
Stayed 6 nights in Oct 2023

2/10 Terrible

Tomy

Stayed 2 nights in Sep 2023

2/10 Terrible

Stewart

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go near this place as quite possibly the worst hotel i have ever seen. This hotel should not be listed on any site as it is nothing better than perhaps a hostel some of which would be considerably better than this place. This place is fundamentally an asylum seekers holding cells not under any stretch of the imagination classed as a hotel. AVOID AT ALL COSTS.
Stayed 1 night in Sep 2023

2/10 Terrible

Darren

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Mary

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK HERE
I would suggest you remove this hotel from your site - looks like a derelict building - lifts disgusting - arrived at 8.30pm to be told no bar open no food available - terrible smell on corridors and room - dirt marks on wall and chips pit of paint - this was more like a hostel than hotel - to be charged what i was is an absolute disgrace
Stayed 1 night in Sep 2023

8/10 Good

Peter

Stayed 1 night in Sep 2023

8/10 Good

Rosanne

Traveled with partner
Liked: Cleanliness, staff & service
The staff were very helpful , but the property is somewhat limited in its facilities for disabled such as myself . Toilets near reception but have been useful , rather than having to use stairs and more signage for disabled . I was not aware of the ramp and entrance for disabled until it was pointed out to me .
Stayed 2 nights in Sep 2023

2/10 Terrible

Jacqueline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say the bed was clean... the bath, shower and toilet also were, but walls, doors and everything else where appalling. We were advised by the staff NOT to eat there when we were considering booking breakfast. The building itself was in disrepair, only one lift was working and it was filthy. The grounds around the building were like a bomb site with skips, piles of rubbish no proper parking facilities. I was totally taken aback when we arrived. No wonder there is a non refundable clause - but I will be expecting a full refund. It was only an overnight stay for us and I did not leave the room. 😳
Stayed 1 night in Sep 2023

8/10 Good

Ashok

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 1 night in Jun 2023

6/10 Okay

brian

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property run down. Ok for a quick overnight stop. Not to stay to long.
Stayed 2 nights in Jul 2023

4/10 Poor

ROBIN

Stayed 1 night in Jul 2023

4/10 Poor

Gwendoline

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
A very tired hotel with limited staff. Bar never open throughout our stay. Mattress on bed very poor you could feel the springs coming though. Only good points were bedding was clean and plenty of hot water.
Stayed 2 nights in Jul 2023

4/10 Poor

Mohnish

Stayed 4 nights in Jul 2023

4/10 Poor

Lindsay

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

C

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

malcolm

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Marie

Stayed 2 nights in Jun 2023

2/10 Terrible

C

Stayed 1 night in Jun 2023

2/10 Terrible

Jodie

Business traveler
Disliked: Cleanliness, property conditions & facilities
You should really warn people if you are going to change the use of the hotel to house asylum seekers. The place was horrendously dirty, noisy & will be seeking further contact with you regarding the matter.
Stayed 1 night in Jun 2023

2/10 Terrible

Razvan

Business traveler
Disliked: Staff & service, property conditions & facilities
I was booking a room in the morning, using expedia. In the app was asking around what time I would arive , put between 6-7 am , got there and heard that they do not check in only from 2pm . I have explained at the reception that I was very tired and had to sleep somewhere and they still do not let me in . I tried to get my money back but if i was cancelling the booking I would not be refunded . In the end i end up sleeping in a park , and still not got my money back. Very bad feedback from the personell, honestly disgusted.
Stayed 1 night in May 2023

6/10 Okay

Curtis

Stayed 2 nights in May 2023

4/10 Poor

Sunday

Stayed 1 night in Apr 2023

4/10 Poor

tommy

Stayed 1 night in Apr 2023

6/10 Okay

Barry

Stayed 1 night in Apr 2023

2/10 Terrible

Abdul

Stayed 3 nights in Mar 2023

2/10 Terrible

Martin

Stayed 1 night in Mar 2023

8/10 Good

Sonia

Stayed 1 night in Mar 2023

4/10 Poor

Lucy

Disliked: Staff & service, property conditions & facilities
Not great, would not stay here again
I should have read more reviews before booking here. When I arrived the outside of the building was very run down and dirty. The car park was run down and smelled of weed when I exited my car. There were also groups of men around the car park, which felt intimating and I was concerned about the safety of my car and possessions. When I arrived I noticed two security guards, which was a worrying start and felt intimating. Check-in was less than friendly and limited information given (was not even given the option to book breakfast should I want it). I was asked to show my ID which also made me feel intimidated. The hotel itself was dated and run down, as were the room. Wallpaper bubbled and peeling, scuffed walls and mould marks in the ceiling of the bathroom. Doors in corridor were very loud and rooms were not very soundproof. On the plus side the bed was comfortable (although hard if you don’t like that type of bed) and the shower warm. I also felt safe once locked and chain across in my room. I would not stay here again, even though it was inexpensive you still expect a certain level. I believe having read reviews that refugee people live at this hotel, which would explain the security. I have no issue with this, but wish it had been advertised clearly so I would have know what to expect.
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was mainly filled with Asylum seekers.
Stayed 4 nights in Mar 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Possible the worst hotel we have ever stayed in.
Run down hotel. Not welcoming. Needs of a massive uplift. Felt left like we were staying in a hotel from the tv series The last of us/Chernobyl. Security on door to open sliding doors in high vis vests. Very poor all round.
Stayed 1 night in Mar 2023

2/10 Terrible

Omololu

Disliked: Cleanliness, staff & service, amenities

4/10 Poor

Pauline

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Never again
Arrived and thought the building took Ed derelict (don’t be fooled by picture). Even though it has a restaurant, staff suggested I didn’t eat there. The radiator was off yet really noisy so ended up changing rooms after midnight so I could get Somme sleep. Alternative room was fine, but again nosy - this time from from traffic. Got the feeling the majority of guests were migrant workers, so not the type of place I’d take a family to. In fact, just would t go back as found the whole experience unnerving (huge hotel and only 2 or 3 cars in car park, looked abandoned, poor signage and no lighting at entrance…) On a p,us, the reception staff were friendly and very helpful when I requested a different room
Stayed 1 night in Feb 2023

8/10 Good

Reece

Business traveler
Liked: Cleanliness, staff & service, room comfort
The staff were brilliant with courteous and extended support as we had arrived late in the evening.
Stayed 1 night in Jan 2023

8/10 Good

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

2/10 Terrible

Andrew

Business traveler
Disliked: Property conditions & facilities
Worst stay ever
The stay was that terrible I booked 2 nights I moved hotel on the 2nd night. This hotel was used as I can only describe as an immigration holding centre for asylum seekers. I just felt unsafe and intimidated there. I was told by staff not to eat there and no local shops around unless travelling by car or taxi. Had to order a takeaway online. Room was very dated. Bath had rust around the plug hole
Stayed 2 nights in Jan 2023

6/10 Okay

Sean

Business traveler
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2023

10/10 Excellent

Deborah

Stayed 1 night in Nov 2022

4/10 Poor

liam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Chris

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Adequate for One night
As stated by others this hotel is more like a refugee hostel than a hotel. That is not necesarily a problem but the condition of the hotels public areas reflected this as they are tatty and run-down. There is no restaurant / bar and breakfast has to be ordered the day before which I wasnt told about. Used the local Harvester which was good. Room was a good size and clean, but considering the condition and facilities of the hotel I consider it overpriced at £85 for a double room
Stayed 1 night in Oct 2022

2/10 Terrible

Stephen

Business traveler
Disliked: Amenities, property conditions & facilities
From somebody who stays away from from fairly often I have to say this place is the worst dump I've ever had the misfortune to stay in. No heating in the room last night. No hot water so no shower this morning Oh and there's gangs of young male Immigrants everywhere with no sign of any security making it feel very unsafe. This property should not be available to book on your website.
Stayed 1 night in Oct 2022

8/10 Good

Lawrence

Business traveler
Liked: Staff & service
Disliked: Amenities
A little run down, rooms are ok to stay in but the breakfast and restaurant options are not so good
Stayed 2 nights in Oct 2022

4/10 Poor

Osian

Business traveler
Disliked: Property conditions & facilities
Not good
Stayed 5 nights in Sep 2022