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Overview of Candlewood Suites Alabaster, an IHG Hotel

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Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, individually furnished, desk

Candlewood Suites Alabaster, an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationRiverchase Galleria18 min drive
    Popular LocationRegions Park21 min drive
    Popular LocationBent Brook Golf Course30 min drive
    AirportBirmingham, AL (BHM-Birmingham Intl.)33 min drive

Choose dates to view prices

About this area

Alabaster

Located in Alabaster, Candlewood Suites Alabaster, an IHG Hotel is in the business district and near the airport. Helena Amphitheater and Oak Mountain Amphitheatre are cultural highlights, and some of the area's activities can be experienced at Ballantrae Golf Club and Central Alabama Paintball Park. Pelham Civic Complex and Heart of Dixie Railroad Museum are also worth visiting.
Popular Location

What's nearby

  • Ballantrae Golf Club - 9 min drive
  • Penhale Park - 13 min drive
  • Riverchase Galleria - 18 min drive
  • Regions Park - 21 min drive
  • Bent Brook Golf Course - 30 min drive

Getting around

  • Birmingham International Airport (BHM) - 33 min drive

Restaurants

  • Jim-n-Nick's BBQ — 6 min walk
  • Full Moon BBQ — 7 min walk
  • Dairy Queen — 10 min walk
  • LongHorn Steakhouse — 13 min walk
  • Starbucks — 17 min walk

About this property

Candlewood Suites Alabaster, an IHG Hotel

Hotel in Alabaster with fitness center and 24-hour business center
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. All 88 shared rooms feature free WiFi and sofa beds. Guests will find kitchens with refrigerators, stovetops, microwaves, and dishwashers. Weekly housekeeping is available.
Candlewood Suites Alabaster, an IHG Hotel offers 88 shared accommodations with DVD players and safes. These individually furnished accommodations include sofa beds. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness center
  • Shopping

Family friendly

  • DVD player
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • DVD player
  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Shared accommodations

Policies

Check-in

Check-in from 3 PM - 5 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Up to 80 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites
Candlewood Suites Alabaster
Candlewood Suites Alabaster, an IHG Hotel Hotel
Candlewood Suites Alabaster, an IHG Hotel Alabaster
Candlewood Suites Alabaster, an IHG Hotel Hotel Alabaster

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 145 out of 273 reviews
5 - Excellent 53%
Rating 4 - Good. 83 out of 273 reviews
4 - Good 30%
Rating 3 - Okay. 24 out of 273 reviews
3 - Okay 9%
Rating 2 - Poor. 13 out of 273 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 273 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay in a decent area. A . It’s requiring me to type more...type type type type type
Stayed 1 night in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean. Enjoyed mini kitchen. Night staff very friendly and helpful.
Stayed 1 night in Mar 2021

2/5 Poor

Disliked: Cleanliness
Stayed 2 nights in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021

2/5 Poor

Paid $121 for the room. Advertised price was $94.
Stayed 1 night in Feb 2021